TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from GREAT!! I have used TurboTax and H&R over the years, but TurboTax wins out. Will never go back to H&R.
Date published: 2021-04-16
Rated 5 out of 5 by from Great They did everything they said they would. And did a great job
Date published: 2021-04-16
Rated 5 out of 5 by from so relieved I was dreading this. It's over now, and it was easy!
Date published: 2021-04-16
Rated 5 out of 5 by from Highly Recommend YurboTax I use it every year. Smooth and simple to use. And its free for the standard.
Date published: 2021-04-16
Rated 5 out of 5 by from FANTASTIC EASY AND SHORT BEST EXPERIENCE EVER WILL ALWAYS USE TURBO
Date published: 2021-04-16
Rated 5 out of 5 by from TURBOTAX EASY TO UNDERSTAND AND NAVIGATE. I LIKE HOW IT GAVE YOU THE OPTIONS TO EXPLAIN STEP BY STEP WITH A SUBJECT I WAS NOT FAMILIAR TO. IF I HAD A QUESTION I WAS ABLE TO CONNECT WITH A REAL PERSON THAT WOULD GET ME UNSTUCK.
Date published: 2021-04-16
Rated 5 out of 5 by from Gets Easier Every Year! I have been using Turbo Tax for years and I always come back because it is easy to use, saves my info, and it has a friendly format that doesn't seem daunting like the forms can be. My friends say that they can't use turbo tax because their returns are too complicated but I tell them that thats not true. I have kids, a house, and investments now and I still use it!
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is the easiest way to file! Turbo Tax makes it easy to file; they clarify all the information & if you don't understand, finding an answer it pretty simple
Date published: 2021-04-16
Rated 4 out of 5 by from Not Free with 1099-C I always use TT but we got a 1099-C and the free version does not support that. That is money I could not afford to pay, so it cost me tax, plus with TT another $110. Used it, but 1099-C should be free as it is easy.
Date published: 2021-04-16
Rated 4 out of 5 by from Turbotax is reliable easy to use for the most part I think the system asks to many questions that don't apply to most tax payers. They need to streamline the questions so that they only ask when the individual is in need of that area.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 7250
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 5 out of 5 by from GREAT!! I have used TurboTax and H&R over the years, but TurboTax wins out. Will never go back to H&R.
Date published: 2021-04-16
Rated 5 out of 5 by from Great They did everything they said they would. And did a great job
Date published: 2021-04-16
Rated 5 out of 5 by from so relieved I was dreading this. It's over now, and it was easy!
Date published: 2021-04-16
Rated 5 out of 5 by from Highly Recommend YurboTax I use it every year. Smooth and simple to use. And its free for the standard.
Date published: 2021-04-16
Rated 5 out of 5 by from FANTASTIC EASY AND SHORT BEST EXPERIENCE EVER WILL ALWAYS USE TURBO
Date published: 2021-04-16
Rated 5 out of 5 by from TURBOTAX EASY TO UNDERSTAND AND NAVIGATE. I LIKE HOW IT GAVE YOU THE OPTIONS TO EXPLAIN STEP BY STEP WITH A SUBJECT I WAS NOT FAMILIAR TO. IF I HAD A QUESTION I WAS ABLE TO CONNECT WITH A REAL PERSON THAT WOULD GET ME UNSTUCK.
Date published: 2021-04-16
Rated 5 out of 5 by from Gets Easier Every Year! I have been using Turbo Tax for years and I always come back because it is easy to use, saves my info, and it has a friendly format that doesn't seem daunting like the forms can be. My friends say that they can't use turbo tax because their returns are too complicated but I tell them that thats not true. I have kids, a house, and investments now and I still use it!
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is the easiest way to file! Turbo Tax makes it easy to file; they clarify all the information & if you don't understand, finding an answer it pretty simple
Date published: 2021-04-16
Rated 4 out of 5 by from Not Free with 1099-C I always use TT but we got a 1099-C and the free version does not support that. That is money I could not afford to pay, so it cost me tax, plus with TT another $110. Used it, but 1099-C should be free as it is easy.
Date published: 2021-04-16
Rated 4 out of 5 by from Turbotax is reliable easy to use for the most part I think the system asks to many questions that don't apply to most tax payers. They need to streamline the questions so that they only ask when the individual is in need of that area.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 7250