TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
pdmays from
Turbo Tax is expensive
It is expensive for doing the taxes yourself. I like the live interaction but it could be flawed due to the chat may be interpreted wrong and they give you the wrong answer. But overall its OK for simple returns.
Date published: 2023-05-04
Rated 5 out of 5 by
Good012348237 from
Good
Good …………………………………………………………………………………………………………………..
Date published: 2023-05-04
Rated 1 out of 5 by
impersonal experience from
Seems to be getting worse, Taxes Rejected Twice!
I have used Turbo Tax to fil for the last several years and it seems like this year was the worst. I recognize that the company is attempting to streamline the process and that the government is ultimately responsible for the policy changes, however there is lil guidance for these requirement changes.
Date published: 2023-05-04
Rated 3 out of 5 by
null from
Fast but
It's fast if you want to do your taxes yourself but it's expensive so what's the point in getting a tax refund if they're going to take it.
Date published: 2023-05-04
Rated 4 out of 5 by
PvG14 from
Great Tool, A Few Small Suggestions
Overall really appreciate the design! Love the animations and the indicators of where I'm at / how much more I have to do. When notified to fix things at the end it would be awesome to hyperlink back to the page I can edit. I also kept being told I had successfully filed my returns when ... I hadn't. Last minor side thought - I think the animation uses 117k as the example of an AGI, just thinking that most people using TurboTax probably make less than that? I don't know, I was just guessing that six figure earners might often pay someone to their taxes and if that's true maybe bump the example number down so our tiny egos feel a little better about how much we make. Hahaha. Thanks again, really wonderful tool!
Date published: 2023-05-04
Rated 5 out of 5 by
HiPoodle from
Kathy was great
I liked working with Kathy and could tell she cared about doing a good job!
Date published: 2023-05-04
Rated 5 out of 5 by
Morales9586 from
TurboTax Is Cool
I been doing my taxes for 3 years with turbotax and im amaze how easy and reliable it is with them.
Date published: 2023-05-04
Rated 4 out of 5 by
Valerie1969 from
I like Turbo Tax
I have been using Turbo Tax for several years now .and I really like the fact that it is very easy to use.
Date published: 2023-05-04
Rated 2 out of 5 by
Lidnaa from
$69 for WHAT?
i elected to pay $69 for added assistance in case i needed it. turns out, I needed it! now it seems i have to pay $219. what was $69 for?
Date published: 2023-05-04
Rated 5 out of 5 by
lcerutti from
Awesome!
Very friendly, patient and helpful. Thanks! will use again.
All TurboTax® Offerings Reviews - Page 111
Date published: 2023-05-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
pdmays from
Turbo Tax is expensive
It is expensive for doing the taxes yourself. I like the live interaction but it could be flawed due to the chat may be interpreted wrong and they give you the wrong answer. But overall its OK for simple returns.
Date published: 2023-05-04
Rated 5 out of 5 by
Good012348237 from
Good
Good …………………………………………………………………………………………………………………..
Date published: 2023-05-04
Rated 1 out of 5 by
impersonal experience from
Seems to be getting worse, Taxes Rejected Twice!
I have used Turbo Tax to fil for the last several years and it seems like this year was the worst. I recognize that the company is attempting to streamline the process and that the government is ultimately responsible for the policy changes, however there is lil guidance for these requirement changes.
Date published: 2023-05-04
Rated 3 out of 5 by
null from
Fast but
It's fast if you want to do your taxes yourself but it's expensive so what's the point in getting a tax refund if they're going to take it.
Date published: 2023-05-04
Rated 4 out of 5 by
PvG14 from
Great Tool, A Few Small Suggestions
Overall really appreciate the design! Love the animations and the indicators of where I'm at / how much more I have to do. When notified to fix things at the end it would be awesome to hyperlink back to the page I can edit. I also kept being told I had successfully filed my returns when ... I hadn't. Last minor side thought - I think the animation uses 117k as the example of an AGI, just thinking that most people using TurboTax probably make less than that? I don't know, I was just guessing that six figure earners might often pay someone to their taxes and if that's true maybe bump the example number down so our tiny egos feel a little better about how much we make. Hahaha. Thanks again, really wonderful tool!
Date published: 2023-05-04
Rated 5 out of 5 by
HiPoodle from
Kathy was great
I liked working with Kathy and could tell she cared about doing a good job!
Date published: 2023-05-04
Rated 5 out of 5 by
Morales9586 from
TurboTax Is Cool
I been doing my taxes for 3 years with turbotax and im amaze how easy and reliable it is with them.
Date published: 2023-05-04
Rated 4 out of 5 by
Valerie1969 from
I like Turbo Tax
I have been using Turbo Tax for several years now .and I really like the fact that it is very easy to use.
Date published: 2023-05-04
Rated 2 out of 5 by
Lidnaa from
$69 for WHAT?
i elected to pay $69 for added assistance in case i needed it. turns out, I needed it! now it seems i have to pay $219. what was $69 for?
Date published: 2023-05-04
Rated 5 out of 5 by
lcerutti from
Awesome!
Very friendly, patient and helpful. Thanks! will use again.
All TurboTax® Offerings Reviews - Page 111
Date published: 2023-05-04