TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
KylieM3649 from
Brianna from turbo tax is amazing
I was having trouble with my taxes and Brianna was a huge help, thank you!!
Date published: 2023-04-18
Rated 4 out of 5 by
KP Tax from
Very Useful as always
While the software is very useful it was less user friendly this year.
Date published: 2023-04-18
Rated 5 out of 5 by
sull62 from
TurboTax Customer Service
I requested a call, for help. Received a call back in less then 2 minutes from a very knowledgeable lady who was very patient and through.
Date published: 2023-04-18
Rated 2 out of 5 by
Honest7Revs from
Hidden charges for full tax returns
Not too happy with the fact that you have to pay to unlock your savings. Turbo Tax will prompt you with hey you can save this amount of money!!! BUT, only if you buy the next version of TurboTax. It found $50 in savings but wanted to charge me for the TurboTax upgrade that was more than $50? Filing as Self-Employed is the same, in order for me to write off any expenses, I had to buy the Self-Employed version of TurboTax, then $60 to file my State and $39 online processing fee??? A seemingly affordable option gets more and more expensive as you use the product, they took 35% of my total return in the end, with all the fees and upcharges.
Date published: 2023-04-18
Rated 5 out of 5 by
Keegan 1 from
TurboTax was great!
Very easy to navigate through site- i was expecting to be harder.
Date published: 2023-04-18
Rated 5 out of 5 by
Lechi from
Turbo Tax is Great!!!!
Turbo Tax was very easy to use and the website graphics were awesome. I feel very confident I will use Turbo Tax moving forward for all my tax needs.
Date published: 2023-04-18
Rated 5 out of 5 by
me pmm from
great
great always user friendly , very good that it prompts for additonal incormation
Date published: 2023-04-18
Rated 5 out of 5 by
SINGCCR from
Great Service
Easy and quick, would not want to use any other service
Date published: 2023-04-18
Rated 5 out of 5 by
Patmal from
Great software
So easy to use. Never lets me forget anything!!!!!
Date published: 2023-04-18
Rated 2 out of 5 by
Go SU from
TURBO TAX HAS GOTTEN INCREASINGLY MORE CONFUSING
TURBO TAX HAS GOTTEN INCREASINGLY MORE CONFUSING TO USE AND DIFFICULT TO NAVIGATE OVER THE PAST 2 YEARS. I WILL PROBABLY USE ANOTHER SOFTWARE NEXT YEAR.
All TurboTax® Offerings Reviews - Page 1009
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
KylieM3649 from
Brianna from turbo tax is amazing
I was having trouble with my taxes and Brianna was a huge help, thank you!!
Date published: 2023-04-18
Rated 4 out of 5 by
KP Tax from
Very Useful as always
While the software is very useful it was less user friendly this year.
Date published: 2023-04-18
Rated 5 out of 5 by
sull62 from
TurboTax Customer Service
I requested a call, for help. Received a call back in less then 2 minutes from a very knowledgeable lady who was very patient and through.
Date published: 2023-04-18
Rated 2 out of 5 by
Honest7Revs from
Hidden charges for full tax returns
Not too happy with the fact that you have to pay to unlock your savings. Turbo Tax will prompt you with hey you can save this amount of money!!! BUT, only if you buy the next version of TurboTax. It found $50 in savings but wanted to charge me for the TurboTax upgrade that was more than $50? Filing as Self-Employed is the same, in order for me to write off any expenses, I had to buy the Self-Employed version of TurboTax, then $60 to file my State and $39 online processing fee??? A seemingly affordable option gets more and more expensive as you use the product, they took 35% of my total return in the end, with all the fees and upcharges.
Date published: 2023-04-18
Rated 5 out of 5 by
Keegan 1 from
TurboTax was great!
Very easy to navigate through site- i was expecting to be harder.
Date published: 2023-04-18
Rated 5 out of 5 by
Lechi from
Turbo Tax is Great!!!!
Turbo Tax was very easy to use and the website graphics were awesome. I feel very confident I will use Turbo Tax moving forward for all my tax needs.
Date published: 2023-04-18
Rated 5 out of 5 by
me pmm from
great
great always user friendly , very good that it prompts for additonal incormation
Date published: 2023-04-18
Rated 5 out of 5 by
SINGCCR from
Great Service
Easy and quick, would not want to use any other service
Date published: 2023-04-18
Rated 5 out of 5 by
Patmal from
Great software
So easy to use. Never lets me forget anything!!!!!
Date published: 2023-04-18
Rated 2 out of 5 by
Go SU from
TURBO TAX HAS GOTTEN INCREASINGLY MORE CONFUSING
TURBO TAX HAS GOTTEN INCREASINGLY MORE CONFUSING TO USE AND DIFFICULT TO NAVIGATE OVER THE PAST 2 YEARS. I WILL PROBABLY USE ANOTHER SOFTWARE NEXT YEAR.
All TurboTax® Offerings Reviews - Page 1009
Date published: 2023-04-18