TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from turbo tax is good but connection is not perfect the customer support is awesome, very, very helpful.
Date published: 2023-04-16
Rated 2 out of 5 by from Too Expensive For households with multiple filers, Turbotax online becomes economically unviable. The software is fine otherwise.
Date published: 2023-04-16
Rated 5 out of 5 by from NA It was a great experience and the CPA's were super helpful
Date published: 2023-04-16
Rated 5 out of 5 by from Thank you turbotax again Thank you for helping me with my taxes every year I really appreciate it.
Date published: 2023-04-16
Rated 4 out of 5 by from TURBO TAX NEEDS TO GET BETTER, CAN NOT EFILE IOWA NOT ABLE TO E- FILE IOWA BUSINESS TAX RETURN AS REQUIRED BY THE STATE. TURBO TAX CAN DO BETTER.
Date published: 2023-04-16
Rated 3 out of 5 by from Taxes done but much frustration & lots of glitches Tax expert was great, but the carryover of information and the auto-fill doesn't always work- for the Review section-fill in the blanks aren't filled in because I wasn't even asked all the needed questions during the return- this is a problem EVERY YEAR since 2013 when I started doing my own taxes. Every year I swear it is the last year with. Got the job done, but could be a lot easier. Asks me questions but puts info in wrong location so I have to go back and put in correct location and then go back and delete wrong location - not easy to go back and find. We have had a few businesses and the switch over from one to the other isn't always easy. This year it brought in vehicles I sold in 2021 into the Review section and had to call an expert to get that out. Luckily there was no hold time. That is why I gave more stars and not just one. I was so frustrated...that happens many times during the process. I have to walk away and come back.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Ease Even this 70 y.o. senior managed to find the program so easy. I will use it again next year.
Date published: 2023-04-16
Rated 5 out of 5 by from Great Great no problems doing it at all and it was quick
Date published: 2023-04-16
Rated 5 out of 5 by from Its awesome It was very helpful and very efficient, I enjoyed how easy it was to use
Date published: 2023-04-16
Rated 5 out of 5 by from AWESOME I THINK THE SOFTWARE IS VERY USER-FRIENDLY FOR CONSUMERS.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2297
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is good but connection is not perfect the customer support is awesome, very, very helpful.
Date published: 2023-04-16
Rated 2 out of 5 by from Too Expensive For households with multiple filers, Turbotax online becomes economically unviable. The software is fine otherwise.
Date published: 2023-04-16
Rated 5 out of 5 by from NA It was a great experience and the CPA's were super helpful
Date published: 2023-04-16
Rated 5 out of 5 by from Thank you turbotax again Thank you for helping me with my taxes every year I really appreciate it.
Date published: 2023-04-16
Rated 4 out of 5 by from TURBO TAX NEEDS TO GET BETTER, CAN NOT EFILE IOWA NOT ABLE TO E- FILE IOWA BUSINESS TAX RETURN AS REQUIRED BY THE STATE. TURBO TAX CAN DO BETTER.
Date published: 2023-04-16
Rated 3 out of 5 by from Taxes done but much frustration & lots of glitches Tax expert was great, but the carryover of information and the auto-fill doesn't always work- for the Review section-fill in the blanks aren't filled in because I wasn't even asked all the needed questions during the return- this is a problem EVERY YEAR since 2013 when I started doing my own taxes. Every year I swear it is the last year with. Got the job done, but could be a lot easier. Asks me questions but puts info in wrong location so I have to go back and put in correct location and then go back and delete wrong location - not easy to go back and find. We have had a few businesses and the switch over from one to the other isn't always easy. This year it brought in vehicles I sold in 2021 into the Review section and had to call an expert to get that out. Luckily there was no hold time. That is why I gave more stars and not just one. I was so frustrated...that happens many times during the process. I have to walk away and come back.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Ease Even this 70 y.o. senior managed to find the program so easy. I will use it again next year.
Date published: 2023-04-16
Rated 5 out of 5 by from Great Great no problems doing it at all and it was quick
Date published: 2023-04-16
Rated 5 out of 5 by from Its awesome It was very helpful and very efficient, I enjoyed how easy it was to use
Date published: 2023-04-16
Rated 5 out of 5 by from AWESOME I THINK THE SOFTWARE IS VERY USER-FRIENDLY FOR CONSUMERS.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2297