TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax Easy and deayailed way to complete Fed and State tax forms. Only had difficulty with employer HSA contributions.
Date published: 2023-04-16
Rated 3 out of 5 by from Oversimplified so much so that it is more work I am happy to have usable software to do this. I had trouble entering one of my investment documents and did not get confirmation that it was entered or received. Each time I tried my return went down several thousand dollars. I tried to start over but the new form started at the old reduced return meaning the multiple duplicate investments were still in there somewhere. I find the software is dumbed down too much. If I knew the requirements for home office, educational expenses or some other things up front I would have known right away that I would not qualify unfortunately I had to go through lots of steps and finding documents costing lots of time only to then find out I didn't qualify. Finally I would like to be able to see the tax form any time I want rather than just at the end.
Date published: 2023-04-16
Rated 1 out of 5 by from Kind of Spams You & Asks The Same Questions Generally easier than filing alone, but it's annoying they constantly try to upsell you and ask the same questions multiple times. Would be much quicker without the salesy stuff
Date published: 2023-04-16
Rated 4 out of 5 by from Painstaking procedure made easy Thank god for TurboTax!! I literally have a panic attack every year when it’s time to sit down and prepare my return. TurboTax makes it much less painful.
Date published: 2023-04-16
Rated 5 out of 5 by from Wonderful and Secure! Turbo Tax Deluxe Been using this software with the full online deluxe and security model for many years. Easy and I don't ever have any issues with data breaches. Can feel good about my submission and the accuracy of the data.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Deluxe for 2022 Thank you for making this easy to understand again. The feature that brings in the previous year information is very useful & makes the process faster and easier.
Date published: 2023-04-16
Rated 1 out of 5 by from Last year I'll use this product. Forced me to upgrade to a higher costing service, even though the reason it stated did not apply to my tax situation. Rip off of a product.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to Follow Followed questions and filed on my own ...concise!
Date published: 2023-04-16
Rated 5 out of 5 by from Great tool! I've been using Turbo Tax for over 20 years. Won't change it.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbotax is the way to go Good experience. I use turbotax every year........
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1996
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Easy and deayailed way to complete Fed and State tax forms. Only had difficulty with employer HSA contributions.
Date published: 2023-04-16
Rated 3 out of 5 by from Oversimplified so much so that it is more work I am happy to have usable software to do this. I had trouble entering one of my investment documents and did not get confirmation that it was entered or received. Each time I tried my return went down several thousand dollars. I tried to start over but the new form started at the old reduced return meaning the multiple duplicate investments were still in there somewhere. I find the software is dumbed down too much. If I knew the requirements for home office, educational expenses or some other things up front I would have known right away that I would not qualify unfortunately I had to go through lots of steps and finding documents costing lots of time only to then find out I didn't qualify. Finally I would like to be able to see the tax form any time I want rather than just at the end.
Date published: 2023-04-16
Rated 1 out of 5 by from Kind of Spams You & Asks The Same Questions Generally easier than filing alone, but it's annoying they constantly try to upsell you and ask the same questions multiple times. Would be much quicker without the salesy stuff
Date published: 2023-04-16
Rated 4 out of 5 by from Painstaking procedure made easy Thank god for TurboTax!! I literally have a panic attack every year when it’s time to sit down and prepare my return. TurboTax makes it much less painful.
Date published: 2023-04-16
Rated 5 out of 5 by from Wonderful and Secure! Turbo Tax Deluxe Been using this software with the full online deluxe and security model for many years. Easy and I don't ever have any issues with data breaches. Can feel good about my submission and the accuracy of the data.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Deluxe for 2022 Thank you for making this easy to understand again. The feature that brings in the previous year information is very useful & makes the process faster and easier.
Date published: 2023-04-16
Rated 1 out of 5 by from Last year I'll use this product. Forced me to upgrade to a higher costing service, even though the reason it stated did not apply to my tax situation. Rip off of a product.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to Follow Followed questions and filed on my own ...concise!
Date published: 2023-04-16
Rated 5 out of 5 by from Great tool! I've been using Turbo Tax for over 20 years. Won't change it.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbotax is the way to go Good experience. I use turbotax every year........
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1996