TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Made it so easy! Turbo Tax has a very user-friendly interface; very quick and easy to use. Allowed me to file both federal and state tax returns electronically, even though we owe nothing and won't get a refund.
Date published: 2021-05-14
Rated 4 out of 5 by from Ohio 1040 ES Didn't provide for entry of Ohio 1040-ES. Made proper filing difficult.
Date published: 2021-05-14
Rated 5 out of 5 by from outstanding been using it for years. I rate it perfect for my situation
Date published: 2021-05-14
Rated 1 out of 5 by from WIll not use again Fees, after fee and you want to pay with yoiu return! Another fee. Since i attened school last year.. this cost 120# for Turbotax to have this creidt. WIll never use again
Date published: 2021-05-14
Rated 4 out of 5 by from Easy Makes life easy for those of us that are horrible at things like this.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax makes life easier Both Cheryl and Maria took great care of me. This is the first time I use full service, and it took a little bit longer than expected, but I am amazed that I'm getting a refund when I expected to owe a lot! Have used TurboTax for many years and love it!
Date published: 2021-05-14
Rated 2 out of 5 by from Soon to be Former user Been using TurboTax for years, and loved them for many, however the fees are getting crazy. I used to always file for free, until last tax season, I was forced to pay $90 to file because I had started making investments in the stock market. A fee I felt was unavoidable at the time. Now this year I realize just how much this fee wasn’t worth it. I pay $90 just for my return to be the same amount with or without my investments added. But I legally have to add them. It’s taking advantage of the customer with no real benefit
Date published: 2021-05-14
Rated 5 out of 5 by from easy peasy easy to understand, my grandparents are in their 70s and were tireed of paying an arm and a leg..
Date published: 2021-05-14
Rated 3 out of 5 by from TurboTax Not easy with multiple states - I had to work things out for myself through trial and error.
Date published: 2021-05-14
Rated 5 out of 5 by from So EZ I love using TurboTax and have used it for years. The step-by-step prompts take the worry out of filing my taxes.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1365
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Made it so easy! Turbo Tax has a very user-friendly interface; very quick and easy to use. Allowed me to file both federal and state tax returns electronically, even though we owe nothing and won't get a refund.
Date published: 2021-05-14
Rated 4 out of 5 by from Ohio 1040 ES Didn't provide for entry of Ohio 1040-ES. Made proper filing difficult.
Date published: 2021-05-14
Rated 5 out of 5 by from outstanding been using it for years. I rate it perfect for my situation
Date published: 2021-05-14
Rated 1 out of 5 by from WIll not use again Fees, after fee and you want to pay with yoiu return! Another fee. Since i attened school last year.. this cost 120# for Turbotax to have this creidt. WIll never use again
Date published: 2021-05-14
Rated 4 out of 5 by from Easy Makes life easy for those of us that are horrible at things like this.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax makes life easier Both Cheryl and Maria took great care of me. This is the first time I use full service, and it took a little bit longer than expected, but I am amazed that I'm getting a refund when I expected to owe a lot! Have used TurboTax for many years and love it!
Date published: 2021-05-14
Rated 2 out of 5 by from Soon to be Former user Been using TurboTax for years, and loved them for many, however the fees are getting crazy. I used to always file for free, until last tax season, I was forced to pay $90 to file because I had started making investments in the stock market. A fee I felt was unavoidable at the time. Now this year I realize just how much this fee wasn’t worth it. I pay $90 just for my return to be the same amount with or without my investments added. But I legally have to add them. It’s taking advantage of the customer with no real benefit
Date published: 2021-05-14
Rated 5 out of 5 by from easy peasy easy to understand, my grandparents are in their 70s and were tireed of paying an arm and a leg..
Date published: 2021-05-14
Rated 3 out of 5 by from TurboTax Not easy with multiple states - I had to work things out for myself through trial and error.
Date published: 2021-05-14
Rated 5 out of 5 by from So EZ I love using TurboTax and have used it for years. The step-by-step prompts take the worry out of filing my taxes.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1365