TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Fairly easy to use but getting too expensive I've been using Turbo Tax for years and every year the cost is increasing. For using the Premium product, I'm paying almost $200 for both fed and state. That's over 10% of my return. I'll probably start looking into using a tax accountant, as I can get more service, coverage and better experience for slightly more.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax found a big error on my part. I entered an IRA form twice. TurboTax caught it and fixed it for me.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is easy to do and the help you can get i Turbo Tax makes it easy to file taxes. The help from their tax specialists is always there if you need it. every tax specialists I have talked to is easy to understand and very helpful.
Date published: 2023-04-16
Rated 2 out of 5 by from Turbotax charged me $50 for a $1 deduction Most of the time, turbotax has been pretty great. However, this year I had a $1 carryover deduction from last year that I was required to file this year. It was the only reason I needed to use premium, and definitely not worth it.
Date published: 2023-04-16
Rated 5 out of 5 by from great tool for tax return Great tool for taxes. I recomend Turbo to anyone that feel confortable doing his/her own taxes.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax is great but too expensive I like the expertise, and the helpful hints, but that they could give us the Federal and State for under $100.
Date published: 2023-04-16
Rated 2 out of 5 by from Easy, but too expensive Have used TurboTax for several years, but this will be the last year unless they serious reduce how much they charge.
Date published: 2023-04-16
Rated 5 out of 5 by from Taxes are no fun but Turbo tax is great It was easy and fast and almost fun and best of all it was free
Date published: 2023-04-16
Rated 3 out of 5 by from Consistent result Pretty easy to use. Still annoyed by all the request to upgrade the product. Got a big refund compared to last year so that is probably clouding my judgement.
Date published: 2023-04-16
Rated 2 out of 5 by from Turbotax used to be great The price is getting higher and smaller things are causing me issues.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2254
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Fairly easy to use but getting too expensive I've been using Turbo Tax for years and every year the cost is increasing. For using the Premium product, I'm paying almost $200 for both fed and state. That's over 10% of my return. I'll probably start looking into using a tax accountant, as I can get more service, coverage and better experience for slightly more.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax found a big error on my part. I entered an IRA form twice. TurboTax caught it and fixed it for me.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is easy to do and the help you can get i Turbo Tax makes it easy to file taxes. The help from their tax specialists is always there if you need it. every tax specialists I have talked to is easy to understand and very helpful.
Date published: 2023-04-16
Rated 2 out of 5 by from Turbotax charged me $50 for a $1 deduction Most of the time, turbotax has been pretty great. However, this year I had a $1 carryover deduction from last year that I was required to file this year. It was the only reason I needed to use premium, and definitely not worth it.
Date published: 2023-04-16
Rated 5 out of 5 by from great tool for tax return Great tool for taxes. I recomend Turbo to anyone that feel confortable doing his/her own taxes.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax is great but too expensive I like the expertise, and the helpful hints, but that they could give us the Federal and State for under $100.
Date published: 2023-04-16
Rated 2 out of 5 by from Easy, but too expensive Have used TurboTax for several years, but this will be the last year unless they serious reduce how much they charge.
Date published: 2023-04-16
Rated 5 out of 5 by from Taxes are no fun but Turbo tax is great It was easy and fast and almost fun and best of all it was free
Date published: 2023-04-16
Rated 3 out of 5 by from Consistent result Pretty easy to use. Still annoyed by all the request to upgrade the product. Got a big refund compared to last year so that is probably clouding my judgement.
Date published: 2023-04-16
Rated 2 out of 5 by from Turbotax used to be great The price is getting higher and smaller things are causing me issues.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2254