TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great Program! TurboTax helped me file my taxes without issue. They searched and found the optimal deductions packet for me. Best of all, the graphic design is very simplistic and appealing. Very easy to navigate through
Date published: 2021-03-25
Rated 5 out of 5 by from TURBO GREAT! EXCELLENT JOB TURBO TAX. KEEP UP THE GREAT WORK
Date published: 2021-03-25
Rated 5 out of 5 by from Turbotax is superb The software is easy to navigate and highly explanatory. It is my first of using the software.
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax and Experts are Wonderful ! Filing taxes on a computer was a terrifying idea. My son-in-law recommended TurboTax so I took a chance and it worked out great. Angel got me started through the income sections and William helped me finish it out. It was a great experience and I ended with a huge sigh of relief. I am so grateful TurboTax was here to help me since Covid-19 has kept so many on us seniors isolated for a year.
Date published: 2021-03-25
Rated 3 out of 5 by from Turbo tax was fairly easy to use I was a little disappointed about the misrepresentation of how much it would cost. It was a simple tax form, which I felt like should have been free. Then, after entry of a few details, the system stated $30. Then, at the end (after spending all the time entering all details), it ends up being $70. Very misleading and disappointed that a company of your status would dupe people in such a manner.
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax is back to its old awesomeness!! :) Great experience. They walk you through literally everything, unlike the other guys who tell you what to put in not allow you to put in all the info you need to. I'm back to uing TurboTax forever!
Date published: 2021-03-25
Rated 5 out of 5 by from Getting it done! The system is SO easy to use, user friendly and made me feel confident that I am getting every deduction and credit available to me!!
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo Tax was easy Was able to go thru the fields easily and was very accurate
Date published: 2021-03-25
Rated 5 out of 5 by from Helpful! Joanne is very helpful and resolved my issue promptly.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo Tax worked for me. Learned much on how to enter multiple types of investment forms. Especially 1099B's with different 1099B types. I like to download via investment groups; however the most complex forms weren't available and I had to do it by myself. The investment sheets were sufficiently clear, so I could select the right form types with Turbo Tax.
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 7135
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Program! TurboTax helped me file my taxes without issue. They searched and found the optimal deductions packet for me. Best of all, the graphic design is very simplistic and appealing. Very easy to navigate through
Date published: 2021-03-25
Rated 5 out of 5 by from TURBO GREAT! EXCELLENT JOB TURBO TAX. KEEP UP THE GREAT WORK
Date published: 2021-03-25
Rated 5 out of 5 by from Turbotax is superb The software is easy to navigate and highly explanatory. It is my first of using the software.
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax and Experts are Wonderful ! Filing taxes on a computer was a terrifying idea. My son-in-law recommended TurboTax so I took a chance and it worked out great. Angel got me started through the income sections and William helped me finish it out. It was a great experience and I ended with a huge sigh of relief. I am so grateful TurboTax was here to help me since Covid-19 has kept so many on us seniors isolated for a year.
Date published: 2021-03-25
Rated 3 out of 5 by from Turbo tax was fairly easy to use I was a little disappointed about the misrepresentation of how much it would cost. It was a simple tax form, which I felt like should have been free. Then, after entry of a few details, the system stated $30. Then, at the end (after spending all the time entering all details), it ends up being $70. Very misleading and disappointed that a company of your status would dupe people in such a manner.
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax is back to its old awesomeness!! :) Great experience. They walk you through literally everything, unlike the other guys who tell you what to put in not allow you to put in all the info you need to. I'm back to uing TurboTax forever!
Date published: 2021-03-25
Rated 5 out of 5 by from Getting it done! The system is SO easy to use, user friendly and made me feel confident that I am getting every deduction and credit available to me!!
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo Tax was easy Was able to go thru the fields easily and was very accurate
Date published: 2021-03-25
Rated 5 out of 5 by from Helpful! Joanne is very helpful and resolved my issue promptly.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo Tax worked for me. Learned much on how to enter multiple types of investment forms. Especially 1099B's with different 1099B types. I like to download via investment groups; however the most complex forms weren't available and I had to do it by myself. The investment sheets were sufficiently clear, so I could select the right form types with Turbo Tax.
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 7135