TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is sooo easy!!! This is my 6 year using Turbo Tax and I always love it.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo tax is awesome It was very easy and simple if there was something I didn’t understand I was able to find the answer through turbo tax
Date published: 2021-02-25
Rated 5 out of 5 by from Great!! I have used Intuit for several years and I help my family members complete their returns using this program. I love it.
Date published: 2021-02-25
Rated 5 out of 5 by from Expert was super helpful Turbotax expert who called me to answer my questions was very helpful!!
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax was easy and convenient it was easy to use and log in and out of. I enjoy the convenience of it
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is Fantastic! I was able complete my taxes on my own with a little help from the assistant and my return involved various deductions, etc. It walks you right through it! Most of all, the Savings! I would have had to pay at least $600 at one of the national chain tax offices versus under $100 with TurboTax! I'm thrilled!
Date published: 2021-02-25
Rated 5 out of 5 by from Makes easy out of complicated and Stressful! Live Expert Cari was wonderful, made an easy fix of it when my state return was rejected. Thanks!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is easy and thorough I really like how simple Turbo Tax online is to use. It asks questions and explains the details of why the information is important if you want to see that. It's fast and affordable. If you do have a problem, someone is standing by to chat and help.
Date published: 2021-02-25
Rated 3 out of 5 by from be careful if you have self-employment income I have a very small amount of SE income and don't want to buy the SE Turbotax, but the basic one makes it difficult to get to Schedule C. It's confusing and feels like a bug in the program. The Turbotax experts response was prompt but it still took 3 days for me to get it through for filing.
Date published: 2021-02-25
Rated 3 out of 5 by from Turbotax average To be expected, could not communicate questions or receive timely answers from Turbotax. Could not get validation for direct deposit bank account number for federal, forced to select refund by mail. To save state $20 filing fee, chose mail in, Turbo state instructions failed to specify Federal return that was required, skipped the postage hassle and chose to file electronically for which direct deposit bank account was then accepted, using same bank account number. Could not copy and paste I.D. or passwords to effect processes. Could not even minimize screen to copy my password from Excel. Should not complain for the time savings and broker transfer convenience even if provided to the NSA, as a small time player at the close of life.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 724
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is sooo easy!!! This is my 6 year using Turbo Tax and I always love it.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo tax is awesome It was very easy and simple if there was something I didn’t understand I was able to find the answer through turbo tax
Date published: 2021-02-25
Rated 5 out of 5 by from Great!! I have used Intuit for several years and I help my family members complete their returns using this program. I love it.
Date published: 2021-02-25
Rated 5 out of 5 by from Expert was super helpful Turbotax expert who called me to answer my questions was very helpful!!
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax was easy and convenient it was easy to use and log in and out of. I enjoy the convenience of it
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is Fantastic! I was able complete my taxes on my own with a little help from the assistant and my return involved various deductions, etc. It walks you right through it! Most of all, the Savings! I would have had to pay at least $600 at one of the national chain tax offices versus under $100 with TurboTax! I'm thrilled!
Date published: 2021-02-25
Rated 5 out of 5 by from Makes easy out of complicated and Stressful! Live Expert Cari was wonderful, made an easy fix of it when my state return was rejected. Thanks!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is easy and thorough I really like how simple Turbo Tax online is to use. It asks questions and explains the details of why the information is important if you want to see that. It's fast and affordable. If you do have a problem, someone is standing by to chat and help.
Date published: 2021-02-25
Rated 3 out of 5 by from be careful if you have self-employment income I have a very small amount of SE income and don't want to buy the SE Turbotax, but the basic one makes it difficult to get to Schedule C. It's confusing and feels like a bug in the program. The Turbotax experts response was prompt but it still took 3 days for me to get it through for filing.
Date published: 2021-02-25
Rated 3 out of 5 by from Turbotax average To be expected, could not communicate questions or receive timely answers from Turbotax. Could not get validation for direct deposit bank account number for federal, forced to select refund by mail. To save state $20 filing fee, chose mail in, Turbo state instructions failed to specify Federal return that was required, skipped the postage hassle and chose to file electronically for which direct deposit bank account was then accepted, using same bank account number. Could not copy and paste I.D. or passwords to effect processes. Could not even minimize screen to copy my password from Excel. Should not complain for the time savings and broker transfer convenience even if provided to the NSA, as a small time player at the close of life.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 724