TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 2 out of 5 by
FreeTaxIsBetter from
TurboTax is overpriced
Overpriced. I will be going back to freetaxusa next year. Good riddance.
Date published: 2023-04-18
Rated 2 out of 5 by
CEhlers from
System Glitch
Everything for the most part was fine with Turbo Tax, however I got stuck and the system wouldn't let me continue with my Self Employment Income. After speaking with a Customer Service Rep, she said another customer had the exact same issue and there was not resolution for the system glitch and required I delete and start over from the very beginning which I was not excited about. The problem was associated with importing in all my info from Quick Books. So the 2nd time around I didn't import any info over and it worked great, but I am paying for this service for a reason and you want it to work with Turbo Tax....hope they get this figured out by next year or this will be the last time I use the service.
Date published: 2023-04-18
Rated 2 out of 5 by
notagain2023 from
Overpriced
You are suddenly just as expensive as a basic tax accountant. I will not be using this program again.
Date published: 2023-04-18
Rated 5 out of 5 by
SB65 from
Very Helpful!
Great tool! Helps me get through this stressful, annual headache in record time!
Date published: 2023-04-18
Rated 5 out of 5 by
SSHARPE57 from
Super easy to use!
I have been using this service for 13 years now and wouldn't do it any other way. The site makes it easy to understand things and even easier to fill out forms as it is a step by step process. Will continue to use for another 13 years.
Date published: 2023-04-18
Rated 5 out of 5 by
Damanick from
TurboTax #1!
TurboTax is the best, It makes everything easier. The design of the web site is very well made and light hearted. It makes everything less stressful in a way.
Date published: 2023-04-18
Rated 5 out of 5 by
MegGrg from
You made it as painless as possible
Taxes are confusing to me. I feel like it's not as straight-forward as I want it to be. I feel like there's a way to do it where I'd get more money back if I knew some tricks. How do I learn these secrets? Could you get a celebrity or someone really entertaining to teach a master class I could watch and learn this stuff? A comedian? Tina Fey? What's she up to? But I like the little encouragements along the way.
Date published: 2023-04-18
Rated 5 out of 5 by
Michael714 from
Turbo Tax was very simple, quick and informative!
I've relied on Turbo Tax for the past 7 years and love it. Its walkthrough steps helped me very much and quick too! I'll keep using Turbo Tax for many returns in the future.
Date published: 2023-04-18
Rated 5 out of 5 by
Kat251210 from
Outstanding software
Make this complex process way easier. Absolutely love it!
Date published: 2023-04-18
Rated 1 out of 5 by
kegr from
outstanding resource
Easy to use and understand. By far best software Ive used.
All TurboTax® Offerings Reviews - Page 1323
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
FreeTaxIsBetter from
TurboTax is overpriced
Overpriced. I will be going back to freetaxusa next year. Good riddance.
Date published: 2023-04-18
Rated 2 out of 5 by
CEhlers from
System Glitch
Everything for the most part was fine with Turbo Tax, however I got stuck and the system wouldn't let me continue with my Self Employment Income. After speaking with a Customer Service Rep, she said another customer had the exact same issue and there was not resolution for the system glitch and required I delete and start over from the very beginning which I was not excited about. The problem was associated with importing in all my info from Quick Books. So the 2nd time around I didn't import any info over and it worked great, but I am paying for this service for a reason and you want it to work with Turbo Tax....hope they get this figured out by next year or this will be the last time I use the service.
Date published: 2023-04-18
Rated 2 out of 5 by
notagain2023 from
Overpriced
You are suddenly just as expensive as a basic tax accountant. I will not be using this program again.
Date published: 2023-04-18
Rated 5 out of 5 by
SB65 from
Very Helpful!
Great tool! Helps me get through this stressful, annual headache in record time!
Date published: 2023-04-18
Rated 5 out of 5 by
SSHARPE57 from
Super easy to use!
I have been using this service for 13 years now and wouldn't do it any other way. The site makes it easy to understand things and even easier to fill out forms as it is a step by step process. Will continue to use for another 13 years.
Date published: 2023-04-18
Rated 5 out of 5 by
Damanick from
TurboTax #1!
TurboTax is the best, It makes everything easier. The design of the web site is very well made and light hearted. It makes everything less stressful in a way.
Date published: 2023-04-18
Rated 5 out of 5 by
MegGrg from
You made it as painless as possible
Taxes are confusing to me. I feel like it's not as straight-forward as I want it to be. I feel like there's a way to do it where I'd get more money back if I knew some tricks. How do I learn these secrets? Could you get a celebrity or someone really entertaining to teach a master class I could watch and learn this stuff? A comedian? Tina Fey? What's she up to? But I like the little encouragements along the way.
Date published: 2023-04-18
Rated 5 out of 5 by
Michael714 from
Turbo Tax was very simple, quick and informative!
I've relied on Turbo Tax for the past 7 years and love it. Its walkthrough steps helped me very much and quick too! I'll keep using Turbo Tax for many returns in the future.
Date published: 2023-04-18
Rated 5 out of 5 by
Kat251210 from
Outstanding software
Make this complex process way easier. Absolutely love it!
Date published: 2023-04-18
Rated 1 out of 5 by
kegr from
outstanding resource
Easy to use and understand. By far best software Ive used.
All TurboTax® Offerings Reviews - Page 1323
Date published: 2023-04-18