TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Charges for State filing even if you don't need it Impossible to file just federal taxes. Automatically goes to State and charges even if a state tax return is not required.
Date published: 2023-04-17
Rated 1 out of 5 by from Problem with AGI code For the second straight year I had a problem with my AGI code when I tried to e-file. Therefore I was forced to mail in my return. I confirmed my AGI from the IRS's sight but this still did not work. Strange and disappointing.
Date published: 2023-04-17
Rated 5 out of 5 by from Decent Preparation of Grueling Nonsence Was pretty easy, I skipped a lot of the literature, and answered based on the pictures. Hopefully it goes through ok. I know Joe needs this money and will definitely not squander it.
Date published: 2023-04-17
Rated 5 out of 5 by from Super Easy! This is my first time filing for taxes and it was way easier than I thought it would be thanks to Turbo Tax.
Date published: 2023-04-17
Rated 5 out of 5 by from great and easy Easy, Fast and friendly. Turbo Tax guides you step by step. There is always help right away when needed.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Product! Excellent assistance when I had questions or concerns.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to Use Year after year, TurboTax proves to be easy to use and highly accurate.
Date published: 2023-04-17
Rated 4 out of 5 by from still has some annoying features The process of paying to efile my state return was very painful. I was unable to log into my Intuit account and the change password function was repeatedly "hitting a snag". Phone assistance was great. Apart from that, I think it's ridiculous to wait to go through the "update" process for a product that has just been downloaded, and to have to repeat that every time the product is opened to continue working -VERY annoying and time wasting. In addition, there are fields that should autofill from previous years or information previously entered.
Date published: 2023-04-17
Rated 1 out of 5 by from Didn't get taxes last year. Didn't get taxes last year for whatever reason. Almost didn't this year but somehow it worked. I did every troubleshooting method. Won't be using turbo tax ever again.
Date published: 2023-04-17
Rated 5 out of 5 by from Last Minute Tax The process was quite easy, but it was a little bit more expensive than I thought it would be.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1506
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Charges for State filing even if you don't need it Impossible to file just federal taxes. Automatically goes to State and charges even if a state tax return is not required.
Date published: 2023-04-17
Rated 1 out of 5 by from Problem with AGI code For the second straight year I had a problem with my AGI code when I tried to e-file. Therefore I was forced to mail in my return. I confirmed my AGI from the IRS's sight but this still did not work. Strange and disappointing.
Date published: 2023-04-17
Rated 5 out of 5 by from Decent Preparation of Grueling Nonsence Was pretty easy, I skipped a lot of the literature, and answered based on the pictures. Hopefully it goes through ok. I know Joe needs this money and will definitely not squander it.
Date published: 2023-04-17
Rated 5 out of 5 by from Super Easy! This is my first time filing for taxes and it was way easier than I thought it would be thanks to Turbo Tax.
Date published: 2023-04-17
Rated 5 out of 5 by from great and easy Easy, Fast and friendly. Turbo Tax guides you step by step. There is always help right away when needed.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Product! Excellent assistance when I had questions or concerns.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to Use Year after year, TurboTax proves to be easy to use and highly accurate.
Date published: 2023-04-17
Rated 4 out of 5 by from still has some annoying features The process of paying to efile my state return was very painful. I was unable to log into my Intuit account and the change password function was repeatedly "hitting a snag". Phone assistance was great. Apart from that, I think it's ridiculous to wait to go through the "update" process for a product that has just been downloaded, and to have to repeat that every time the product is opened to continue working -VERY annoying and time wasting. In addition, there are fields that should autofill from previous years or information previously entered.
Date published: 2023-04-17
Rated 1 out of 5 by from Didn't get taxes last year. Didn't get taxes last year for whatever reason. Almost didn't this year but somehow it worked. I did every troubleshooting method. Won't be using turbo tax ever again.
Date published: 2023-04-17
Rated 5 out of 5 by from Last Minute Tax The process was quite easy, but it was a little bit more expensive than I thought it would be.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1506