TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
MikeB4FSU from
Made it PAINFULLY smooth!
Easy Process! Clear Instructions and explanations!
Date published: 2023-04-18
Rated 5 out of 5 by
Disk_0 from
TurboTax was quick and easy
This was the easiest way I have ever filed my taxes!
Date published: 2023-04-18
Rated 4 out of 5 by
Moo631 from
Good but too many stops
Easy for someone with multiple side hustle small businesses but there are way too many stops in the system. It adds unnecessary time.
Date published: 2023-04-18
Rated 5 out of 5 by
MTR23 from
TurboTax was easier this year with less glitches.
This year was easier to file and I didn't have a glitches like a few times in the past. Yay!
Date published: 2023-04-18
Rated 5 out of 5 by
Ozze C from
Ivy went above and beyond
I loved Ivy, she was great and awesome energy. Give her a raise!
Date published: 2023-04-18
Rated 2 out of 5 by
Barticuss from
Every Year TurboTax Gets Worse!
Incredibly annoying that features are in online version but not desktop and vice-versa. Ridiculous that you are forced to use online version and then have to export/import. Crypto support only in online version. Features missing from online version: marking as estimated, viewing forms, importing .tax files. Useful help is virtually non-existent. You are better off doing an internet search for help - even for TurboTax usage itself! It's impossible to figure out what EasyStep step to go to for some form fields. This product could be so much better but Intuit obviously doesn't care to fix problems that exist year after year.
Date published: 2023-04-18
Rated 5 out of 5 by
NJHOME2023 from
easy to use
First time using Turbotax with live help, I been using turbotax since the 90's. Worth the money.
Date published: 2023-04-18
Rated 3 out of 5 by
Barlaw from
2022 Tax Return
Change the way the payment is completed. I did not submit the payment, however, when I paged to the payment page it said that I had made the payment. There is no breakdown of what you paid for only a total amount.
Date published: 2023-04-18
Rated 5 out of 5 by
Adrian2023 from
TurboTax did a great job
It was a great and seamless experience and dove into the required detail.
Date published: 2023-04-18
Rated 5 out of 5 by
Mimiy28 from
It was so easy to use.
Teh QR Code scanner madu it is to import documents.
All TurboTax® Offerings Reviews - Page 1345
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MikeB4FSU from
Made it PAINFULLY smooth!
Easy Process! Clear Instructions and explanations!
Date published: 2023-04-18
Rated 5 out of 5 by
Disk_0 from
TurboTax was quick and easy
This was the easiest way I have ever filed my taxes!
Date published: 2023-04-18
Rated 4 out of 5 by
Moo631 from
Good but too many stops
Easy for someone with multiple side hustle small businesses but there are way too many stops in the system. It adds unnecessary time.
Date published: 2023-04-18
Rated 5 out of 5 by
MTR23 from
TurboTax was easier this year with less glitches.
This year was easier to file and I didn't have a glitches like a few times in the past. Yay!
Date published: 2023-04-18
Rated 5 out of 5 by
Ozze C from
Ivy went above and beyond
I loved Ivy, she was great and awesome energy. Give her a raise!
Date published: 2023-04-18
Rated 2 out of 5 by
Barticuss from
Every Year TurboTax Gets Worse!
Incredibly annoying that features are in online version but not desktop and vice-versa. Ridiculous that you are forced to use online version and then have to export/import. Crypto support only in online version. Features missing from online version: marking as estimated, viewing forms, importing .tax files. Useful help is virtually non-existent. You are better off doing an internet search for help - even for TurboTax usage itself! It's impossible to figure out what EasyStep step to go to for some form fields. This product could be so much better but Intuit obviously doesn't care to fix problems that exist year after year.
Date published: 2023-04-18
Rated 5 out of 5 by
NJHOME2023 from
easy to use
First time using Turbotax with live help, I been using turbotax since the 90's. Worth the money.
Date published: 2023-04-18
Rated 3 out of 5 by
Barlaw from
2022 Tax Return
Change the way the payment is completed. I did not submit the payment, however, when I paged to the payment page it said that I had made the payment. There is no breakdown of what you paid for only a total amount.
Date published: 2023-04-18
Rated 5 out of 5 by
Adrian2023 from
TurboTax did a great job
It was a great and seamless experience and dove into the required detail.
Date published: 2023-04-18
Rated 5 out of 5 by
Mimiy28 from
It was so easy to use.
Teh QR Code scanner madu it is to import documents.
All TurboTax® Offerings Reviews - Page 1345
Date published: 2023-04-18