TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 3 out of 5 by from Good but not so good Good but not so good Good but not so good Good but not so good
Date published: 2021-05-01
Rated 2 out of 5 by from So Easy It's DIFFICULT I HATE that I have no way to scroll through the actual (or facsimiles thereof) tax forms that are being filled out, and no way to get to subsections that are being worked on. For instance you asked for me to check my 1098, and I had to hunt it down online. When I got back I'd been logged off and only found the 1098 spot again with a search.
Date published: 2021-05-01
Rated 5 out of 5 by from Nice Nice very nice vivian bob dog car ear food monkey nissan
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax Amazing! Easiset tax prepare ever! I have been a long time user of Tirbo Tax and will not seek any other product. Trust them and everything you need is completely on the software.
Date published: 2021-05-01
Rated 4 out of 5 by from none there was no help on the tax liability penalty section, why?
Date published: 2021-05-01
Rated 5 out of 5 by from 10+ YEARS USING TURBO TAX. GREAT PRODUCT. ALWAYS FINDS MAXIMUM DEDUCTIONS. 10+ YEARS
Date published: 2021-05-01
Rated 5 out of 5 by from TurboTax is so EASY! I am really glad I chose to use TurboTax to complete our taxes this year. It was user friendly and much quicker and easier than going to a tax office.
Date published: 2021-05-01
Rated 5 out of 5 by from TurboTax takes the stress out of filing taxes Filing taxes always stresses me out because I feel like I'm going to miss or misplace something, but TurboTax's live agents really are amazing. They're not only knowledgeable, but incredibly friendly and patient. There was an error in my 2020 taxes because I had in fact put something in the wrong place, and my tax expert calmly walked me through it step by step to figure out what was wrong, and then help me re-enter the information in the correct place - and then I was good to go! Thank you, Sheila, you were wonderful!
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax is the best. I have been using Turbo Tax for years and love it. I find it easy to use and helpful in doing my taxes.
Date published: 2021-05-01
Rated 2 out of 5 by from Unclear explanation for entries It's not clear why it keeps asking me for my business information while I indicate that I have no business. And the software still asked me tens of questions after I import most of the forms online.
Date published: 2021-05-01
All TurboTax® Offerings Reviews - Page 1997
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Good but not so good Good but not so good Good but not so good Good but not so good
Date published: 2021-05-01
Rated 2 out of 5 by from So Easy It's DIFFICULT I HATE that I have no way to scroll through the actual (or facsimiles thereof) tax forms that are being filled out, and no way to get to subsections that are being worked on. For instance you asked for me to check my 1098, and I had to hunt it down online. When I got back I'd been logged off and only found the 1098 spot again with a search.
Date published: 2021-05-01
Rated 5 out of 5 by from Nice Nice very nice vivian bob dog car ear food monkey nissan
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax Amazing! Easiset tax prepare ever! I have been a long time user of Tirbo Tax and will not seek any other product. Trust them and everything you need is completely on the software.
Date published: 2021-05-01
Rated 4 out of 5 by from none there was no help on the tax liability penalty section, why?
Date published: 2021-05-01
Rated 5 out of 5 by from 10+ YEARS USING TURBO TAX. GREAT PRODUCT. ALWAYS FINDS MAXIMUM DEDUCTIONS. 10+ YEARS
Date published: 2021-05-01
Rated 5 out of 5 by from TurboTax is so EASY! I am really glad I chose to use TurboTax to complete our taxes this year. It was user friendly and much quicker and easier than going to a tax office.
Date published: 2021-05-01
Rated 5 out of 5 by from TurboTax takes the stress out of filing taxes Filing taxes always stresses me out because I feel like I'm going to miss or misplace something, but TurboTax's live agents really are amazing. They're not only knowledgeable, but incredibly friendly and patient. There was an error in my 2020 taxes because I had in fact put something in the wrong place, and my tax expert calmly walked me through it step by step to figure out what was wrong, and then help me re-enter the information in the correct place - and then I was good to go! Thank you, Sheila, you were wonderful!
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax is the best. I have been using Turbo Tax for years and love it. I find it easy to use and helpful in doing my taxes.
Date published: 2021-05-01
Rated 2 out of 5 by from Unclear explanation for entries It's not clear why it keeps asking me for my business information while I indicate that I have no business. And the software still asked me tens of questions after I import most of the forms online.
Date published: 2021-05-01
All TurboTax® Offerings Reviews - Page 1997