TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from turbo tax is always solid solid interface with previous years material needs to be better. should allow reposting data ability.
Date published: 2023-04-17
Rated 2 out of 5 by from Forced me to upgrade at the end I don't mind paying but they should have stated at when I took all the time to bring in stocks and investments that I would have to upgrade rather than spending 2 hours and getting to the end to be told I couldn't proceed without upgrading to premium.
Date published: 2023-04-17
Rated 5 out of 5 by from Amazingly quick and easy! Turbo Tax makes filing your taxes so much more simple and enjoyable and very clear. The fact that it saves it for next year is amazing!
Date published: 2023-04-17
Rated 5 out of 5 by from love it This year when I filed, it was so much easier! I really loved the new updates!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo power Smooth pleasant ride u want be disappointed with turbo..
Date published: 2023-04-17
Rated 4 out of 5 by from Excellent except did not prompt for ID PIN Overall everything was pretty straightforward with good explanations. There are a couple of things that were not smooth.... 1. Trying to get signed in initially to download (purchased at Costco, but needed to download) put me into a circle of windows and entries that was a bit aggravating. After 5 times I just quit and started over and eventually it worked. 2. There is not a prompt that askes if you were sent an Identity Protection Personal Identification Number. So I went through everything and filed....then as I was straightening things up on my desk realized that I had never entered it. It took a bit to find where (under Other). Would have been nice if they would prompt just like many other income and deductions steps the software has.
Date published: 2023-04-17
Rated 5 out of 5 by from Great product and service I have been using TurboTax since 1994 to do my personal taxes and I wholeheartedly believe in the product. never had any problems and it is very easy to use software.
Date published: 2023-04-17
Rated 5 out of 5 by from QUICK & EASY I've been using TurboTax for years and it just keeps getting faster and easier!
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo tax is easy and affordable Satisfied. Would love to come back. It is easy to do and very good for itemized deduction. Will recommend to friends without any hesitation
Date published: 2023-04-17
Rated 4 out of 5 by from ttax it sucks i bought three copies to do my taxes and my kids taxes i have used ttax since 1991 and will no longer use it
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1917
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from turbo tax is always solid solid interface with previous years material needs to be better. should allow reposting data ability.
Date published: 2023-04-17
Rated 2 out of 5 by from Forced me to upgrade at the end I don't mind paying but they should have stated at when I took all the time to bring in stocks and investments that I would have to upgrade rather than spending 2 hours and getting to the end to be told I couldn't proceed without upgrading to premium.
Date published: 2023-04-17
Rated 5 out of 5 by from Amazingly quick and easy! Turbo Tax makes filing your taxes so much more simple and enjoyable and very clear. The fact that it saves it for next year is amazing!
Date published: 2023-04-17
Rated 5 out of 5 by from love it This year when I filed, it was so much easier! I really loved the new updates!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo power Smooth pleasant ride u want be disappointed with turbo..
Date published: 2023-04-17
Rated 4 out of 5 by from Excellent except did not prompt for ID PIN Overall everything was pretty straightforward with good explanations. There are a couple of things that were not smooth.... 1. Trying to get signed in initially to download (purchased at Costco, but needed to download) put me into a circle of windows and entries that was a bit aggravating. After 5 times I just quit and started over and eventually it worked. 2. There is not a prompt that askes if you were sent an Identity Protection Personal Identification Number. So I went through everything and filed....then as I was straightening things up on my desk realized that I had never entered it. It took a bit to find where (under Other). Would have been nice if they would prompt just like many other income and deductions steps the software has.
Date published: 2023-04-17
Rated 5 out of 5 by from Great product and service I have been using TurboTax since 1994 to do my personal taxes and I wholeheartedly believe in the product. never had any problems and it is very easy to use software.
Date published: 2023-04-17
Rated 5 out of 5 by from QUICK & EASY I've been using TurboTax for years and it just keeps getting faster and easier!
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo tax is easy and affordable Satisfied. Would love to come back. It is easy to do and very good for itemized deduction. Will recommend to friends without any hesitation
Date published: 2023-04-17
Rated 4 out of 5 by from ttax it sucks i bought three copies to do my taxes and my kids taxes i have used ttax since 1991 and will no longer use it
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1917