TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is very good Experience was good and it helped me file the tax returns quickly
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is an awesome tool! Been using this program for many years, and it seems to get better and better every year. I highly recommend using TurboTax to complete your taxes.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax ease of use Each section explained in a plane way for ease of understanding
Date published: 2023-04-15
Rated 5 out of 5 by from Good work. Thank you. It helped me a lot. I am too tired to write any more here. Thank you!
Date published: 2023-04-15
Rated 4 out of 5 by from Good but expensive The program is good, efficient, and helps with strange situations (like living and working abroad). I don't like how they increased the price so much for the basic package even though the application seems more or less the same from previous years. I also don't like how they keep sending you to a screen where the higher price is automatically checked and it is up to you to move the price down to the basic package. That is a bit shameless.
Date published: 2023-04-15
Rated 2 out of 5 by from Turbo tax is okay Too many disconnect ..Ah snag messages through-out filing.
Date published: 2023-04-15
Rated 4 out of 5 by from great just wish it was cheaper it walked me through everything, wish it could rule out some questions that dont apply to my situations
Date published: 2023-04-15
Rated 5 out of 5 by from Great program Super easy to use. Easy questions and able to cover things quickly
Date published: 2023-04-15
Rated 3 out of 5 by from Turbo Tax: A LoveHate Relationship w/2022 Version In many ways the 2022 version was not as easy to use as other years and yet there were parts that were more streamlined. The directions are relatively clear and if not, the answers can be found through the help. The additional "see more" items for expense deductions, reminded me of expenses I had forgotten, so that worked well for me. It's always been difficult to import the "ItsDeductible" info, there isn't a "jump to" button as referenced in help. Oddly, there were numbers auto-filled in the Self-Employed section that had no relationship to anything from last year. And speaking of last year, I liked seeing side by side those numbers for comparison. AND, I really miss the box that gave a running total of Pending Refund or Taxes Due. So, Overall, Good Job. Make ItsDeductible easier, Please! As I age, the taxes get easier, I'm grateful for that.
Date published: 2023-04-15
Rated 5 out of 5 by from WORRY FREE FILING I have used turbotax for years now and find it quick, reliable and easy.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2511
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is very good Experience was good and it helped me file the tax returns quickly
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is an awesome tool! Been using this program for many years, and it seems to get better and better every year. I highly recommend using TurboTax to complete your taxes.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax ease of use Each section explained in a plane way for ease of understanding
Date published: 2023-04-15
Rated 5 out of 5 by from Good work. Thank you. It helped me a lot. I am too tired to write any more here. Thank you!
Date published: 2023-04-15
Rated 4 out of 5 by from Good but expensive The program is good, efficient, and helps with strange situations (like living and working abroad). I don't like how they increased the price so much for the basic package even though the application seems more or less the same from previous years. I also don't like how they keep sending you to a screen where the higher price is automatically checked and it is up to you to move the price down to the basic package. That is a bit shameless.
Date published: 2023-04-15
Rated 2 out of 5 by from Turbo tax is okay Too many disconnect ..Ah snag messages through-out filing.
Date published: 2023-04-15
Rated 4 out of 5 by from great just wish it was cheaper it walked me through everything, wish it could rule out some questions that dont apply to my situations
Date published: 2023-04-15
Rated 5 out of 5 by from Great program Super easy to use. Easy questions and able to cover things quickly
Date published: 2023-04-15
Rated 3 out of 5 by from Turbo Tax: A LoveHate Relationship w/2022 Version In many ways the 2022 version was not as easy to use as other years and yet there were parts that were more streamlined. The directions are relatively clear and if not, the answers can be found through the help. The additional "see more" items for expense deductions, reminded me of expenses I had forgotten, so that worked well for me. It's always been difficult to import the "ItsDeductible" info, there isn't a "jump to" button as referenced in help. Oddly, there were numbers auto-filled in the Self-Employed section that had no relationship to anything from last year. And speaking of last year, I liked seeing side by side those numbers for comparison. AND, I really miss the box that gave a running total of Pending Refund or Taxes Due. So, Overall, Good Job. Make ItsDeductible easier, Please! As I age, the taxes get easier, I'm grateful for that.
Date published: 2023-04-15
Rated 5 out of 5 by from WORRY FREE FILING I have used turbotax for years now and find it quick, reliable and easy.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2511