TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 2 out of 5 by from I was charged more fees than what I signed up for I signed up for the $60 plan and was billed $90 at the end. When working on deductions section, it said I didn't need to enter the mortgage interest because the standard deduction was to my benefit, so I skipped it. Then in the review, it jumped back to the deduction section to complete the mortgage deductions because it was incomplete. I'm frustrated with this service.
Date published: 2021-05-13
Rated 4 out of 5 by from When filing taxes for a deceased person... I am well versed in turbotax and love it. But please dont keep setting up screens like "lets see what we can save you next year!" etc etc. I indicated right away the person was deceased. It should go down a different path after that.
Date published: 2021-05-13
Rated 5 out of 5 by from turbotax is awesome Great experience! Bryan was amazing. Great service
Date published: 2021-05-13
Rated 5 out of 5 by from Wonderful! For many years, I have used turbotax as a trusted source to file my returns, helpful information about taxes and much more. Thank you, turbotax - for making tax life so easy!!
Date published: 2021-05-13
Rated 5 out of 5 by from Easy Well, there is a reason I teach English. Turbo Tax takes out all the math work and is just a breeze to use
Date published: 2021-05-13
Rated 5 out of 5 by from RN Intuitive and easy to use. Help is readily available within each section.
Date published: 2021-05-13
Rated 5 out of 5 by from Quick and Painless I live in one state and work in another. Turbo Tax made filing my taxes painless and fast. THIS IS A FIRST FOR ME! I will never do my taxes any other way now.
Date published: 2021-05-13
Rated 1 out of 5 by from Turbo Tax Finally Is Less Than Ordinary!! You could not keep up with the last minute changes this year in the download Home & Business version. You are not responsive and cannot be contacted. I have used TT for years but that is it! Worst tax filing I have ever dealt with and I'm an accountant. I will look for an alternative next year and will never recommend TT to anyone.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo taxes was GREAT I wished I used them last year, so easy to uses, answer all question-showed the box with the information in it. Great
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is Easy Easy to use and efficient. We have been using them for 6 years, and never had any problems.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1467
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from I was charged more fees than what I signed up for I signed up for the $60 plan and was billed $90 at the end. When working on deductions section, it said I didn't need to enter the mortgage interest because the standard deduction was to my benefit, so I skipped it. Then in the review, it jumped back to the deduction section to complete the mortgage deductions because it was incomplete. I'm frustrated with this service.
Date published: 2021-05-13
Rated 4 out of 5 by from When filing taxes for a deceased person... I am well versed in turbotax and love it. But please dont keep setting up screens like "lets see what we can save you next year!" etc etc. I indicated right away the person was deceased. It should go down a different path after that.
Date published: 2021-05-13
Rated 5 out of 5 by from turbotax is awesome Great experience! Bryan was amazing. Great service
Date published: 2021-05-13
Rated 5 out of 5 by from Wonderful! For many years, I have used turbotax as a trusted source to file my returns, helpful information about taxes and much more. Thank you, turbotax - for making tax life so easy!!
Date published: 2021-05-13
Rated 5 out of 5 by from Easy Well, there is a reason I teach English. Turbo Tax takes out all the math work and is just a breeze to use
Date published: 2021-05-13
Rated 5 out of 5 by from RN Intuitive and easy to use. Help is readily available within each section.
Date published: 2021-05-13
Rated 5 out of 5 by from Quick and Painless I live in one state and work in another. Turbo Tax made filing my taxes painless and fast. THIS IS A FIRST FOR ME! I will never do my taxes any other way now.
Date published: 2021-05-13
Rated 1 out of 5 by from Turbo Tax Finally Is Less Than Ordinary!! You could not keep up with the last minute changes this year in the download Home & Business version. You are not responsive and cannot be contacted. I have used TT for years but that is it! Worst tax filing I have ever dealt with and I'm an accountant. I will look for an alternative next year and will never recommend TT to anyone.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo taxes was GREAT I wished I used them last year, so easy to uses, answer all question-showed the box with the information in it. Great
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is Easy Easy to use and efficient. We have been using them for 6 years, and never had any problems.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1467