TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is Awsome Very good experience filing with Turbo tax. It guides me through every detail that made my tax filing very smooth. Definitely recommend. Excellent software for tax
Date published: 2021-03-15
Rated 5 out of 5 by from EASY!! and impresive I was worried about how much I would have to pay, where to go and the due date is coming up but I was able to do it very easy, they guide you, they text you and they call you how many time you need or have a question as simple it is.
Date published: 2021-03-15
Rated 5 out of 5 by from Awesome did not prepare with a live person . I purchased turbo tax for Business and followed the instructions.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax I needed additional help filing taxes. Customer service on the phone was able to answer my questions.
Date published: 2021-03-15
Rated 5 out of 5 by from EASY TO USE Painful to see what California is doing to the residents of California. What a way to collect our money and give it to those that don't contribute.
Date published: 2021-03-15
Rated 5 out of 5 by from Fast, accurate, efficient I've been using Turbotax for many years and alway impressed with the ease of use.
Date published: 2021-03-15
Rated 1 out of 5 by from After many years of use total failure When paying for a product you expect it to work. I was not able to e-file. I kept getting an error 2 - unable to transmit. I'm very tech aware and it took way too long working on it before I gave up. (no firewall, fully updated operating system, fully cleaned and updated browser) When clicking on the support link given by the error it went to and "unknown" page. Others are expressing the same problem on the internet, but no solutions worked for me. My only potential suspect is that I am running my version of windows on a virtualized machine. There are not software specs anywhere saying this won't work. It has also worked for the last 3 years. I wish there was a version for my Mac or a web-based version of the business version I need. Sorry, but I'm sooo frustrated.
Date published: 2021-03-15
Rated 5 out of 5 by from 2020 Business Taxes Were a Breeze The software has evolved over the years and without any help, it has become very easy to file taxes. It gets a little complicated and overwhelming if your transaction records are not in order but the use of QuickBooks or Excel (as long as transactions are categorized) is good enough. Also, make sure to keep your last 2 years of tax returns handy for reference. Great product.
Date published: 2021-03-15
Rated 5 out of 5 by from Easy peasy Easy to work with. Done in under 30 minutes. Will use next year.
Date published: 2021-03-15
Rated 5 out of 5 by from Super simple! This was my First time filing on my own and it was simple
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 7303
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awsome Very good experience filing with Turbo tax. It guides me through every detail that made my tax filing very smooth. Definitely recommend. Excellent software for tax
Date published: 2021-03-15
Rated 5 out of 5 by from EASY!! and impresive I was worried about how much I would have to pay, where to go and the due date is coming up but I was able to do it very easy, they guide you, they text you and they call you how many time you need or have a question as simple it is.
Date published: 2021-03-15
Rated 5 out of 5 by from Awesome did not prepare with a live person . I purchased turbo tax for Business and followed the instructions.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax I needed additional help filing taxes. Customer service on the phone was able to answer my questions.
Date published: 2021-03-15
Rated 5 out of 5 by from EASY TO USE Painful to see what California is doing to the residents of California. What a way to collect our money and give it to those that don't contribute.
Date published: 2021-03-15
Rated 5 out of 5 by from Fast, accurate, efficient I've been using Turbotax for many years and alway impressed with the ease of use.
Date published: 2021-03-15
Rated 1 out of 5 by from After many years of use total failure When paying for a product you expect it to work. I was not able to e-file. I kept getting an error 2 - unable to transmit. I'm very tech aware and it took way too long working on it before I gave up. (no firewall, fully updated operating system, fully cleaned and updated browser) When clicking on the support link given by the error it went to and "unknown" page. Others are expressing the same problem on the internet, but no solutions worked for me. My only potential suspect is that I am running my version of windows on a virtualized machine. There are not software specs anywhere saying this won't work. It has also worked for the last 3 years. I wish there was a version for my Mac or a web-based version of the business version I need. Sorry, but I'm sooo frustrated.
Date published: 2021-03-15
Rated 5 out of 5 by from 2020 Business Taxes Were a Breeze The software has evolved over the years and without any help, it has become very easy to file taxes. It gets a little complicated and overwhelming if your transaction records are not in order but the use of QuickBooks or Excel (as long as transactions are categorized) is good enough. Also, make sure to keep your last 2 years of tax returns handy for reference. Great product.
Date published: 2021-03-15
Rated 5 out of 5 by from Easy peasy Easy to work with. Done in under 30 minutes. Will use next year.
Date published: 2021-03-15
Rated 5 out of 5 by from Super simple! This was my First time filing on my own and it was simple
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 7303