TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from AWESOME I am very thankful for TurboTax. I am able to file my taxes in the convience of my home and fully understand my deductions and filings.
Date published: 2023-04-16
Rated 5 out of 5 by from great product Easy to use and very helpful information explaining everything.
Date published: 2023-04-16
Rated 4 out of 5 by from Q-Trap Turbo tax pushes you to buy their most expensive package whether you need it or not. Click the wrong button and you have been duped. I have used it ever since it was free filing four taxes returns a year. I guess they are getting their money back now...
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is awesome - makes my life easier Have been using Turbo Tax for several years now and love it! Makes my life a whole lot easier at tax time!
Date published: 2023-04-16
Rated 3 out of 5 by from TurboTax Decreased Quality I have utilized TurboTax for MANY years. Unfortunately: 1) the navigation within the program is more difficult. 2) the pages of displayed information can NOT be printed to better assist in the research of select topics. 3) they are continuously trying to sell you on their programs and add-ons.
Date published: 2023-04-16
Rated 3 out of 5 by from Thorough but error checking is very unfriendly thorough walk through the different options and scenarios. error checking is very clunky and takes you through the physical location but have to be extremely careful how to change it. tax advice and support are lacking
Date published: 2023-04-16
Rated 4 out of 5 by from pay your taxes kids I had an amazing time using turbotax free edition, it provided me with many tools and resources to file for my first time.
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax STILL doesn't support Form 8949 It's only been 5 years or whatever. Been using TurboTax for almost 20 years and they now made me move to TaxACT.
Date published: 2023-04-16
Rated 2 out of 5 by from Only a few problems One screen had graphics that were unreadable. Chat assistant did not appear to work properly.
Date published: 2023-04-16
Rated 5 out of 5 by from Super Helpful! Mersiha was able to help me finish my returns and fix an issue I had stopping me from e-filing. Thanks to her we fixed the issue and I sent in my returns on time! I wouldn't have gotten it done without her help, thank you!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2104
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from AWESOME I am very thankful for TurboTax. I am able to file my taxes in the convience of my home and fully understand my deductions and filings.
Date published: 2023-04-16
Rated 5 out of 5 by from great product Easy to use and very helpful information explaining everything.
Date published: 2023-04-16
Rated 4 out of 5 by from Q-Trap Turbo tax pushes you to buy their most expensive package whether you need it or not. Click the wrong button and you have been duped. I have used it ever since it was free filing four taxes returns a year. I guess they are getting their money back now...
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is awesome - makes my life easier Have been using Turbo Tax for several years now and love it! Makes my life a whole lot easier at tax time!
Date published: 2023-04-16
Rated 3 out of 5 by from TurboTax Decreased Quality I have utilized TurboTax for MANY years. Unfortunately: 1) the navigation within the program is more difficult. 2) the pages of displayed information can NOT be printed to better assist in the research of select topics. 3) they are continuously trying to sell you on their programs and add-ons.
Date published: 2023-04-16
Rated 3 out of 5 by from Thorough but error checking is very unfriendly thorough walk through the different options and scenarios. error checking is very clunky and takes you through the physical location but have to be extremely careful how to change it. tax advice and support are lacking
Date published: 2023-04-16
Rated 4 out of 5 by from pay your taxes kids I had an amazing time using turbotax free edition, it provided me with many tools and resources to file for my first time.
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax STILL doesn't support Form 8949 It's only been 5 years or whatever. Been using TurboTax for almost 20 years and they now made me move to TaxACT.
Date published: 2023-04-16
Rated 2 out of 5 by from Only a few problems One screen had graphics that were unreadable. Chat assistant did not appear to work properly.
Date published: 2023-04-16
Rated 5 out of 5 by from Super Helpful! Mersiha was able to help me finish my returns and fix an issue I had stopping me from e-filing. Thanks to her we fixed the issue and I sent in my returns on time! I wouldn't have gotten it done without her help, thank you!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2104