TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Bad experience this year Turbo Tax said that it could not find our 2021 tax filing that we must have mailed, failed, or used another company. I have used Turbo Tax for 10 or more years. What gives?
Date published: 2023-04-17
Rated 3 out of 5 by from Did my taxes twice, got two numbers I imported my wife's W2 , delete it, and readded manually, two different numbers!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is awesome! I heard I could do my taxes for free and I didn't believe it would really be free. It was free because I had a simple return--no additional schedules needed. I appreciate how easy it was!!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Never Fails Me! TurboTax is so user friendly and never fails me or my family members! I don't think we'll ever use anything else.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to Use Great experience. Easy to use and navigate with helpful resources.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Experience Turbo tax was quite helpful during the whole process. Answered questions to let me know I was completing the information required.
Date published: 2023-04-17
Rated 5 out of 5 by from easy Made it easy to use and understand. Waited to till last minute was able to get it complete
Date published: 2023-04-17
Rated 5 out of 5 by from I love TurboTax!!!! TurboTax had made tax filing easy; don't waste your time going to other tax filing agencies. TurbTax is the way to go.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is Simple! Turbo tax made doing my taxes feel like an easy and painless process.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax is ok, but Intuit Isn't I have not been able to get into my Turbo Tax account. It tells me that the username and password do not match their records. But tonight I discovered that if I say I have forgotten my password, it sends me a code to verify me and lets me in??? I think Intuit should .change their instructions. I spent a lot of frustrated time trying to sign in.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2126
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Bad experience this year Turbo Tax said that it could not find our 2021 tax filing that we must have mailed, failed, or used another company. I have used Turbo Tax for 10 or more years. What gives?
Date published: 2023-04-17
Rated 3 out of 5 by from Did my taxes twice, got two numbers I imported my wife's W2 , delete it, and readded manually, two different numbers!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is awesome! I heard I could do my taxes for free and I didn't believe it would really be free. It was free because I had a simple return--no additional schedules needed. I appreciate how easy it was!!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Never Fails Me! TurboTax is so user friendly and never fails me or my family members! I don't think we'll ever use anything else.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to Use Great experience. Easy to use and navigate with helpful resources.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Experience Turbo tax was quite helpful during the whole process. Answered questions to let me know I was completing the information required.
Date published: 2023-04-17
Rated 5 out of 5 by from easy Made it easy to use and understand. Waited to till last minute was able to get it complete
Date published: 2023-04-17
Rated 5 out of 5 by from I love TurboTax!!!! TurboTax had made tax filing easy; don't waste your time going to other tax filing agencies. TurbTax is the way to go.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is Simple! Turbo tax made doing my taxes feel like an easy and painless process.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax is ok, but Intuit Isn't I have not been able to get into my Turbo Tax account. It tells me that the username and password do not match their records. But tonight I discovered that if I say I have forgotten my password, it sends me a code to verify me and lets me in??? I think Intuit should .change their instructions. I spent a lot of frustrated time trying to sign in.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2126