TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 1 out of 5 by from No way to cancel added services!! Out $100!!! I thought I might need the added $90 service for stocks. So I added it. But I didn’t. There’s NO WAY to cancel that service so now I’m out $100 (they charge tax too!!) for something I didn’t need or use. There’s NO WAY TO CANCEL IT. Once you get to a certain point they won’t let you start over even if you haven’t filed yet!! Stole $100 for NOTHING. DO NOT CLICK UPGRADE.
Date published: 2022-04-17
Rated 1 out of 5 by from SUCKS YOU WIPED MY 2020 TAX RETURN/ EXT WHEN I CAME BACK AND HAD TO PAY 80 TO D/L SOFTWARE AND START ALL OVER.... AND YOU WILL NOT GIVE MY MY AGI FROM THE YR BEFORE CAUSE I WOULD HAVE TO START 2020 TAXES ALL OVER AGAIN ONLINE AND NOW RE-ENTER ALL THE INFO (WHICH WONT AN OPTION BEFORE) B4 YOU MIGHT LET ME SEE MY PRIOR YR FORMS??????????????????? AFTER THIS I AM NO LONGER YOUR CUSTOMER!
Date published: 2022-04-17
Rated 4 out of 5 by from Quick and easy. The tax prep is very intuitive and thorough. Once the taxes are done, the actual filing sees to take longer .
Date published: 2022-04-17
Rated 5 out of 5 by from Love Turbo Tax I have been using Turbo Tax for the last 8 years and it gets easier every time. Turbo Tax has made it easy for me to file my taxes and keeps accurate records.
Date published: 2022-04-17
Rated 2 out of 5 by from Never free, always cost added on Turbo tax hasn't been "free" since I was working a part-time job in high school. I had no special documents, HSA, anything and it still cost to file for federal. And it seems counterintuitive to charge tax for filing taxes.. at this point I'd rather hire a real person to file for me so I can at least get 1:1 attention and advice.
Date published: 2022-04-17
Rated 5 out of 5 by from super easy to use & Makes taxes less stressful Always the best product to use for simple taxes, quick, easy, worry free
Date published: 2022-04-17
Rated 3 out of 5 by from $40 filling fee!!! plus $24, on a free file tax pr I have been using Turbotax for 10 years, always been pleased with it, but this year, they charge me a "registration fee" of $40 plus a $25 filing fee. I will not use this program next year
Date published: 2022-04-17
Rated 3 out of 5 by from Apps OK Apps Ok.. needs to be smoother, like the desktop version. Loading was slower and entering crypto was a pain. It did transfer documents decent enough.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax makes it easy to file Simple and easy very organized. All the information is on each page to help you through filing your taxes.
Date published: 2022-04-17
Rated 5 out of 5 by from FAST AND EASY SAT down last minute and it took less than 2 hours. Easy, complete, secure.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1229
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from No way to cancel added services!! Out $100!!! I thought I might need the added $90 service for stocks. So I added it. But I didn’t. There’s NO WAY to cancel that service so now I’m out $100 (they charge tax too!!) for something I didn’t need or use. There’s NO WAY TO CANCEL IT. Once you get to a certain point they won’t let you start over even if you haven’t filed yet!! Stole $100 for NOTHING. DO NOT CLICK UPGRADE.
Date published: 2022-04-17
Rated 1 out of 5 by from SUCKS YOU WIPED MY 2020 TAX RETURN/ EXT WHEN I CAME BACK AND HAD TO PAY 80 TO D/L SOFTWARE AND START ALL OVER.... AND YOU WILL NOT GIVE MY MY AGI FROM THE YR BEFORE CAUSE I WOULD HAVE TO START 2020 TAXES ALL OVER AGAIN ONLINE AND NOW RE-ENTER ALL THE INFO (WHICH WONT AN OPTION BEFORE) B4 YOU MIGHT LET ME SEE MY PRIOR YR FORMS??????????????????? AFTER THIS I AM NO LONGER YOUR CUSTOMER!
Date published: 2022-04-17
Rated 4 out of 5 by from Quick and easy. The tax prep is very intuitive and thorough. Once the taxes are done, the actual filing sees to take longer .
Date published: 2022-04-17
Rated 5 out of 5 by from Love Turbo Tax I have been using Turbo Tax for the last 8 years and it gets easier every time. Turbo Tax has made it easy for me to file my taxes and keeps accurate records.
Date published: 2022-04-17
Rated 2 out of 5 by from Never free, always cost added on Turbo tax hasn't been "free" since I was working a part-time job in high school. I had no special documents, HSA, anything and it still cost to file for federal. And it seems counterintuitive to charge tax for filing taxes.. at this point I'd rather hire a real person to file for me so I can at least get 1:1 attention and advice.
Date published: 2022-04-17
Rated 5 out of 5 by from super easy to use & Makes taxes less stressful Always the best product to use for simple taxes, quick, easy, worry free
Date published: 2022-04-17
Rated 3 out of 5 by from $40 filling fee!!! plus $24, on a free file tax pr I have been using Turbotax for 10 years, always been pleased with it, but this year, they charge me a "registration fee" of $40 plus a $25 filing fee. I will not use this program next year
Date published: 2022-04-17
Rated 3 out of 5 by from Apps OK Apps Ok.. needs to be smoother, like the desktop version. Loading was slower and entering crypto was a pain. It did transfer documents decent enough.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax makes it easy to file Simple and easy very organized. All the information is on each page to help you through filing your taxes.
Date published: 2022-04-17
Rated 5 out of 5 by from FAST AND EASY SAT down last minute and it took less than 2 hours. Easy, complete, secure.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1229