TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Rina30 from
first time , EASY
First time using, was simple I don't know why I was afraid to do it myself for so many years
Date published: 2023-04-28
Rated 3 out of 5 by
taxed person in ma from
Possibility of Rejected eFiling is problem
2nd time in a handful of years my e-File was rejected because of IRS Pin. I know that I entered PIN at least once (paper has my check mark to indicate) and TurboTax didn't ask me to confirm when doing eFile. Otherwise, TurboTax is reasonably pain free to use.
Date published: 2023-04-28
Rated 5 out of 5 by
Roger Dogger from
Only way to go, with a positive results.
I have used Turbo Tax the last several years, and have always had good results and will highly recommend the program to all my Friends and Family.
Date published: 2023-04-28
Rated 5 out of 5 by
Trips63 from
Turbo Tax is Awesome
Makes taxes easy every year. I recommend it if you want a stress free experience while doing taxes.
Date published: 2023-04-28
Rated 3 out of 5 by
LcKrolz from
Easy to use, but nothing is free
The app is easy to use but it's not free by any means. They also suggest that you'll get a gift card if you refer a friend but that never pans out. I have referred over and over for several years and have received NOTHING. Not one item. I even offered to do the their taxes for them to make sure it was all done so we could get the gift cards. I did some, others did their own. Over 30 people referred and NOTHING!
Date published: 2023-04-28
Rated 5 out of 5 by
Bethgm from
I love turbo tax!
Super easy to use, made it a breeze to file my taxes
Date published: 2023-04-28
Rated 5 out of 5 by
null from
great alternative to keep good tracking of taxes
Used Turbo Tax for multiple years, this is a great way to keep tracking of Federal, State and local tax submissions. Its is kind of expensive, but the assistance and explanations provided are extremely helpful and I think worth the expense.
Date published: 2023-04-28
Rated 5 out of 5 by
Ray4425 from
we love the easy use and live help
We have used turbo tax for the past 6 years and we enjoy the ease of use and love the help staff when we have questions
Date published: 2023-04-28
Rated 1 out of 5 by
Nathan Halbert from
Terrible
Pretty bad, my tax expert was not reassuring that I had all the proper documents. I had a complicated return dealing with an inheritance and they went about doing my return as quickly as possible as if I was wasting their time.
Date published: 2023-04-28
Rated 4 out of 5 by
Noel79 from
Turbo Tax is Awesome!
Very pleased with Turbo tax each yeaqr I have used it.. Its easy to use and understand..
All TurboTax® Offerings Reviews - Page 200
Date published: 2023-04-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Rina30 from
first time , EASY
First time using, was simple I don't know why I was afraid to do it myself for so many years
Date published: 2023-04-28
Rated 3 out of 5 by
taxed person in ma from
Possibility of Rejected eFiling is problem
2nd time in a handful of years my e-File was rejected because of IRS Pin. I know that I entered PIN at least once (paper has my check mark to indicate) and TurboTax didn't ask me to confirm when doing eFile. Otherwise, TurboTax is reasonably pain free to use.
Date published: 2023-04-28
Rated 5 out of 5 by
Roger Dogger from
Only way to go, with a positive results.
I have used Turbo Tax the last several years, and have always had good results and will highly recommend the program to all my Friends and Family.
Date published: 2023-04-28
Rated 5 out of 5 by
Trips63 from
Turbo Tax is Awesome
Makes taxes easy every year. I recommend it if you want a stress free experience while doing taxes.
Date published: 2023-04-28
Rated 3 out of 5 by
LcKrolz from
Easy to use, but nothing is free
The app is easy to use but it's not free by any means. They also suggest that you'll get a gift card if you refer a friend but that never pans out. I have referred over and over for several years and have received NOTHING. Not one item. I even offered to do the their taxes for them to make sure it was all done so we could get the gift cards. I did some, others did their own. Over 30 people referred and NOTHING!
Date published: 2023-04-28
Rated 5 out of 5 by
Bethgm from
I love turbo tax!
Super easy to use, made it a breeze to file my taxes
Date published: 2023-04-28
Rated 5 out of 5 by
null from
great alternative to keep good tracking of taxes
Used Turbo Tax for multiple years, this is a great way to keep tracking of Federal, State and local tax submissions. Its is kind of expensive, but the assistance and explanations provided are extremely helpful and I think worth the expense.
Date published: 2023-04-28
Rated 5 out of 5 by
Ray4425 from
we love the easy use and live help
We have used turbo tax for the past 6 years and we enjoy the ease of use and love the help staff when we have questions
Date published: 2023-04-28
Rated 1 out of 5 by
Nathan Halbert from
Terrible
Pretty bad, my tax expert was not reassuring that I had all the proper documents. I had a complicated return dealing with an inheritance and they went about doing my return as quickly as possible as if I was wasting their time.
Date published: 2023-04-28
Rated 4 out of 5 by
Noel79 from
Turbo Tax is Awesome!
Very pleased with Turbo tax each yeaqr I have used it.. Its easy to use and understand..
All TurboTax® Offerings Reviews - Page 200
Date published: 2023-04-28