TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy to use. I had some trouble at first but found out it was user error. I corrected my mistake and I was done.
Date published: 2021-03-09
Rated 4 out of 5 by from Reliable but not always transparent Uses an interview structure to put your details into your forms. Caveat emptor: at least one of the upgrades cost more than the benefit of the deduction it would have enabled, so I did not take that deduction (student loans) and got more back by not using the upgraded service. Wish there was an option to go to the forms directly and see where the details are being entered, for the more tax-savvy. Had a friend go into an endless loop where it wanted him to fill out a Schedule C, but the system kept saying the Schedule C was already filled out; this ended up being a bug. He had to file by mail because of it. Took over a month to get the forms I needed to complete my taxes, but once those arrived, completion was quick and easy. Too many prompts for "upgrades" that aren't needed.
Date published: 2021-03-09
Rated 4 out of 5 by from easy to use it was easy to use and took a short amount of time!
Date published: 2021-03-09
Rated 5 out of 5 by from Turbotax was Easy to use This is the first time I filed electronically using Turbotax and the process was very easy. I would recommend this software to anyone.
Date published: 2021-03-09
Rated 5 out of 5 by from So easy! Quick and easy! TurboTax is the way to go when filing your taxes! Took minutes
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax is GREAT!!! Love using Turbo Tax! Fast, easy and thorough with all aspects of filing my return!!!
Date published: 2021-03-09
Rated 5 out of 5 by from Great Product easy to use. took 20 minutes, will use again next year
Date published: 2021-03-09
Rated 5 out of 5 by from easy to use everything always go through with no problem and very easy to use
Date published: 2021-03-09
Rated 5 out of 5 by from Awesome Fast and easy. Its nice to be able to do this at lunch.
Date published: 2021-03-09
Rated 4 out of 5 by from went well until the end when could not efile I think you owe me money for paper and ink since I was unable to e-file. My agi was correct but kept getting rejected and you had no real idea why or how to fix.
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7109
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use. I had some trouble at first but found out it was user error. I corrected my mistake and I was done.
Date published: 2021-03-09
Rated 4 out of 5 by from Reliable but not always transparent Uses an interview structure to put your details into your forms. Caveat emptor: at least one of the upgrades cost more than the benefit of the deduction it would have enabled, so I did not take that deduction (student loans) and got more back by not using the upgraded service. Wish there was an option to go to the forms directly and see where the details are being entered, for the more tax-savvy. Had a friend go into an endless loop where it wanted him to fill out a Schedule C, but the system kept saying the Schedule C was already filled out; this ended up being a bug. He had to file by mail because of it. Took over a month to get the forms I needed to complete my taxes, but once those arrived, completion was quick and easy. Too many prompts for "upgrades" that aren't needed.
Date published: 2021-03-09
Rated 4 out of 5 by from easy to use it was easy to use and took a short amount of time!
Date published: 2021-03-09
Rated 5 out of 5 by from Turbotax was Easy to use This is the first time I filed electronically using Turbotax and the process was very easy. I would recommend this software to anyone.
Date published: 2021-03-09
Rated 5 out of 5 by from So easy! Quick and easy! TurboTax is the way to go when filing your taxes! Took minutes
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax is GREAT!!! Love using Turbo Tax! Fast, easy and thorough with all aspects of filing my return!!!
Date published: 2021-03-09
Rated 5 out of 5 by from Great Product easy to use. took 20 minutes, will use again next year
Date published: 2021-03-09
Rated 5 out of 5 by from easy to use everything always go through with no problem and very easy to use
Date published: 2021-03-09
Rated 5 out of 5 by from Awesome Fast and easy. Its nice to be able to do this at lunch.
Date published: 2021-03-09
Rated 4 out of 5 by from went well until the end when could not efile I think you owe me money for paper and ink since I was unable to e-file. My agi was correct but kept getting rejected and you had no real idea why or how to fix.
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7109