TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from Easy Like Sunday Morning Turbo Tax makes it easy to sit and get the daunting task of taxes complete even for someone who doesn't understand half of what they're looking at on the page
Date published: 2022-04-17
Rated 4 out of 5 by from simple trouble understanding terms and the required signature thing that said you dont have to sign but would not allow you to go any farther if you didnt
Date published: 2022-04-17
Rated 5 out of 5 by from Great experience with TurboTax I am happy to use TurboTax software I am using it since few years for my Firm. Highly Recommended
Date published: 2022-04-17
Rated 5 out of 5 by from This WAS EASY!!! I found turbotax to be way more helpful than other services. this was a quick and easy experience- I'll be back next year!
Date published: 2022-04-17
Rated 2 out of 5 by from Oh....my........ It was long and grueling and then there were the added requests to add on additional reports/services.... I plan to find someone local to prepare my taxes next year!
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax is good 1) I can't open the link in your email. I had to find a saved URL in Safari. 2) In couple of points, when I had to click a selection button, I just did not see any button displayed on screen. Last year similar problem happened to me, but when I changed computer to an older iMax, it was OK (showing button). I am using MacBook 2014 model.
Date published: 2022-04-17
Rated 5 out of 5 by from This is an excellent product Made it easier than I thought it would be. Thank you
Date published: 2022-04-17
Rated 1 out of 5 by from Turbo Tax Sucks!!! This was suppose to be free until you get in there, then you choose a column for free which does'nt cover them filing for free, or be able to to talk with someone & when you do ask a question, the answer is of no help,. Then when you answer one of their questions regarding your information, it keeps asking you to enter the information again & this also happens when you're trying to complete & submit the return to e-file your returns. I had to enter my drivers license & other information on my license 3 times. It continuously asked the same questions over & over, This has been the most frustrating experience!!! I also wasn't given the option to file the 1040-SR like I filed last yr, it would not accept it when I pressed it & was forced to file single instead which I feel hurt me in the end as I wasn't able to enter rent etc as expenses. I don't think I will use this forum again & I've been using them for many years.
Date published: 2022-04-17
Rated 4 out of 5 by from PRICE CHECK! I WAS CHARGED $15 MORE FOR TURBOTAX OTHER THAN LIFE MART AND ROBINHOOD ACCOUNTS SAID THAT I WOULD BE CHARGED - $74!
Date published: 2022-04-17
Rated 1 out of 5 by from I will never use TurboTax again I have used TurboTax for the last 5 years. I will never use this service again. This past year I converted my primary residence into a rental. Due to this new experience for me I upgraded to live support where they pushed me to the option where a turbo tax exert does the taxes for me. I was bounced between 3 different "tax experts" before being told I was being downgraded back to live support and was on my own to file before the deadline. Thanks for nothing.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1183
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Like Sunday Morning Turbo Tax makes it easy to sit and get the daunting task of taxes complete even for someone who doesn't understand half of what they're looking at on the page
Date published: 2022-04-17
Rated 4 out of 5 by from simple trouble understanding terms and the required signature thing that said you dont have to sign but would not allow you to go any farther if you didnt
Date published: 2022-04-17
Rated 5 out of 5 by from Great experience with TurboTax I am happy to use TurboTax software I am using it since few years for my Firm. Highly Recommended
Date published: 2022-04-17
Rated 5 out of 5 by from This WAS EASY!!! I found turbotax to be way more helpful than other services. this was a quick and easy experience- I'll be back next year!
Date published: 2022-04-17
Rated 2 out of 5 by from Oh....my........ It was long and grueling and then there were the added requests to add on additional reports/services.... I plan to find someone local to prepare my taxes next year!
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax is good 1) I can't open the link in your email. I had to find a saved URL in Safari. 2) In couple of points, when I had to click a selection button, I just did not see any button displayed on screen. Last year similar problem happened to me, but when I changed computer to an older iMax, it was OK (showing button). I am using MacBook 2014 model.
Date published: 2022-04-17
Rated 5 out of 5 by from This is an excellent product Made it easier than I thought it would be. Thank you
Date published: 2022-04-17
Rated 1 out of 5 by from Turbo Tax Sucks!!! This was suppose to be free until you get in there, then you choose a column for free which does'nt cover them filing for free, or be able to to talk with someone & when you do ask a question, the answer is of no help,. Then when you answer one of their questions regarding your information, it keeps asking you to enter the information again & this also happens when you're trying to complete & submit the return to e-file your returns. I had to enter my drivers license & other information on my license 3 times. It continuously asked the same questions over & over, This has been the most frustrating experience!!! I also wasn't given the option to file the 1040-SR like I filed last yr, it would not accept it when I pressed it & was forced to file single instead which I feel hurt me in the end as I wasn't able to enter rent etc as expenses. I don't think I will use this forum again & I've been using them for many years.
Date published: 2022-04-17
Rated 4 out of 5 by from PRICE CHECK! I WAS CHARGED $15 MORE FOR TURBOTAX OTHER THAN LIFE MART AND ROBINHOOD ACCOUNTS SAID THAT I WOULD BE CHARGED - $74!
Date published: 2022-04-17
Rated 1 out of 5 by from I will never use TurboTax again I have used TurboTax for the last 5 years. I will never use this service again. This past year I converted my primary residence into a rental. Due to this new experience for me I upgraded to live support where they pushed me to the option where a turbo tax exert does the taxes for me. I was bounced between 3 different "tax experts" before being told I was being downgraded back to live support and was on my own to file before the deadline. Thanks for nothing.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1183