TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by
joeyzhtsjnxfhtrhxb from
good
good good good good good good good good good good good good
Date published: 2023-04-16
Rated 5 out of 5 by
null from
EASY TO USE FOR SMALL BUSINESS
VERY EASY TO USE. I WORK FULL TIME AND ALSO HAVE A SIDE BUSINESS. THIS IS PERFECT TO GET ALL MY EXPENSES AND INCOME LOGGED CORRECTLY.
Date published: 2023-04-16
Rated 5 out of 5 by
dannyjl from
very easy
This was very easy to do my taxes. I have a rental and a business along with at full time job and was guided through filing with ease!
Date published: 2023-04-16
Rated 4 out of 5 by
rlmep from
Good with one hiccup
Overall the experience was very good. Easily walks you through every step. The only exception was a problem with one part of my return which I felt must be a system problem because I've used this for 5 years and never had a problem. The first person I talked to hung up and did not call me back. The second person told me it was my fault and I needed to get a CPA, Turbo Tax could not help me. The third person i talked to recognized the issue as a none Turbo Tax system problem and walked me through correcting it. Point being, all your "experts" should be aware of any system problems.
Date published: 2023-04-16
Rated 1 out of 5 by
DanP2 from
Turbo Tax is AWEFUL
Ive been using TurboTax since 2009 and this year my experience was horrendous. It all started when it couldn't import my 2021 return and had issues importing statements from my banks and then charged me $25 to e-file my state return to only tell me they couldn't e-file either my state or federal returns and I have to mail them in. When I called customer service to ask for a refund they claimed they didn't see my order in their system and could not answer my question of whether my tax payments were made electronically after I had inputted all my banking information. Just simply an aweful experience all around, would have been easier to do the returns by hand.
Date published: 2023-04-16
Rated 5 out of 5 by
DChen12345 from
EASY E-Filing 2023
I really appreciate the ease of e-Filling for free with TurboTax this year. I think that filing for free was much more straightforward
Date published: 2023-04-16
Rated 5 out of 5 by
Arnie Boo from
Turbo Tax is awesome.
Both live agents were excellent and i will recommend Turbo others
Date published: 2023-04-16
Rated 5 out of 5 by
Ray1126 from
Turbo tax made easy
Turbo tax made filing easy. Very thorough. Felt very confident with results.
Date published: 2023-04-16
Rated 5 out of 5 by
Bigmann from
Great experience
I will always use tubo tax, been using it for over 15
Date published: 2023-04-16
Rated 2 out of 5 by
unsatisfied4420 from
Misleading...
I was charged over $100 to file my federal and state . i have used this service for 6 years running and never had to pay so much. probably my last year using turbotax.
All TurboTax® Offerings Reviews - Page 2251
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
joeyzhtsjnxfhtrhxb from
good
good good good good good good good good good good good good
Date published: 2023-04-16
Rated 5 out of 5 by
null from
EASY TO USE FOR SMALL BUSINESS
VERY EASY TO USE. I WORK FULL TIME AND ALSO HAVE A SIDE BUSINESS. THIS IS PERFECT TO GET ALL MY EXPENSES AND INCOME LOGGED CORRECTLY.
Date published: 2023-04-16
Rated 5 out of 5 by
dannyjl from
very easy
This was very easy to do my taxes. I have a rental and a business along with at full time job and was guided through filing with ease!
Date published: 2023-04-16
Rated 4 out of 5 by
rlmep from
Good with one hiccup
Overall the experience was very good. Easily walks you through every step. The only exception was a problem with one part of my return which I felt must be a system problem because I've used this for 5 years and never had a problem. The first person I talked to hung up and did not call me back. The second person told me it was my fault and I needed to get a CPA, Turbo Tax could not help me. The third person i talked to recognized the issue as a none Turbo Tax system problem and walked me through correcting it. Point being, all your "experts" should be aware of any system problems.
Date published: 2023-04-16
Rated 1 out of 5 by
DanP2 from
Turbo Tax is AWEFUL
Ive been using TurboTax since 2009 and this year my experience was horrendous. It all started when it couldn't import my 2021 return and had issues importing statements from my banks and then charged me $25 to e-file my state return to only tell me they couldn't e-file either my state or federal returns and I have to mail them in. When I called customer service to ask for a refund they claimed they didn't see my order in their system and could not answer my question of whether my tax payments were made electronically after I had inputted all my banking information. Just simply an aweful experience all around, would have been easier to do the returns by hand.
Date published: 2023-04-16
Rated 5 out of 5 by
DChen12345 from
EASY E-Filing 2023
I really appreciate the ease of e-Filling for free with TurboTax this year. I think that filing for free was much more straightforward
Date published: 2023-04-16
Rated 5 out of 5 by
Arnie Boo from
Turbo Tax is awesome.
Both live agents were excellent and i will recommend Turbo others
Date published: 2023-04-16
Rated 5 out of 5 by
Ray1126 from
Turbo tax made easy
Turbo tax made filing easy. Very thorough. Felt very confident with results.
Date published: 2023-04-16
Rated 5 out of 5 by
Bigmann from
Great experience
I will always use tubo tax, been using it for over 15
Date published: 2023-04-16
Rated 2 out of 5 by
unsatisfied4420 from
Misleading...
I was charged over $100 to file my federal and state . i have used this service for 6 years running and never had to pay so much. probably my last year using turbotax.
All TurboTax® Offerings Reviews - Page 2251
Date published: 2023-04-16