TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by
Mr_rob from
A few glitches
TurboTax was thorough and easy to use once I was able to access it. I experienced an error message each time I tried to open it. After 3 days we determined that the Virus Protection software was preventing TurboTax from opening. This was annoying and the documentation for a fix was very sketchy. Had to call TurboTax and finally got it resolved. Also, hard to bypass the electronic finling of state taxes and snailmail it instead. TurboTax REALLY wants you to file electronically.
Date published: 2022-04-01
Rated 5 out of 5 by
Bro17 from
Great
I should have used the free version, since my return was so simple
Date published: 2022-04-01
Rated 5 out of 5 by
SaraKate from
TurboTax is great.
TurboTax helps answers any questions I have as I prepare my tax forms.
Date published: 2022-04-01
Rated 5 out of 5 by
MrK13 from
User friendly!
Very user friendly. An amazing experience. Overall satisfaction!
Date published: 2022-04-01
Rated 5 out of 5 by
Rick 811 from
Great software a
Great software and associated that help me and a quick service over the phone
Date published: 2022-04-01
Rated 5 out of 5 by
Ace 32 from
Excellent
Using Turbo tax is a breeze. I have been better. using them for the past 5 years or more. Keep it up.
Date published: 2022-04-01
Rated 4 out of 5 by
Mlove99 from
Filing Taxes is SCARY
It's always scary to file taxes and though it's still scary with Turbo tax, it's as easy as it could be without having a CPA do them for you.
Date published: 2022-04-01
Rated 1 out of 5 by
Nick12213 from
Hidden electronic filing fee is a rip off.
If it is there next year, I will use a different software.
Date published: 2022-04-01
Rated 5 out of 5 by
Going Broke Paying Taxes from
Turbo Tax Simplifies My Tax Return
Because I do not have complex tax issues or wealth I am comfortable using TurboTax program. I have used the Turbo Tax program for decade without any issues or problems.
Date published: 2022-04-01
Rated 5 out of 5 by
null from
very helpful
Was having issues with my state review and they were able to connect with computer screen and help me figure it out
All TurboTax® Offerings Reviews - Page 7277
Date published: 2022-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Mr_rob from
A few glitches
TurboTax was thorough and easy to use once I was able to access it. I experienced an error message each time I tried to open it. After 3 days we determined that the Virus Protection software was preventing TurboTax from opening. This was annoying and the documentation for a fix was very sketchy. Had to call TurboTax and finally got it resolved. Also, hard to bypass the electronic finling of state taxes and snailmail it instead. TurboTax REALLY wants you to file electronically.
Date published: 2022-04-01
Rated 5 out of 5 by
Bro17 from
Great
I should have used the free version, since my return was so simple
Date published: 2022-04-01
Rated 5 out of 5 by
SaraKate from
TurboTax is great.
TurboTax helps answers any questions I have as I prepare my tax forms.
Date published: 2022-04-01
Rated 5 out of 5 by
MrK13 from
User friendly!
Very user friendly. An amazing experience. Overall satisfaction!
Date published: 2022-04-01
Rated 5 out of 5 by
Rick 811 from
Great software a
Great software and associated that help me and a quick service over the phone
Date published: 2022-04-01
Rated 5 out of 5 by
Ace 32 from
Excellent
Using Turbo tax is a breeze. I have been better. using them for the past 5 years or more. Keep it up.
Date published: 2022-04-01
Rated 4 out of 5 by
Mlove99 from
Filing Taxes is SCARY
It's always scary to file taxes and though it's still scary with Turbo tax, it's as easy as it could be without having a CPA do them for you.
Date published: 2022-04-01
Rated 1 out of 5 by
Nick12213 from
Hidden electronic filing fee is a rip off.
If it is there next year, I will use a different software.
Date published: 2022-04-01
Rated 5 out of 5 by
Going Broke Paying Taxes from
Turbo Tax Simplifies My Tax Return
Because I do not have complex tax issues or wealth I am comfortable using TurboTax program. I have used the Turbo Tax program for decade without any issues or problems.
Date published: 2022-04-01
Rated 5 out of 5 by
null from
very helpful
Was having issues with my state review and they were able to connect with computer screen and help me figure it out
All TurboTax® Offerings Reviews - Page 7277
Date published: 2022-04-01