TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from VERY EASY TO USE IT IS SET UP FOR ANYONE TO USE WITH EASY INSTRUCTIONS TO FOLLOW
Date published: 2021-04-05
Rated 3 out of 5 by from To many confusing words and questions Questions are asked that do not seem to relate to the information you are trying to get us to enter. Very hard if you make a mistake to undo or remove item or page in return and start over.
Date published: 2021-04-05
Rated 5 out of 5 by from turbo tax is stunning Turbotax was intuitive and helped us. The features of TurboTax helped us to understand better in doing our taxes and gave us ideas on next year. Thank you Turbotax!
Date published: 2021-04-05
Rated 5 out of 5 by from Awsome!!! Very easy. Walked me through every step! Highly recommended!!
Date published: 2021-04-05
Rated 4 out of 5 by from Good, needs improvement Everything was great except when having to review the entries sent from Robinhood to Turbotax. I had to spend a lot of time going through the individual 50 needed reviews just to click on the same option for all of them.
Date published: 2021-04-05
Rated 5 out of 5 by from Not too taxing Very easy to use. No issues. Been using Turbo tax for over 20 years
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo tax is great It was quick and easy, someone was there to help if I needed!!
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax Rating Turbo Tax is an outstanding product. I have used Turbo Tax for many years and it has helped me to understand and prepare my personal tax returns.
Date published: 2021-04-05
Rated 3 out of 5 by from TurboTax State Return (Ohio) Confusing Could not file Ohio State Return because of a non-existent school system state tax id code. My school district (1823) does not take part in any tax collection service/bureau. Turbotax rejected the published district ID for Orange City Schools as invalid rather than unneeded and would not proceed to file without faking a form with zero collections. A coding table error or program error is clearly the cause.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax makes submitting tax returns easy I like that the questions are easy to understand, help is a click away, and a lot is done electronically.
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 7178
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from VERY EASY TO USE IT IS SET UP FOR ANYONE TO USE WITH EASY INSTRUCTIONS TO FOLLOW
Date published: 2021-04-05
Rated 3 out of 5 by from To many confusing words and questions Questions are asked that do not seem to relate to the information you are trying to get us to enter. Very hard if you make a mistake to undo or remove item or page in return and start over.
Date published: 2021-04-05
Rated 5 out of 5 by from turbo tax is stunning Turbotax was intuitive and helped us. The features of TurboTax helped us to understand better in doing our taxes and gave us ideas on next year. Thank you Turbotax!
Date published: 2021-04-05
Rated 5 out of 5 by from Awsome!!! Very easy. Walked me through every step! Highly recommended!!
Date published: 2021-04-05
Rated 4 out of 5 by from Good, needs improvement Everything was great except when having to review the entries sent from Robinhood to Turbotax. I had to spend a lot of time going through the individual 50 needed reviews just to click on the same option for all of them.
Date published: 2021-04-05
Rated 5 out of 5 by from Not too taxing Very easy to use. No issues. Been using Turbo tax for over 20 years
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo tax is great It was quick and easy, someone was there to help if I needed!!
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax Rating Turbo Tax is an outstanding product. I have used Turbo Tax for many years and it has helped me to understand and prepare my personal tax returns.
Date published: 2021-04-05
Rated 3 out of 5 by from TurboTax State Return (Ohio) Confusing Could not file Ohio State Return because of a non-existent school system state tax id code. My school district (1823) does not take part in any tax collection service/bureau. Turbotax rejected the published district ID for Orange City Schools as invalid rather than unneeded and would not proceed to file without faking a form with zero collections. A coding table error or program error is clearly the cause.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax makes submitting tax returns easy I like that the questions are easy to understand, help is a click away, and a lot is done electronically.
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 7178