TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 2 out of 5 by
Vicky2713 from
Too much advertisement
They collected all fees and then I wasn’t finished with personal stuff they wanted and had to be directed to irs website to get what they requested. Or I would have to request an extension or refund till I collected what they need. Next year I may not use this service.
Date published: 2023-04-18
Rated 5 out of 5 by
Kel195 from
Used Turbo Tax for many years
Great experience. I do miss the audit check though.
Date published: 2023-04-18
Rated 5 out of 5 by
FLORIDA MEMAW from
QUICK AND EASY
TURBO TAX TOOK THE STRESS OUT OF FILING. QUICK AND EASY, LESS THAN AN HOUR.
Date published: 2023-04-18
Rated 1 out of 5 by
MissLady7896523 from
To EXPENSIVE
I have a very easy return not worth $156, i wont be using turbo tax ever again.
Date published: 2023-04-18
Rated 3 out of 5 by
miajevley from
Turbotax is great but the picture function is not
I had a quick time inputting my information with the photo option, but one line was inputted incorrectly and had my federal tax over 20k! I had to call support to figure out the issue, but the woman I spoke with was amazing and extremely helpful.
Date published: 2023-04-18
Rated 4 out of 5 by
Harris62 from
Turbotax is easy but fees are too high
I have used TurboTax for many years and always got to file free being my husband was military. Since he retired, we lost that option. Why?? We hate that you select a filing plan for us that we can't change. It is easy and convenient but we have gotten less and less back each year.
Date published: 2023-04-18
Rated 1 out of 5 by
kkerst from
Always over charges
Every year I am over charged... called this year and told them what the original price I was told was and they gave me a service code for 30% off... didn't even come close to the price it was supposed to be. Didn't turbo tax already get a lawsuit for this??? Plus, I never saw my refund from that either. This is the absolute last year I will be using this service.
Date published: 2023-04-18
Rated 5 out of 5 by
Christy439i8uu8 from
Turbo Tax Rocks!
It was spectacular.i love the tax of turbo. I will definitely co E back
Date published: 2023-04-18
Rated 5 out of 5 by
Kym2023 from
Turbo Tax is awesome
Very easy to navigate through and understand each step
Date published: 2023-04-18
Rated 2 out of 5 by
1234jj from
turbotax issues
Tax return rejected and no help to fix it. Help is very unhelpful. Will not use turbo tax again
All TurboTax® Offerings Reviews - Page 1047
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Vicky2713 from
Too much advertisement
They collected all fees and then I wasn’t finished with personal stuff they wanted and had to be directed to irs website to get what they requested. Or I would have to request an extension or refund till I collected what they need. Next year I may not use this service.
Date published: 2023-04-18
Rated 5 out of 5 by
Kel195 from
Used Turbo Tax for many years
Great experience. I do miss the audit check though.
Date published: 2023-04-18
Rated 5 out of 5 by
FLORIDA MEMAW from
QUICK AND EASY
TURBO TAX TOOK THE STRESS OUT OF FILING. QUICK AND EASY, LESS THAN AN HOUR.
Date published: 2023-04-18
Rated 1 out of 5 by
MissLady7896523 from
To EXPENSIVE
I have a very easy return not worth $156, i wont be using turbo tax ever again.
Date published: 2023-04-18
Rated 3 out of 5 by
miajevley from
Turbotax is great but the picture function is not
I had a quick time inputting my information with the photo option, but one line was inputted incorrectly and had my federal tax over 20k! I had to call support to figure out the issue, but the woman I spoke with was amazing and extremely helpful.
Date published: 2023-04-18
Rated 4 out of 5 by
Harris62 from
Turbotax is easy but fees are too high
I have used TurboTax for many years and always got to file free being my husband was military. Since he retired, we lost that option. Why?? We hate that you select a filing plan for us that we can't change. It is easy and convenient but we have gotten less and less back each year.
Date published: 2023-04-18
Rated 1 out of 5 by
kkerst from
Always over charges
Every year I am over charged... called this year and told them what the original price I was told was and they gave me a service code for 30% off... didn't even come close to the price it was supposed to be. Didn't turbo tax already get a lawsuit for this??? Plus, I never saw my refund from that either. This is the absolute last year I will be using this service.
Date published: 2023-04-18
Rated 5 out of 5 by
Christy439i8uu8 from
Turbo Tax Rocks!
It was spectacular.i love the tax of turbo. I will definitely co E back
Date published: 2023-04-18
Rated 5 out of 5 by
Kym2023 from
Turbo Tax is awesome
Very easy to navigate through and understand each step
Date published: 2023-04-18
Rated 2 out of 5 by
1234jj from
turbotax issues
Tax return rejected and no help to fix it. Help is very unhelpful. Will not use turbo tax again
All TurboTax® Offerings Reviews - Page 1047
Date published: 2023-04-18