TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy to follow Easy to follow when having business and personnel tools.
Date published: 2022-04-30
Rated 5 out of 5 by from I'm a TurboTax customer for over 15 years! I have tried the others, and they are all less than friendly to use. I love the built in calculators, the planning tools, the audit aids, and all with speedy responses directly to my choice of email and text messages direct to my phone. Successfully importing previous years information saves me valuable time and makes it even simpler! Imports my W2 infor from my employment, it's easy!
Date published: 2022-04-30
Rated 4 out of 5 by from Its great Very user friendly and helpful. Will use again for sure
Date published: 2022-04-30
Rated 3 out of 5 by from Turbo tax has been going down hill every year Turbo tax used to be the best hands down. Been getting worse every year. Only reason haven't changed is I've used it for over 22 years and am reluctant to start a new learning curve. If this trend continues, I might have to
Date published: 2022-04-30
Rated 3 out of 5 by from Easy but Expensive I had A good experience with turbo tax and will use them again. The only issue is the price but why complain every other tom, dick, and harry raised their prices ,too. I had several attempts at filing and got rejected and it still went pretty smoothly.
Date published: 2022-04-30
Rated 2 out of 5 by from The price is crazy Wow you guys really decided to add up the fee's this year. Highly disappointed. Have used for many years and this will be my last year. Will be looking for cheaper options
Date published: 2022-04-30
Rated 5 out of 5 by from Turbo Tax is the easiest and most economical way Turbo tax is very user friendly. It makes filing taxes easy to understand and the system walks. you through each step. And Turbo Tax is cost effective I will certainly become a permanent customerejs70.
Date published: 2022-04-30
Rated 4 out of 5 by from turbo program is bad Unfortunately, the changes to your product have made use more technical and too difficult for me to use in the future.
Date published: 2022-04-30
Rated 5 out of 5 by from Great company easy to use, very helpful customer service. you guys are awsome.
Date published: 2022-04-30
Rated 5 out of 5 by from TurboTax is amazing Amazing. Answered all my ? Got me back on track with all my tax problems
Date published: 2022-04-30
All TurboTax® Offerings Reviews - Page 7246
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to follow Easy to follow when having business and personnel tools.
Date published: 2022-04-30
Rated 5 out of 5 by from I'm a TurboTax customer for over 15 years! I have tried the others, and they are all less than friendly to use. I love the built in calculators, the planning tools, the audit aids, and all with speedy responses directly to my choice of email and text messages direct to my phone. Successfully importing previous years information saves me valuable time and makes it even simpler! Imports my W2 infor from my employment, it's easy!
Date published: 2022-04-30
Rated 4 out of 5 by from Its great Very user friendly and helpful. Will use again for sure
Date published: 2022-04-30
Rated 3 out of 5 by from Turbo tax has been going down hill every year Turbo tax used to be the best hands down. Been getting worse every year. Only reason haven't changed is I've used it for over 22 years and am reluctant to start a new learning curve. If this trend continues, I might have to
Date published: 2022-04-30
Rated 3 out of 5 by from Easy but Expensive I had A good experience with turbo tax and will use them again. The only issue is the price but why complain every other tom, dick, and harry raised their prices ,too. I had several attempts at filing and got rejected and it still went pretty smoothly.
Date published: 2022-04-30
Rated 2 out of 5 by from The price is crazy Wow you guys really decided to add up the fee's this year. Highly disappointed. Have used for many years and this will be my last year. Will be looking for cheaper options
Date published: 2022-04-30
Rated 5 out of 5 by from Turbo Tax is the easiest and most economical way Turbo tax is very user friendly. It makes filing taxes easy to understand and the system walks. you through each step. And Turbo Tax is cost effective I will certainly become a permanent customerejs70.
Date published: 2022-04-30
Rated 4 out of 5 by from turbo program is bad Unfortunately, the changes to your product have made use more technical and too difficult for me to use in the future.
Date published: 2022-04-30
Rated 5 out of 5 by from Great company easy to use, very helpful customer service. you guys are awsome.
Date published: 2022-04-30
Rated 5 out of 5 by from TurboTax is amazing Amazing. Answered all my ? Got me back on track with all my tax problems
Date published: 2022-04-30
All TurboTax® Offerings Reviews - Page 7246