TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from Once again, pretty easy! Inadequate treatment of involuntary conversion-adjustment of assets subject to involuntary conversion, but kept.
Date published: 2021-05-08
Rated 5 out of 5 by from First time user Referred by my cousin and began using TurboTax and even called the Help Line Live. They properly responded and called back in within minutes. They were able to answer all my questions and concerns. This is a great tax filling system. I highly recommend it.
Date published: 2021-05-08
Rated 4 out of 5 by from Have used TT for years As much as I like and prefer TurboTax, there are times where some of the explanations are not for the average person. I still use it every year as it is easier and less expensive than a tax preparer.
Date published: 2021-05-08
Rated 5 out of 5 by from Taxes made easy, accurately and almost fun I have been using Turbo Tax for over a decade and it keeps getting better and better.
Date published: 2021-05-08
Rated 4 out of 5 by from 2020 Individual Return The return was fairly straight forward. I would like to see in the return how specific, Turbotax calculated values are derived. Also, it would be helpful to see an index of all topics that were completed (and those that were left open) for a comprehensive review at the end of the return preparation. For example, I wasn't able to determine readily whether i'd entered my IP Pin this year and it took awhile for me to find where to check this entry.
Date published: 2021-05-08
Rated 4 out of 5 by from Turbo Tax helped us complete our taxes easily. The over the phone person was polite and helpful. He resolved our issue.
Date published: 2021-05-08
Rated 5 out of 5 by from Step by Step! I've lost track of the # of years I have purchased and used TurboTax. My only "tick" is how complicated the program makes it for me NOT to efile my State return. I don't want to pay the extra $25 just to owe my State, or even to get my tiny refund.
Date published: 2021-05-08
Rated 5 out of 5 by from Love turbo tax very easy to do. ask and show everything u need to find
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax I enjoy using Turbo Tax because its so easy. It pulls all my info in without entering all the info.
Date published: 2021-05-08
Rated 5 out of 5 by from User Freidnly and great Service team The Turbo Tax team is so helpful! Worried I wouldn't get the forms done, Thanks!
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1634
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Once again, pretty easy! Inadequate treatment of involuntary conversion-adjustment of assets subject to involuntary conversion, but kept.
Date published: 2021-05-08
Rated 5 out of 5 by from First time user Referred by my cousin and began using TurboTax and even called the Help Line Live. They properly responded and called back in within minutes. They were able to answer all my questions and concerns. This is a great tax filling system. I highly recommend it.
Date published: 2021-05-08
Rated 4 out of 5 by from Have used TT for years As much as I like and prefer TurboTax, there are times where some of the explanations are not for the average person. I still use it every year as it is easier and less expensive than a tax preparer.
Date published: 2021-05-08
Rated 5 out of 5 by from Taxes made easy, accurately and almost fun I have been using Turbo Tax for over a decade and it keeps getting better and better.
Date published: 2021-05-08
Rated 4 out of 5 by from 2020 Individual Return The return was fairly straight forward. I would like to see in the return how specific, Turbotax calculated values are derived. Also, it would be helpful to see an index of all topics that were completed (and those that were left open) for a comprehensive review at the end of the return preparation. For example, I wasn't able to determine readily whether i'd entered my IP Pin this year and it took awhile for me to find where to check this entry.
Date published: 2021-05-08
Rated 4 out of 5 by from Turbo Tax helped us complete our taxes easily. The over the phone person was polite and helpful. He resolved our issue.
Date published: 2021-05-08
Rated 5 out of 5 by from Step by Step! I've lost track of the # of years I have purchased and used TurboTax. My only "tick" is how complicated the program makes it for me NOT to efile my State return. I don't want to pay the extra $25 just to owe my State, or even to get my tiny refund.
Date published: 2021-05-08
Rated 5 out of 5 by from Love turbo tax very easy to do. ask and show everything u need to find
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax I enjoy using Turbo Tax because its so easy. It pulls all my info in without entering all the info.
Date published: 2021-05-08
Rated 5 out of 5 by from User Freidnly and great Service team The Turbo Tax team is so helpful! Worried I wouldn't get the forms done, Thanks!
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1634