TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
RingoKid from
TurboTax Easy Filing
easy filing with step by step instructions and reviews
Date published: 2023-04-15
Rated 5 out of 5 by
MO_RA from
Turbo tax is through and accurate
Turbo tax makes the complicated tax fling smooth and simple
Date published: 2023-04-15
Rated 5 out of 5 by
JWell2023 from
TuboTax is so easy and so beneficial to use!
Every year I have such an easy time using TurboTax for my Federal and State taxes.
Date published: 2023-04-15
Rated 1 out of 5 by
Unsatisfied Longtime User from
Overcharged
Displayed one price prior to submitting payment, receipt reflected an additional $20
Date published: 2023-04-15
Rated 5 out of 5 by
TH7833 from
Quick and Easy
Quick and Easy. Money well spent! Was nervous on what to expect as I got a new job, bought a home and moved all in 2022.
Date published: 2023-04-15
Rated 4 out of 5 by
GRPayne21 from
Review
Simple and easy to fill out but didn't know when I had to add HSA benefits it would cost me $118 to file when Turbo Tax is supposed to be "free".
Date published: 2023-04-15
Rated 5 out of 5 by
BLONDE8678 from
EASY TO USE
TURBO TAX WALKED ME THROUGH EVERYTHING FOR A SMALL BUSINESS. I PREFER TO DO THE TAXES THIS WAY BECAUSE I GET MORE TAX BREAKS. IT WAS VERY INTUITIVE AND HELPFUL WHEN NEEDED.
Date published: 2023-04-15
Rated 5 out of 5 by
SlimJim2125 from
Worth the price
Expert was quick and thorough, and made my taxes simple.
Date published: 2023-04-15
Rated 5 out of 5 by
SLLW from
Always very reliable
I've used Turbo Tax for many years and I enjoy the It's Deductible. I wish there was a way to enter in some items that it doesn't have. All else I think I will continue with Turbo Tax.
Date published: 2023-04-15
Rated 3 out of 5 by
MiskasMom from
Not as great as it used to be!
Not enough specific information regarding the necessity for a form. Too difficult to search for information. A number of glitches in which questions were not asked but I noticed their exclusion when I reviewed my return in Forms mode. It was extremely exasperating trying to get past the Audit Defense purchase and go to E-file. I had already gone to my account at Intuit and paid for Audit Defense, but, when I went to file, it only gave me the option to choose pay by credit card or subtract from my return. It needed a third choice - already subscribed and paid for. I had to choose the option "I Don't Want Audit Defense" even though I like having it and already paid for it separately.
All TurboTax® Offerings Reviews - Page 2335
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
RingoKid from
TurboTax Easy Filing
easy filing with step by step instructions and reviews
Date published: 2023-04-15
Rated 5 out of 5 by
MO_RA from
Turbo tax is through and accurate
Turbo tax makes the complicated tax fling smooth and simple
Date published: 2023-04-15
Rated 5 out of 5 by
JWell2023 from
TuboTax is so easy and so beneficial to use!
Every year I have such an easy time using TurboTax for my Federal and State taxes.
Date published: 2023-04-15
Rated 1 out of 5 by
Unsatisfied Longtime User from
Overcharged
Displayed one price prior to submitting payment, receipt reflected an additional $20
Date published: 2023-04-15
Rated 5 out of 5 by
TH7833 from
Quick and Easy
Quick and Easy. Money well spent! Was nervous on what to expect as I got a new job, bought a home and moved all in 2022.
Date published: 2023-04-15
Rated 4 out of 5 by
GRPayne21 from
Review
Simple and easy to fill out but didn't know when I had to add HSA benefits it would cost me $118 to file when Turbo Tax is supposed to be "free".
Date published: 2023-04-15
Rated 5 out of 5 by
BLONDE8678 from
EASY TO USE
TURBO TAX WALKED ME THROUGH EVERYTHING FOR A SMALL BUSINESS. I PREFER TO DO THE TAXES THIS WAY BECAUSE I GET MORE TAX BREAKS. IT WAS VERY INTUITIVE AND HELPFUL WHEN NEEDED.
Date published: 2023-04-15
Rated 5 out of 5 by
SlimJim2125 from
Worth the price
Expert was quick and thorough, and made my taxes simple.
Date published: 2023-04-15
Rated 5 out of 5 by
SLLW from
Always very reliable
I've used Turbo Tax for many years and I enjoy the It's Deductible. I wish there was a way to enter in some items that it doesn't have. All else I think I will continue with Turbo Tax.
Date published: 2023-04-15
Rated 3 out of 5 by
MiskasMom from
Not as great as it used to be!
Not enough specific information regarding the necessity for a form. Too difficult to search for information. A number of glitches in which questions were not asked but I noticed their exclusion when I reviewed my return in Forms mode. It was extremely exasperating trying to get past the Audit Defense purchase and go to E-file. I had already gone to my account at Intuit and paid for Audit Defense, but, when I went to file, it only gave me the option to choose pay by credit card or subtract from my return. It needed a third choice - already subscribed and paid for. I had to choose the option "I Don't Want Audit Defense" even though I like having it and already paid for it separately.
All TurboTax® Offerings Reviews - Page 2335
Date published: 2023-04-15