TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from A few glitches TurboTax was thorough and easy to use once I was able to access it. I experienced an error message each time I tried to open it. After 3 days we determined that the Virus Protection software was preventing TurboTax from opening. This was annoying and the documentation for a fix was very sketchy. Had to call TurboTax and finally got it resolved. Also, hard to bypass the electronic finling of state taxes and snailmail it instead. TurboTax REALLY wants you to file electronically.
Date published: 2022-04-01
Rated 5 out of 5 by from Great I should have used the free version, since my return was so simple
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax is great. TurboTax helps answers any questions I have as I prepare my tax forms.
Date published: 2022-04-01
Rated 5 out of 5 by from User friendly! Very user friendly. An amazing experience. Overall satisfaction!
Date published: 2022-04-01
Rated 5 out of 5 by from Great software a Great software and associated that help me and a quick service over the phone
Date published: 2022-04-01
Rated 5 out of 5 by from Excellent Using Turbo tax is a breeze. I have been better. using them for the past 5 years or more. Keep it up.
Date published: 2022-04-01
Rated 4 out of 5 by from Filing Taxes is SCARY It's always scary to file taxes and though it's still scary with Turbo tax, it's as easy as it could be without having a CPA do them for you.
Date published: 2022-04-01
Rated 1 out of 5 by from Hidden electronic filing fee is a rip off. If it is there next year, I will use a different software.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax Simplifies My Tax Return Because I do not have complex tax issues or wealth I am comfortable using TurboTax program. I have used the Turbo Tax program for decade without any issues or problems.
Date published: 2022-04-01
Rated 5 out of 5 by from very helpful Was having issues with my state review and they were able to connect with computer screen and help me figure it out
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7277
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from A few glitches TurboTax was thorough and easy to use once I was able to access it. I experienced an error message each time I tried to open it. After 3 days we determined that the Virus Protection software was preventing TurboTax from opening. This was annoying and the documentation for a fix was very sketchy. Had to call TurboTax and finally got it resolved. Also, hard to bypass the electronic finling of state taxes and snailmail it instead. TurboTax REALLY wants you to file electronically.
Date published: 2022-04-01
Rated 5 out of 5 by from Great I should have used the free version, since my return was so simple
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax is great. TurboTax helps answers any questions I have as I prepare my tax forms.
Date published: 2022-04-01
Rated 5 out of 5 by from User friendly! Very user friendly. An amazing experience. Overall satisfaction!
Date published: 2022-04-01
Rated 5 out of 5 by from Great software a Great software and associated that help me and a quick service over the phone
Date published: 2022-04-01
Rated 5 out of 5 by from Excellent Using Turbo tax is a breeze. I have been better. using them for the past 5 years or more. Keep it up.
Date published: 2022-04-01
Rated 4 out of 5 by from Filing Taxes is SCARY It's always scary to file taxes and though it's still scary with Turbo tax, it's as easy as it could be without having a CPA do them for you.
Date published: 2022-04-01
Rated 1 out of 5 by from Hidden electronic filing fee is a rip off. If it is there next year, I will use a different software.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax Simplifies My Tax Return Because I do not have complex tax issues or wealth I am comfortable using TurboTax program. I have used the Turbo Tax program for decade without any issues or problems.
Date published: 2022-04-01
Rated 5 out of 5 by from very helpful Was having issues with my state review and they were able to connect with computer screen and help me figure it out
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7277