TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Thank you for your support personnel. Your tax experts were helpful and patient with my questions
Date published: 2023-04-15
Rated 5 out of 5 by from EXCELLENT LIVE ADVICE Daunting to file taxes, but the assistance of Live Advice was very helpful and reassuring.
Date published: 2023-04-15
Rated 5 out of 5 by from Very good help Gave us info not found on typical IRS hard copy forms without having to research instructions from IRS (time saver).
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is Easy to use and gives biggest refunds! I have been a long time TurboTax user. It is easy, has audit support and live agent support! Cant beat it.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use have used this for many years - very easy to navigate and very fast
Date published: 2023-04-15
Rated 5 out of 5 by from Greatest Way to Do Taxes! This is my tenth year doing my taxes and I love the flexibility of stopping and starting if I need to. Turbo tax guides you though every step and there are many different levels of assistance for those who need more guidance and instruction.
Date published: 2023-04-15
Rated 5 out of 5 by from Very easy to use. Enjoyable process, very simple & help is easy to find immediately.
Date published: 2023-04-15
Rated 4 out of 5 by from Review Some strange ways of trying to make it fun. Overall, it gets to the point and sets expectations which is awesome. Maybe let people know in the beginning that manual entry vs. doc uploads or pictures is going to take 2x longer. Also, include more banks...I used PennyMac and it cannot be found, your bank list is incredibly limited. Overall you guys get a 9/10. There is always room for improvement!
Date published: 2023-04-15
Rated 3 out of 5 by from Turbo Fees Looking back I should have just taken the basic tax hep instead of the MAX whatever
Date published: 2023-04-15
Rated 5 out of 5 by from Great to work with Very easy, step by step directions. Very quick too!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2466
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Thank you for your support personnel. Your tax experts were helpful and patient with my questions
Date published: 2023-04-15
Rated 5 out of 5 by from EXCELLENT LIVE ADVICE Daunting to file taxes, but the assistance of Live Advice was very helpful and reassuring.
Date published: 2023-04-15
Rated 5 out of 5 by from Very good help Gave us info not found on typical IRS hard copy forms without having to research instructions from IRS (time saver).
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is Easy to use and gives biggest refunds! I have been a long time TurboTax user. It is easy, has audit support and live agent support! Cant beat it.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use have used this for many years - very easy to navigate and very fast
Date published: 2023-04-15
Rated 5 out of 5 by from Greatest Way to Do Taxes! This is my tenth year doing my taxes and I love the flexibility of stopping and starting if I need to. Turbo tax guides you though every step and there are many different levels of assistance for those who need more guidance and instruction.
Date published: 2023-04-15
Rated 5 out of 5 by from Very easy to use. Enjoyable process, very simple & help is easy to find immediately.
Date published: 2023-04-15
Rated 4 out of 5 by from Review Some strange ways of trying to make it fun. Overall, it gets to the point and sets expectations which is awesome. Maybe let people know in the beginning that manual entry vs. doc uploads or pictures is going to take 2x longer. Also, include more banks...I used PennyMac and it cannot be found, your bank list is incredibly limited. Overall you guys get a 9/10. There is always room for improvement!
Date published: 2023-04-15
Rated 3 out of 5 by from Turbo Fees Looking back I should have just taken the basic tax hep instead of the MAX whatever
Date published: 2023-04-15
Rated 5 out of 5 by from Great to work with Very easy, step by step directions. Very quick too!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2466