TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 1 out of 5 by from Huge failure Turbotax I should have realized that this would be a horrendous process when it wouldn't download properly the first time and I had to resort to the community page for help. I called the help desk three times over the last month and only once got someone willing and able to help. I wish I had written her name down. They were all very nice but not helpful! Way more bugs and issues than any program should have! DO BETTER TURBOTAX!
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax Deluxe I like it but I had difficulty in the printing and filing process
Date published: 2021-05-11
Rated 5 out of 5 by from Good Good job.lot typing.why say lot word when few word do trick.
Date published: 2021-05-11
Rated 5 out of 5 by from Worked Great! Everything went well and my live expert was very helpful.
Date published: 2021-05-11
Rated 5 out of 5 by from thorough and easy thorough and easy. no further comments to make. good
Date published: 2021-05-11
Rated 5 out of 5 by from Perfect tool for the job Love Turbotax. Will be using next year. Highly recommend. Thank you.
Date published: 2021-05-11
Rated 5 out of 5 by from turbotax works consistent, quick and easy, confident i got all deductions and that taxed were filed correctly.
Date published: 2021-05-11
Rated 5 out of 5 by from Couldn't Ask for Anything Better than Turbo Tax Have used this program for years and always find it so simple to do my own taxes. Very well put together process.
Date published: 2021-05-11
Rated 4 out of 5 by from Fix the 'Pay by Credit Card' display screen The tax sofware is great. However, the section where you pay directly via credit card is impossible. The page presents in a way that the 'Continue' button at the bottom of the page was not accessible and there was no way to re-size the screen to make if smaller so that the button was displayed. This required that I setup a new Intuit account (again) because the system never recognized my old password from a previous year. The Password reset function was problematic as well. I finally got this done, but it took much more time than I expected.
Date published: 2021-05-11
Rated 4 out of 5 by from Needed to keep digging I was frustrated at having to search for the section 179 deduction....I could not find it and I knew I could take advantage of it because I had purchased a truck weighing more than 6000 lbs. I had to call Turbo Tax and talk to an agent to find the info I needed. It was not in a separate category but was attached to the vehicle deduction section....I would have lost over $7000 in tax if I had not taken that deduction.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1658
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Huge failure Turbotax I should have realized that this would be a horrendous process when it wouldn't download properly the first time and I had to resort to the community page for help. I called the help desk three times over the last month and only once got someone willing and able to help. I wish I had written her name down. They were all very nice but not helpful! Way more bugs and issues than any program should have! DO BETTER TURBOTAX!
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax Deluxe I like it but I had difficulty in the printing and filing process
Date published: 2021-05-11
Rated 5 out of 5 by from Good Good job.lot typing.why say lot word when few word do trick.
Date published: 2021-05-11
Rated 5 out of 5 by from Worked Great! Everything went well and my live expert was very helpful.
Date published: 2021-05-11
Rated 5 out of 5 by from thorough and easy thorough and easy. no further comments to make. good
Date published: 2021-05-11
Rated 5 out of 5 by from Perfect tool for the job Love Turbotax. Will be using next year. Highly recommend. Thank you.
Date published: 2021-05-11
Rated 5 out of 5 by from turbotax works consistent, quick and easy, confident i got all deductions and that taxed were filed correctly.
Date published: 2021-05-11
Rated 5 out of 5 by from Couldn't Ask for Anything Better than Turbo Tax Have used this program for years and always find it so simple to do my own taxes. Very well put together process.
Date published: 2021-05-11
Rated 4 out of 5 by from Fix the 'Pay by Credit Card' display screen The tax sofware is great. However, the section where you pay directly via credit card is impossible. The page presents in a way that the 'Continue' button at the bottom of the page was not accessible and there was no way to re-size the screen to make if smaller so that the button was displayed. This required that I setup a new Intuit account (again) because the system never recognized my old password from a previous year. The Password reset function was problematic as well. I finally got this done, but it took much more time than I expected.
Date published: 2021-05-11
Rated 4 out of 5 by from Needed to keep digging I was frustrated at having to search for the section 179 deduction....I could not find it and I knew I could take advantage of it because I had purchased a truck weighing more than 6000 lbs. I had to call Turbo Tax and talk to an agent to find the info I needed. It was not in a separate category but was attached to the vehicle deduction section....I would have lost over $7000 in tax if I had not taken that deduction.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1658