TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Excellent assistance ! I had a lot of help from John & Horace. They made filing my taxes so easy, simple, fast & fun. I will 100% file my taxes with turbo tax again.
Date published: 2023-09-11
Rated 5 out of 5 by from its awesome Works great, but your review requests are annoying
Date published: 2023-09-11
Rated 1 out of 5 by from Turbotax USED to be awesome, now it's just $$$ I've used Turbotax for years. Now you just push more and more upgrades and keep raising the prices of your services, often "forcing" someone to upgrade where there is no reason for an upgrade. Trying to change back to a lesser service involves re-doing your entire taxes. I feel that this practice is deceitful and many people pay the extra even thought their returns don't justify the cost. I believe Turbotax is now just another example of greedflation and I hope the government DOES follow through with an alternative free tax site.
Date published: 2023-09-11
Rated 2 out of 5 by from Slow Very slow kept watching circles go round and round forever.
Date published: 2023-09-11
Rated 5 out of 5 by from Received a Proposed Changes from the IRS Finding my error on the originally filed return was easy and so was amending my return. I was able to E-File the return and make the payment directly. I will owe interest and/or penalties, but I will await notification from the IRS.
Date published: 2023-09-11
Rated 1 out of 5 by from TurboTax sucks and explains nothing TurboTax claims it works you through the process but it explains nothing and doesn't tell you what anything means and tries to force you to upgrade to higher paid options for no reason. I hate it more than just about anything else and wish we could do away with such worthless, usesless, horrible programs.
Date published: 2023-09-11
Rated 4 out of 5 by from its pretty cool its fine, 1 way to file your taxes quickly like many other sites
Date published: 2023-09-11
Rated 5 out of 5 by from Get it Done with Turbo Tax ! I like the overall vibe when using turbo tax. I also like the personal support staff when I get stuck.
Date published: 2023-09-11
Rated 5 out of 5 by from The kind employees on Turbo tax is why I return. Everyone who was assigned to help me, were very kind, helpful, patient, and more than willing to help in any way possible.
Date published: 2023-09-11
Rated 5 out of 5 by from Good work I like how fast you you get stuff done I There ok I thing thay can work on how fast the money come back to there customers but other then that I like them not sure if I'll be back next year tho.
Date published: 2023-09-11
All TurboTax® Offerings Reviews - Page 111
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent assistance ! I had a lot of help from John & Horace. They made filing my taxes so easy, simple, fast & fun. I will 100% file my taxes with turbo tax again.
Date published: 2023-09-11
Rated 5 out of 5 by from its awesome Works great, but your review requests are annoying
Date published: 2023-09-11
Rated 1 out of 5 by from Turbotax USED to be awesome, now it's just $$$ I've used Turbotax for years. Now you just push more and more upgrades and keep raising the prices of your services, often "forcing" someone to upgrade where there is no reason for an upgrade. Trying to change back to a lesser service involves re-doing your entire taxes. I feel that this practice is deceitful and many people pay the extra even thought their returns don't justify the cost. I believe Turbotax is now just another example of greedflation and I hope the government DOES follow through with an alternative free tax site.
Date published: 2023-09-11
Rated 2 out of 5 by from Slow Very slow kept watching circles go round and round forever.
Date published: 2023-09-11
Rated 5 out of 5 by from Received a Proposed Changes from the IRS Finding my error on the originally filed return was easy and so was amending my return. I was able to E-File the return and make the payment directly. I will owe interest and/or penalties, but I will await notification from the IRS.
Date published: 2023-09-11
Rated 1 out of 5 by from TurboTax sucks and explains nothing TurboTax claims it works you through the process but it explains nothing and doesn't tell you what anything means and tries to force you to upgrade to higher paid options for no reason. I hate it more than just about anything else and wish we could do away with such worthless, usesless, horrible programs.
Date published: 2023-09-11
Rated 4 out of 5 by from its pretty cool its fine, 1 way to file your taxes quickly like many other sites
Date published: 2023-09-11
Rated 5 out of 5 by from Get it Done with Turbo Tax ! I like the overall vibe when using turbo tax. I also like the personal support staff when I get stuck.
Date published: 2023-09-11
Rated 5 out of 5 by from The kind employees on Turbo tax is why I return. Everyone who was assigned to help me, were very kind, helpful, patient, and more than willing to help in any way possible.
Date published: 2023-09-11
Rated 5 out of 5 by from Good work I like how fast you you get stuff done I There ok I thing thay can work on how fast the money come back to there customers but other then that I like them not sure if I'll be back next year tho.
Date published: 2023-09-11
All TurboTax® Offerings Reviews - Page 111