TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
bsdl from
not as easy as in the past
More complicated, especially in the capital gains section
Date published: 2022-04-01
Rated 1 out of 5 by
gepling from
Will not be using turbo tax next year.
Never allows automatic downloads. Have to enter each line individually. Bought program to efile state for free and at the end wanted to charge me $25.00. No thanks. Never use again
Date published: 2022-04-01
Rated 5 out of 5 by
BellelovesJesus from
Really Appreciate Turbo Tax!
I am so grateful for Turbo Tax. It really makes filing easy and I've learned so much. Thank you!
Date published: 2022-04-01
Rated 4 out of 5 by
its_rich from
Let them Do it - For Real
After having done my own taxes for years, complicated investments made me rethink doing it on my own. After a snag with some cost basis information, I threw in the towel. The assigned expert was fast, friendly, and yes, I could actually speak to them and know she was not a bot.
Date published: 2022-04-01
Rated 5 out of 5 by
Mikiah from
Intuitive format
It is very easy to file your taxes with Turbo tax. If you run into a problem, there is a quick response, too. Customer care is awesome!
Date published: 2022-04-01
Rated 4 out of 5 by
CAHH from
Overall great!
Always use turbo tax. Only thing that could be easier year over year is being able to skip through the deduction checks easier if I already know I want the standard deduction.
Date published: 2022-04-01
Rated 5 out of 5 by
bzel from
Amazing!
It feels great to be able to do my taxes by myself. Love the info each field gives, love the UI, simplicity etc.
Date published: 2022-04-01
Rated 5 out of 5 by
TaraU2 from
TurboTax is Great!
TurboTax is easy to use and helps to ensure you get a complete refund. I hate dropping my taxes off to someone...I learn so much during the process of filing that helps me track items the following year to improve my return.
Date published: 2022-04-01
Rated 5 out of 5 by
Gmama58 from
Awesome service!
The live experience was awesome. I would not have completed the process without the help of the live expert.
Date published: 2022-04-01
Rated 5 out of 5 by
Aly1698 from
Love Turbo Tax
I had a very great experience while using turbo tax.
All TurboTax® Offerings Reviews - Page 7297
Date published: 2022-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
bsdl from
not as easy as in the past
More complicated, especially in the capital gains section
Date published: 2022-04-01
Rated 1 out of 5 by
gepling from
Will not be using turbo tax next year.
Never allows automatic downloads. Have to enter each line individually. Bought program to efile state for free and at the end wanted to charge me $25.00. No thanks. Never use again
Date published: 2022-04-01
Rated 5 out of 5 by
BellelovesJesus from
Really Appreciate Turbo Tax!
I am so grateful for Turbo Tax. It really makes filing easy and I've learned so much. Thank you!
Date published: 2022-04-01
Rated 4 out of 5 by
its_rich from
Let them Do it - For Real
After having done my own taxes for years, complicated investments made me rethink doing it on my own. After a snag with some cost basis information, I threw in the towel. The assigned expert was fast, friendly, and yes, I could actually speak to them and know she was not a bot.
Date published: 2022-04-01
Rated 5 out of 5 by
Mikiah from
Intuitive format
It is very easy to file your taxes with Turbo tax. If you run into a problem, there is a quick response, too. Customer care is awesome!
Date published: 2022-04-01
Rated 4 out of 5 by
CAHH from
Overall great!
Always use turbo tax. Only thing that could be easier year over year is being able to skip through the deduction checks easier if I already know I want the standard deduction.
Date published: 2022-04-01
Rated 5 out of 5 by
bzel from
Amazing!
It feels great to be able to do my taxes by myself. Love the info each field gives, love the UI, simplicity etc.
Date published: 2022-04-01
Rated 5 out of 5 by
TaraU2 from
TurboTax is Great!
TurboTax is easy to use and helps to ensure you get a complete refund. I hate dropping my taxes off to someone...I learn so much during the process of filing that helps me track items the following year to improve my return.
Date published: 2022-04-01
Rated 5 out of 5 by
Gmama58 from
Awesome service!
The live experience was awesome. I would not have completed the process without the help of the live expert.
Date published: 2022-04-01
Rated 5 out of 5 by
Aly1698 from
Love Turbo Tax
I had a very great experience while using turbo tax.
All TurboTax® Offerings Reviews - Page 7297
Date published: 2022-04-01