TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from Like a sore peter...you can't beat it. Awesome, possum! Takes out the work and worry and only leaves relaxation and relief.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax is complete I never understand why, if I am supposed to get one state return free, you ALWAYS charge me $25. That has NEVER been explained and I've used this product for over 10 years.
Date published: 2022-04-18
Rated 5 out of 5 by from easy to use I love how the tax experts know what they are talking about right away
Date published: 2022-04-18
Rated 5 out of 5 by from Great Turbo Tax Was very easy and quick. Had no issue. Addressed all situations related to me
Date published: 2022-04-18
Rated 5 out of 5 by from Nice. Great help completing taxes and getting biggest deductions possible.
Date published: 2022-04-18
Rated 2 out of 5 by from User friendly but way overpriced We have used Turbo Tax online for years and tend to come back to it for ease of use and already on file information, however, that might change for next year. This year we completed our taxes very early like in February or early March but did not actually file as we were not receiving a large refund. The cost to file at that time was around $69 or $79 for both Federal and State. When I completed the actual payment and e-file on 4/17 the price was $108. I made absolutely no changes to the information only entering payment information and confirming deposit information. I see no justification for the difference in price other than date filed. This is beyond ridiculous. I will be looking at other services for next year as Turbo Tax continues to increase prices and take advantage of those using this service.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy way to file your taxes I wish that you would also offer (or work with the State of Michigan) to have a free e-filing
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome Experience Smooth, simple and quick processing. It has appropriate languages and step by step instructions.
Date published: 2022-04-18
Rated 4 out of 5 by from Federal Good; Alabama Lacking No real issues with my federal return, but the info provided to complete an Alabama return is very minimal. I had to search the internet for additional information on several items.
Date published: 2022-04-18
Rated 1 out of 5 by from so done Was not as user friendly as previous years. Had a glitch in the system that generated a form and error about "abode". The only way to move beyond it was to put a zero in the field. Also, it did not populate the M1PR like previous years. I had to fill out the whole form myself. This is not a big deal but, it took me forever to find out I did nothing wrong and its another glitch in the system. I'm so done with turbo tax
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1020
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Like a sore peter...you can't beat it. Awesome, possum! Takes out the work and worry and only leaves relaxation and relief.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax is complete I never understand why, if I am supposed to get one state return free, you ALWAYS charge me $25. That has NEVER been explained and I've used this product for over 10 years.
Date published: 2022-04-18
Rated 5 out of 5 by from easy to use I love how the tax experts know what they are talking about right away
Date published: 2022-04-18
Rated 5 out of 5 by from Great Turbo Tax Was very easy and quick. Had no issue. Addressed all situations related to me
Date published: 2022-04-18
Rated 5 out of 5 by from Nice. Great help completing taxes and getting biggest deductions possible.
Date published: 2022-04-18
Rated 2 out of 5 by from User friendly but way overpriced We have used Turbo Tax online for years and tend to come back to it for ease of use and already on file information, however, that might change for next year. This year we completed our taxes very early like in February or early March but did not actually file as we were not receiving a large refund. The cost to file at that time was around $69 or $79 for both Federal and State. When I completed the actual payment and e-file on 4/17 the price was $108. I made absolutely no changes to the information only entering payment information and confirming deposit information. I see no justification for the difference in price other than date filed. This is beyond ridiculous. I will be looking at other services for next year as Turbo Tax continues to increase prices and take advantage of those using this service.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy way to file your taxes I wish that you would also offer (or work with the State of Michigan) to have a free e-filing
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome Experience Smooth, simple and quick processing. It has appropriate languages and step by step instructions.
Date published: 2022-04-18
Rated 4 out of 5 by from Federal Good; Alabama Lacking No real issues with my federal return, but the info provided to complete an Alabama return is very minimal. I had to search the internet for additional information on several items.
Date published: 2022-04-18
Rated 1 out of 5 by from so done Was not as user friendly as previous years. Had a glitch in the system that generated a form and error about "abode". The only way to move beyond it was to put a zero in the field. Also, it did not populate the M1PR like previous years. I had to fill out the whole form myself. This is not a big deal but, it took me forever to find out I did nothing wrong and its another glitch in the system. I'm so done with turbo tax
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1020