TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Consistently Great Experience We've used Turbo Tax for a few years now and have always had a great experience. It's particularly time saving when you use them for the second year in a row because they start with preloaded info from the year prior.
Date published: 2021-03-09
Rated 3 out of 5 by from Not what I expected!! Even though it initially said file a simple for free. It was not. All my information is in from past years, still I had to pay $50.00. I to a photo of my w2 and sumitted it. So all the numbers was in. I confirmed no changes and still here came this fee So from ..free, To $30. To. $50.00. I'll wait to see if" my return was accepted by the IRS.
Date published: 2021-03-09
Rated 3 out of 5 by from Good for basic filing It's ok for basic filing. But once you get into more complicated filing (income from two different states) it doesn't handle this well. The way it imports your filing from one state against the other, means I have to go through line by line checking "not applicable for that state". They should switch it around and let me choose what I just entered, is actually applicable for the other state.
Date published: 2021-03-09
Rated 5 out of 5 by from GREAT PRODUCT! I used a different tax program last year and instantly regretted it! I got no print out of my tax forms at the end, only a conformation. It was also more confusing to follow. I'm back with Turbo Tax and so glad my credit union offers it to me free!
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo tax is awesome Very easy to us and helpful notifications when I needed to fix errors
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax is Great! So easy and takes no time, especially when you use Turbo Tax each year.
Date published: 2021-03-09
Rated 5 out of 5 by from awesome It was a great time wroking with you guys today thank you .
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax is AMAZING! I love it! Its super easy to use. Nothing confusing about filing your taxes.
Date published: 2021-03-09
Rated 4 out of 5 by from Turbotax Made Filing Easy It was a breeze to prep everything, but for some reason I wasn't able to file right away. I got everything started back in January, but every time I tried to file it kept saying that I was waiting on one more document from the government. I asked to be emailed when everything was ready to file, but they never emailed me. Good thing I kept checking every couple of weeks. I also had to upgrade to deluxe in order to file self employment taxes, which wasn't the case last year when I filed with Turbotax. All in all, money well spent to not have to worry about whether or not I filed correctly. All that combined with e-filing made things easy peasy lemon squeezy!
Date published: 2021-03-09
Rated 4 out of 5 by from TurboTax was easy. Its very explanatory. And super easy. I suck at electronics.
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7130
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Consistently Great Experience We've used Turbo Tax for a few years now and have always had a great experience. It's particularly time saving when you use them for the second year in a row because they start with preloaded info from the year prior.
Date published: 2021-03-09
Rated 3 out of 5 by from Not what I expected!! Even though it initially said file a simple for free. It was not. All my information is in from past years, still I had to pay $50.00. I to a photo of my w2 and sumitted it. So all the numbers was in. I confirmed no changes and still here came this fee So from ..free, To $30. To. $50.00. I'll wait to see if" my return was accepted by the IRS.
Date published: 2021-03-09
Rated 3 out of 5 by from Good for basic filing It's ok for basic filing. But once you get into more complicated filing (income from two different states) it doesn't handle this well. The way it imports your filing from one state against the other, means I have to go through line by line checking "not applicable for that state". They should switch it around and let me choose what I just entered, is actually applicable for the other state.
Date published: 2021-03-09
Rated 5 out of 5 by from GREAT PRODUCT! I used a different tax program last year and instantly regretted it! I got no print out of my tax forms at the end, only a conformation. It was also more confusing to follow. I'm back with Turbo Tax and so glad my credit union offers it to me free!
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo tax is awesome Very easy to us and helpful notifications when I needed to fix errors
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax is Great! So easy and takes no time, especially when you use Turbo Tax each year.
Date published: 2021-03-09
Rated 5 out of 5 by from awesome It was a great time wroking with you guys today thank you .
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax is AMAZING! I love it! Its super easy to use. Nothing confusing about filing your taxes.
Date published: 2021-03-09
Rated 4 out of 5 by from Turbotax Made Filing Easy It was a breeze to prep everything, but for some reason I wasn't able to file right away. I got everything started back in January, but every time I tried to file it kept saying that I was waiting on one more document from the government. I asked to be emailed when everything was ready to file, but they never emailed me. Good thing I kept checking every couple of weeks. I also had to upgrade to deluxe in order to file self employment taxes, which wasn't the case last year when I filed with Turbotax. All in all, money well spent to not have to worry about whether or not I filed correctly. All that combined with e-filing made things easy peasy lemon squeezy!
Date published: 2021-03-09
Rated 4 out of 5 by from TurboTax was easy. Its very explanatory. And super easy. I suck at electronics.
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7130