TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 2 out of 5 by
notaseasyasitwas from
Charges for State filing even if you don't need it
Impossible to file just federal taxes. Automatically goes to State and charges even if a state tax return is not required.
Date published: 2023-04-17
Rated 1 out of 5 by
Nick Clone from
Problem with AGI code
For the second straight year I had a problem with my AGI code when I tried to e-file. Therefore I was forced to mail in my return. I confirmed my AGI from the IRS's sight but this still did not work. Strange and disappointing.
Date published: 2023-04-17
Rated 5 out of 5 by
Thoma5 from
Decent Preparation of Grueling Nonsence
Was pretty easy, I skipped a lot of the literature, and answered based on the pictures. Hopefully it goes through ok. I know Joe needs this money and will definitely not squander it.
Date published: 2023-04-17
Rated 5 out of 5 by
Elaine03 from
Super Easy!
This is my first time filing for taxes and it was way easier than I thought it would be thanks to Turbo Tax.
Date published: 2023-04-17
Rated 5 out of 5 by
Brolo07 from
great and easy
Easy, Fast and friendly. Turbo Tax guides you step by step. There is always help right away when needed.
Date published: 2023-04-17
Rated 5 out of 5 by
Alaska Alaska from
Excellent Product!
Excellent assistance when I had questions or concerns.
Date published: 2023-04-17
Rated 5 out of 5 by
ArbiterTiberius from
Easy to Use
Year after year, TurboTax proves to be easy to use and highly accurate.
Date published: 2023-04-17
Rated 4 out of 5 by
annoyd from
still has some annoying features
The process of paying to efile my state return was very painful. I was unable to log into my Intuit account and the change password function was repeatedly "hitting a snag". Phone assistance was great. Apart from that, I think it's ridiculous to wait to go through the "update" process for a product that has just been downloaded, and to have to repeat that every time the product is opened to continue working -VERY annoying and time wasting. In addition, there are fields that should autofill from previous years or information previously entered.
Date published: 2023-04-17
Rated 1 out of 5 by
Pat Gorham from
Didn't get taxes last year.
Didn't get taxes last year for whatever reason. Almost didn't this year but somehow it worked. I did every troubleshooting method. Won't be using turbo tax ever again.
Date published: 2023-04-17
Rated 5 out of 5 by
Big_Rog4672 from
Last Minute Tax
The process was quite easy, but it was a little bit more expensive than I thought it would be.
All TurboTax® Offerings Reviews - Page 1506
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
notaseasyasitwas from
Charges for State filing even if you don't need it
Impossible to file just federal taxes. Automatically goes to State and charges even if a state tax return is not required.
Date published: 2023-04-17
Rated 1 out of 5 by
Nick Clone from
Problem with AGI code
For the second straight year I had a problem with my AGI code when I tried to e-file. Therefore I was forced to mail in my return. I confirmed my AGI from the IRS's sight but this still did not work. Strange and disappointing.
Date published: 2023-04-17
Rated 5 out of 5 by
Thoma5 from
Decent Preparation of Grueling Nonsence
Was pretty easy, I skipped a lot of the literature, and answered based on the pictures. Hopefully it goes through ok. I know Joe needs this money and will definitely not squander it.
Date published: 2023-04-17
Rated 5 out of 5 by
Elaine03 from
Super Easy!
This is my first time filing for taxes and it was way easier than I thought it would be thanks to Turbo Tax.
Date published: 2023-04-17
Rated 5 out of 5 by
Brolo07 from
great and easy
Easy, Fast and friendly. Turbo Tax guides you step by step. There is always help right away when needed.
Date published: 2023-04-17
Rated 5 out of 5 by
Alaska Alaska from
Excellent Product!
Excellent assistance when I had questions or concerns.
Date published: 2023-04-17
Rated 5 out of 5 by
ArbiterTiberius from
Easy to Use
Year after year, TurboTax proves to be easy to use and highly accurate.
Date published: 2023-04-17
Rated 4 out of 5 by
annoyd from
still has some annoying features
The process of paying to efile my state return was very painful. I was unable to log into my Intuit account and the change password function was repeatedly "hitting a snag". Phone assistance was great. Apart from that, I think it's ridiculous to wait to go through the "update" process for a product that has just been downloaded, and to have to repeat that every time the product is opened to continue working -VERY annoying and time wasting. In addition, there are fields that should autofill from previous years or information previously entered.
Date published: 2023-04-17
Rated 1 out of 5 by
Pat Gorham from
Didn't get taxes last year.
Didn't get taxes last year for whatever reason. Almost didn't this year but somehow it worked. I did every troubleshooting method. Won't be using turbo tax ever again.
Date published: 2023-04-17
Rated 5 out of 5 by
Big_Rog4672 from
Last Minute Tax
The process was quite easy, but it was a little bit more expensive than I thought it would be.
All TurboTax® Offerings Reviews - Page 1506
Date published: 2023-04-17