TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
rachmud from
turbo tax is good but connection is not perfect
the customer support is awesome, very, very helpful.
Date published: 2023-04-16
Rated 2 out of 5 by
CindyHatesTaxes from
Too Expensive
For households with multiple filers, Turbotax online becomes economically unviable. The software is fine otherwise.
Date published: 2023-04-16
Rated 5 out of 5 by
Nickname1775 from
NA
It was a great experience and the CPA's were super helpful
Date published: 2023-04-16
Rated 5 out of 5 by
mahamahamahala from
Thank you turbotax again
Thank you for helping me with my taxes every year I really appreciate it.
Date published: 2023-04-16
Rated 4 out of 5 by
SHESACODY7 from
TURBO TAX NEEDS TO GET BETTER, CAN NOT EFILE IOWA
NOT ABLE TO E- FILE IOWA BUSINESS TAX RETURN AS REQUIRED BY THE STATE. TURBO TAX CAN DO BETTER.
Date published: 2023-04-16
Rated 3 out of 5 by
3JosBla from
Taxes done but much frustration & lots of glitches
Tax expert was great, but the carryover of information and the auto-fill doesn't always work- for the Review section-fill in the blanks aren't filled in because I wasn't even asked all the needed questions during the return- this is a problem EVERY YEAR since 2013 when I started doing my own taxes. Every year I swear it is the last year with. Got the job done, but could be a lot easier. Asks me questions but puts info in wrong location so I have to go back and put in correct location and then go back and delete wrong location - not easy to go back and find. We have had a few businesses and the switch over from one to the other isn't always easy. This year it brought in vehicles I sold in 2021 into the Review section and had to call an expert to get that out. Luckily there was no hold time. That is why I gave more stars and not just one. I was so frustrated...that happens many times during the process. I have to walk away and come back.
Date published: 2023-04-16
Rated 5 out of 5 by
Kash324 from
Turbo Tax Ease
Even this 70 y.o. senior managed to find the program so easy. I will use it again next year.
Date published: 2023-04-16
Rated 5 out of 5 by
Brat2023 from
Great
Great no problems doing it at all and it was quick
Date published: 2023-04-16
Rated 5 out of 5 by
Kadillac from
Its awesome
It was very helpful and very efficient, I enjoyed how easy it was to use
Date published: 2023-04-16
Rated 5 out of 5 by
LSC3160 from
AWESOME
I THINK THE SOFTWARE IS VERY USER-FRIENDLY FOR CONSUMERS.
All TurboTax® Offerings Reviews - Page 2297
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
rachmud from
turbo tax is good but connection is not perfect
the customer support is awesome, very, very helpful.
Date published: 2023-04-16
Rated 2 out of 5 by
CindyHatesTaxes from
Too Expensive
For households with multiple filers, Turbotax online becomes economically unviable. The software is fine otherwise.
Date published: 2023-04-16
Rated 5 out of 5 by
Nickname1775 from
NA
It was a great experience and the CPA's were super helpful
Date published: 2023-04-16
Rated 5 out of 5 by
mahamahamahala from
Thank you turbotax again
Thank you for helping me with my taxes every year I really appreciate it.
Date published: 2023-04-16
Rated 4 out of 5 by
SHESACODY7 from
TURBO TAX NEEDS TO GET BETTER, CAN NOT EFILE IOWA
NOT ABLE TO E- FILE IOWA BUSINESS TAX RETURN AS REQUIRED BY THE STATE. TURBO TAX CAN DO BETTER.
Date published: 2023-04-16
Rated 3 out of 5 by
3JosBla from
Taxes done but much frustration & lots of glitches
Tax expert was great, but the carryover of information and the auto-fill doesn't always work- for the Review section-fill in the blanks aren't filled in because I wasn't even asked all the needed questions during the return- this is a problem EVERY YEAR since 2013 when I started doing my own taxes. Every year I swear it is the last year with. Got the job done, but could be a lot easier. Asks me questions but puts info in wrong location so I have to go back and put in correct location and then go back and delete wrong location - not easy to go back and find. We have had a few businesses and the switch over from one to the other isn't always easy. This year it brought in vehicles I sold in 2021 into the Review section and had to call an expert to get that out. Luckily there was no hold time. That is why I gave more stars and not just one. I was so frustrated...that happens many times during the process. I have to walk away and come back.
Date published: 2023-04-16
Rated 5 out of 5 by
Kash324 from
Turbo Tax Ease
Even this 70 y.o. senior managed to find the program so easy. I will use it again next year.
Date published: 2023-04-16
Rated 5 out of 5 by
Brat2023 from
Great
Great no problems doing it at all and it was quick
Date published: 2023-04-16
Rated 5 out of 5 by
Kadillac from
Its awesome
It was very helpful and very efficient, I enjoyed how easy it was to use
Date published: 2023-04-16
Rated 5 out of 5 by
LSC3160 from
AWESOME
I THINK THE SOFTWARE IS VERY USER-FRIENDLY FOR CONSUMERS.
All TurboTax® Offerings Reviews - Page 2297
Date published: 2023-04-16