TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Pretty Smooth as always, Turbo Tax was user friendly. I needed assistance, two calls, Romona and Albert were very friendly and helpful. couldn't have finished this without their help!
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is easy and affordable! Turbo Tax is so well organized and informative. I had someone do my taxes for years and paid about $300. Now I buy Turbo Tax at Costco when they have a special in early January and its costs me about $39 For Deluxe Federal and State. And my returns are accurate and complete. I have been doing this for over 6 years now and have had no issues. They walk you through everything and there are detailed explanations available at every entry.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax Review Assists but still pushes other products, even though electronically signed they wouldn't...
Date published: 2022-04-16
Rated 1 out of 5 by from Charged me $108 to file a return I didn't have anyone help me with my return. I selected the basic filing option. They told me I would be charged $59 because I received unemployment. I thought, that's steep, but ok ig. When I entered my credit card info and clicked to pay, there was a previously undisclosed charge for filing state taxes. So my total jumped up from $59 to $108 without any warning before it was already charged. I won't be using Turbotax next year.
Date published: 2022-04-16
Rated 4 out of 5 by from It has a problem in the W2-G section. The W2-G section has a problem, it appears to continually try to save after each entry or it can not handle all the input. I am a gambler and I talked to support and everything they suggested I had already done. By the time I had entered approx 8 W2-G it slowed down to about 10 seconds for every input and it took me hours to enter all my W2-G's. There is a real problem in this area.
Date published: 2022-04-16
Rated 5 out of 5 by from I Recommend TurboTax To All My Family and Friends The user friendly application is very nice! I was able to have any questions answered and it was right there on the screen which means I didn't have to wait for someone and get delayed. Thank you very much!
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo tax is helpful It would be nice to talk to a person when taxes get more complicated
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is awesome user friendly. I got the most refund I ever get. Highly recommended
Date published: 2022-04-16
Rated 5 out of 5 by from Great tool only had one question and was answered fast and to the point.
Date published: 2022-04-16
Rated 5 out of 5 by from Yay, Turbo Tax does it again! Easy to use, help articles were useful and informative, never felt over my head
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1323
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Pretty Smooth as always, Turbo Tax was user friendly. I needed assistance, two calls, Romona and Albert were very friendly and helpful. couldn't have finished this without their help!
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is easy and affordable! Turbo Tax is so well organized and informative. I had someone do my taxes for years and paid about $300. Now I buy Turbo Tax at Costco when they have a special in early January and its costs me about $39 For Deluxe Federal and State. And my returns are accurate and complete. I have been doing this for over 6 years now and have had no issues. They walk you through everything and there are detailed explanations available at every entry.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax Review Assists but still pushes other products, even though electronically signed they wouldn't...
Date published: 2022-04-16
Rated 1 out of 5 by from Charged me $108 to file a return I didn't have anyone help me with my return. I selected the basic filing option. They told me I would be charged $59 because I received unemployment. I thought, that's steep, but ok ig. When I entered my credit card info and clicked to pay, there was a previously undisclosed charge for filing state taxes. So my total jumped up from $59 to $108 without any warning before it was already charged. I won't be using Turbotax next year.
Date published: 2022-04-16
Rated 4 out of 5 by from It has a problem in the W2-G section. The W2-G section has a problem, it appears to continually try to save after each entry or it can not handle all the input. I am a gambler and I talked to support and everything they suggested I had already done. By the time I had entered approx 8 W2-G it slowed down to about 10 seconds for every input and it took me hours to enter all my W2-G's. There is a real problem in this area.
Date published: 2022-04-16
Rated 5 out of 5 by from I Recommend TurboTax To All My Family and Friends The user friendly application is very nice! I was able to have any questions answered and it was right there on the screen which means I didn't have to wait for someone and get delayed. Thank you very much!
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo tax is helpful It would be nice to talk to a person when taxes get more complicated
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is awesome user friendly. I got the most refund I ever get. Highly recommended
Date published: 2022-04-16
Rated 5 out of 5 by from Great tool only had one question and was answered fast and to the point.
Date published: 2022-04-16
Rated 5 out of 5 by from Yay, Turbo Tax does it again! Easy to use, help articles were useful and informative, never felt over my head
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1323