TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Too hard, easier paying someone. Taxes are so complex, I would pay to have someone do them for me
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Peasy Lemon Squeezy I had a bunch of information to input but it was easy!
Date published: 2023-04-17
Rated 4 out of 5 by from Turbotax is a Good Value The program is good overall, but on several forms that were not needed, the directions to remove the page were a good hour search on the TurboTax common tax questions pages.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Never Fails Me! I've used TurboTax for about 6 years and it's always seamless and accurate.
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax Home & Business fail Used turbotax for many years, this year (2022 filing) is a disaster. The software (desktop version) is full of bugs - many different items when selected doesn't show anything, just a blank screen. If you go back, it'll insert a zero. Biggest issue is it wouldn't let me put in a w-2, ended up doing it from forms. And, even though they say they have phone support, I couldn't find it anywhere. I will be using another brand next year.
Date published: 2023-04-17
Rated 2 out of 5 by from My last time using turbotax Overall turbotax was quite expensive this year, I had to pay more for different version to upload a crypto report which doesn't make sense. Additionally, the formatting / form didn't upload correct so I had to pay for an external service to prepare my crypto form in the turbo tax format. It took forever and still seemed to have issues with the crypto upload / lots of items needing review. for 200 dollars to file I could have just paid someone to do it and saved the hassle. Farewell turbotax
Date published: 2023-04-17
Rated 5 out of 5 by from Easy All is good! Many year use! No problems and no issues to date!
Date published: 2023-04-17
Rated 5 out of 5 by from user friendly user friendly i have used Turbo Tax since it was developed
Date published: 2023-04-17
Rated 2 out of 5 by from DISSAPOINTED STATE TAX RETURN WOULDN'T LET ME E-FILE DUE TO EXCESS SDI/VPDI HELP DESK ALTERNATIVE IS TO SEND VIA MAIL INSTEAD OF EFILING. NOT ACCEPTABLE!!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great. Pleasant experience, turbo tax made last minute taxes very easy.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1424
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Too hard, easier paying someone. Taxes are so complex, I would pay to have someone do them for me
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Peasy Lemon Squeezy I had a bunch of information to input but it was easy!
Date published: 2023-04-17
Rated 4 out of 5 by from Turbotax is a Good Value The program is good overall, but on several forms that were not needed, the directions to remove the page were a good hour search on the TurboTax common tax questions pages.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Never Fails Me! I've used TurboTax for about 6 years and it's always seamless and accurate.
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax Home & Business fail Used turbotax for many years, this year (2022 filing) is a disaster. The software (desktop version) is full of bugs - many different items when selected doesn't show anything, just a blank screen. If you go back, it'll insert a zero. Biggest issue is it wouldn't let me put in a w-2, ended up doing it from forms. And, even though they say they have phone support, I couldn't find it anywhere. I will be using another brand next year.
Date published: 2023-04-17
Rated 2 out of 5 by from My last time using turbotax Overall turbotax was quite expensive this year, I had to pay more for different version to upload a crypto report which doesn't make sense. Additionally, the formatting / form didn't upload correct so I had to pay for an external service to prepare my crypto form in the turbo tax format. It took forever and still seemed to have issues with the crypto upload / lots of items needing review. for 200 dollars to file I could have just paid someone to do it and saved the hassle. Farewell turbotax
Date published: 2023-04-17
Rated 5 out of 5 by from Easy All is good! Many year use! No problems and no issues to date!
Date published: 2023-04-17
Rated 5 out of 5 by from user friendly user friendly i have used Turbo Tax since it was developed
Date published: 2023-04-17
Rated 2 out of 5 by from DISSAPOINTED STATE TAX RETURN WOULDN'T LET ME E-FILE DUE TO EXCESS SDI/VPDI HELP DESK ALTERNATIVE IS TO SEND VIA MAIL INSTEAD OF EFILING. NOT ACCEPTABLE!!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great. Pleasant experience, turbo tax made last minute taxes very easy.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1424