TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Makes business filing easy I've used Turbotax for the last 8 years. It's guided me through the maze of writing off expenses for my art business and covering every detail that I would otherwise be overwhelmed by.
Date published: 2023-04-28
Rated 2 out of 5 by from Increasingly complicated and counter-intuitive I have used Turbo Tax for many years. Initially, it was fairly intuitive to use. Each year, however, it seems to become less and less intuitive and more complicated. It's almost like Turbo Tax is trying to push users to pay for higher cost add-ins along the way. Not sure how many more years I will continue using the product.
Date published: 2023-04-28
Rated 5 out of 5 by from Turbo Tax Simplifies The Process Walking me thru the process was a complete winner. Being able to upload or take a screenshot of my W2 simplified the process and made me a believer. I would definitely recommend Turbo Tax.
Date published: 2023-04-28
Rated 4 out of 5 by from Still awesome Turbotax asked pertinent questions that made tax filling less painfull
Date published: 2023-04-28
Rated 5 out of 5 by from review I really appreciate the innovation with the ability to just snap a photo of our necessary documents.
Date published: 2023-04-28
Rated 1 out of 5 by from Not Worth it anymore Turbo taxes way too expensive. For all the little things that they do. Just do my phone for some reason when when my taxes was not accepted. Even though I had stuff set up for them. Look through all my emails and I didn't receive anything about it. How to get a letter in the mail that came late because I moved. I used to really like turbotax it was easy. They have things set up to help you and it didn't cost to talk to someone for certain things. now it's always cost something. I believe next year I will find another way to do my taxes.
Date published: 2023-04-28
Rated 4 out of 5 by from Turbo Tax is useful - I started with in 2000 It is fine, but the Royalty needs some way to skip the self employment when it doesn't apply
Date published: 2023-04-28
Rated 5 out of 5 by from turbo tax is wonderful love love love them turbo tax ' you don't need to change a thing' .... EXCELLENT WORK / EXCELLENT WEBSITE.. WAY TO GO TURBO TAX.........
Date published: 2023-04-28
Rated 4 out of 5 by from could not reach any support from turbotax I wanted to ask questions but couldn't reach any personal support from Turbotax.
Date published: 2023-04-28
Rated 5 out of 5 by from Amazing Its good as its been the last 12 years ive used you
Date published: 2023-04-28
All TurboTax® Offerings Reviews - Page 163
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Makes business filing easy I've used Turbotax for the last 8 years. It's guided me through the maze of writing off expenses for my art business and covering every detail that I would otherwise be overwhelmed by.
Date published: 2023-04-28
Rated 2 out of 5 by from Increasingly complicated and counter-intuitive I have used Turbo Tax for many years. Initially, it was fairly intuitive to use. Each year, however, it seems to become less and less intuitive and more complicated. It's almost like Turbo Tax is trying to push users to pay for higher cost add-ins along the way. Not sure how many more years I will continue using the product.
Date published: 2023-04-28
Rated 5 out of 5 by from Turbo Tax Simplifies The Process Walking me thru the process was a complete winner. Being able to upload or take a screenshot of my W2 simplified the process and made me a believer. I would definitely recommend Turbo Tax.
Date published: 2023-04-28
Rated 4 out of 5 by from Still awesome Turbotax asked pertinent questions that made tax filling less painfull
Date published: 2023-04-28
Rated 5 out of 5 by from review I really appreciate the innovation with the ability to just snap a photo of our necessary documents.
Date published: 2023-04-28
Rated 1 out of 5 by from Not Worth it anymore Turbo taxes way too expensive. For all the little things that they do. Just do my phone for some reason when when my taxes was not accepted. Even though I had stuff set up for them. Look through all my emails and I didn't receive anything about it. How to get a letter in the mail that came late because I moved. I used to really like turbotax it was easy. They have things set up to help you and it didn't cost to talk to someone for certain things. now it's always cost something. I believe next year I will find another way to do my taxes.
Date published: 2023-04-28
Rated 4 out of 5 by from Turbo Tax is useful - I started with in 2000 It is fine, but the Royalty needs some way to skip the self employment when it doesn't apply
Date published: 2023-04-28
Rated 5 out of 5 by from turbo tax is wonderful love love love them turbo tax ' you don't need to change a thing' .... EXCELLENT WORK / EXCELLENT WEBSITE.. WAY TO GO TURBO TAX.........
Date published: 2023-04-28
Rated 4 out of 5 by from could not reach any support from turbotax I wanted to ask questions but couldn't reach any personal support from Turbotax.
Date published: 2023-04-28
Rated 5 out of 5 by from Amazing Its good as its been the last 12 years ive used you
Date published: 2023-04-28
All TurboTax® Offerings Reviews - Page 163