TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from not as easy as in the past More complicated, especially in the capital gains section
Date published: 2022-04-01
Rated 1 out of 5 by from Will not be using turbo tax next year. Never allows automatic downloads. Have to enter each line individually. Bought program to efile state for free and at the end wanted to charge me $25.00. No thanks. Never use again
Date published: 2022-04-01
Rated 5 out of 5 by from Really Appreciate Turbo Tax! I am so grateful for Turbo Tax. It really makes filing easy and I've learned so much. Thank you!
Date published: 2022-04-01
Rated 4 out of 5 by from Let them Do it - For Real After having done my own taxes for years, complicated investments made me rethink doing it on my own. After a snag with some cost basis information, I threw in the towel. The assigned expert was fast, friendly, and yes, I could actually speak to them and know she was not a bot.
Date published: 2022-04-01
Rated 5 out of 5 by from Intuitive format It is very easy to file your taxes with Turbo tax. If you run into a problem, there is a quick response, too. Customer care is awesome!
Date published: 2022-04-01
Rated 4 out of 5 by from Overall great! Always use turbo tax. Only thing that could be easier year over year is being able to skip through the deduction checks easier if I already know I want the standard deduction.
Date published: 2022-04-01
Rated 5 out of 5 by from Amazing! It feels great to be able to do my taxes by myself. Love the info each field gives, love the UI, simplicity etc.
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax is Great! TurboTax is easy to use and helps to ensure you get a complete refund. I hate dropping my taxes off to someone...I learn so much during the process of filing that helps me track items the following year to improve my return.
Date published: 2022-04-01
Rated 5 out of 5 by from Awesome service! The live experience was awesome. I would not have completed the process without the help of the live expert.
Date published: 2022-04-01
Rated 5 out of 5 by from Love Turbo Tax I had a very great experience while using turbo tax.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7297
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from not as easy as in the past More complicated, especially in the capital gains section
Date published: 2022-04-01
Rated 1 out of 5 by from Will not be using turbo tax next year. Never allows automatic downloads. Have to enter each line individually. Bought program to efile state for free and at the end wanted to charge me $25.00. No thanks. Never use again
Date published: 2022-04-01
Rated 5 out of 5 by from Really Appreciate Turbo Tax! I am so grateful for Turbo Tax. It really makes filing easy and I've learned so much. Thank you!
Date published: 2022-04-01
Rated 4 out of 5 by from Let them Do it - For Real After having done my own taxes for years, complicated investments made me rethink doing it on my own. After a snag with some cost basis information, I threw in the towel. The assigned expert was fast, friendly, and yes, I could actually speak to them and know she was not a bot.
Date published: 2022-04-01
Rated 5 out of 5 by from Intuitive format It is very easy to file your taxes with Turbo tax. If you run into a problem, there is a quick response, too. Customer care is awesome!
Date published: 2022-04-01
Rated 4 out of 5 by from Overall great! Always use turbo tax. Only thing that could be easier year over year is being able to skip through the deduction checks easier if I already know I want the standard deduction.
Date published: 2022-04-01
Rated 5 out of 5 by from Amazing! It feels great to be able to do my taxes by myself. Love the info each field gives, love the UI, simplicity etc.
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax is Great! TurboTax is easy to use and helps to ensure you get a complete refund. I hate dropping my taxes off to someone...I learn so much during the process of filing that helps me track items the following year to improve my return.
Date published: 2022-04-01
Rated 5 out of 5 by from Awesome service! The live experience was awesome. I would not have completed the process without the help of the live expert.
Date published: 2022-04-01
Rated 5 out of 5 by from Love Turbo Tax I had a very great experience while using turbo tax.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7297