TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Was great until I needed to upgrade Product was fine and have always been able to file for free but now I have a employer retirment account and I have to pay 60 dollars to include that now, great.... Will be looking for new service next tax season. Unfair pricing and nice option that it allows to pay fee from tax return but 39 bucks as a fee. might as well buy the product twice, that price is too steep for a normal consumer.
Date published: 2023-04-16
Rated 5 out of 5 by from Intuit is awesome in all they offer consumers Intuit is awesome in all they offer consumers. I have used Intuit Turbotax for over 20 years now
Date published: 2023-04-16
Rated 1 out of 5 by from Hidden fees only shown after completing forms Hidden fees appear only after spending an hour to submit information. This was advertised as free and I know I don't have complications to require a paid version, but I was not able to proceed without paying for multiple upgrades.
Date published: 2023-04-16
Rated 5 out of 5 by from Made Life Easy I was super stressed out to do my returns this year but Turbo Tax helped alleviate that stress.
Date published: 2023-04-16
Rated 4 out of 5 by from No complaints but nothing is 5 Stars. Its all good, took some time to get a chat started but it is the 16th.
Date published: 2023-04-16
Rated 5 out of 5 by from turbo tax it is getting too expensive. there are free options through irs. and i did not like that I had to delete and re-create a 1099 because I could not get to the address to correct an error. However, I have been using it for years and hope to continue filing with turbo tax.
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent Tax Program Easy, straight forward process to enter and file our taxes.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax makes tax filing so much easier! I hate doing taxes, but Turbo tax asks the questions and all we have to do is answer them! takes the brainwork out!
Date published: 2023-04-16
Rated 5 out of 5 by from Amazing Live Support The live support on turbo tax is gamechanging and time saving.
Date published: 2023-04-16
Rated 5 out of 5 by from 7th year of TurboTax and it is still great! I work both as a w-2 employee and also as a contractor. TurboTax makes is easy to not only handle the w-2 aspects but also my contracting business expenses with ease.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2405
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Was great until I needed to upgrade Product was fine and have always been able to file for free but now I have a employer retirment account and I have to pay 60 dollars to include that now, great.... Will be looking for new service next tax season. Unfair pricing and nice option that it allows to pay fee from tax return but 39 bucks as a fee. might as well buy the product twice, that price is too steep for a normal consumer.
Date published: 2023-04-16
Rated 5 out of 5 by from Intuit is awesome in all they offer consumers Intuit is awesome in all they offer consumers. I have used Intuit Turbotax for over 20 years now
Date published: 2023-04-16
Rated 1 out of 5 by from Hidden fees only shown after completing forms Hidden fees appear only after spending an hour to submit information. This was advertised as free and I know I don't have complications to require a paid version, but I was not able to proceed without paying for multiple upgrades.
Date published: 2023-04-16
Rated 5 out of 5 by from Made Life Easy I was super stressed out to do my returns this year but Turbo Tax helped alleviate that stress.
Date published: 2023-04-16
Rated 4 out of 5 by from No complaints but nothing is 5 Stars. Its all good, took some time to get a chat started but it is the 16th.
Date published: 2023-04-16
Rated 5 out of 5 by from turbo tax it is getting too expensive. there are free options through irs. and i did not like that I had to delete and re-create a 1099 because I could not get to the address to correct an error. However, I have been using it for years and hope to continue filing with turbo tax.
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent Tax Program Easy, straight forward process to enter and file our taxes.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax makes tax filing so much easier! I hate doing taxes, but Turbo tax asks the questions and all we have to do is answer them! takes the brainwork out!
Date published: 2023-04-16
Rated 5 out of 5 by from Amazing Live Support The live support on turbo tax is gamechanging and time saving.
Date published: 2023-04-16
Rated 5 out of 5 by from 7th year of TurboTax and it is still great! I work both as a w-2 employee and also as a contractor. TurboTax makes is easy to not only handle the w-2 aspects but also my contracting business expenses with ease.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2405