TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Very easy to navigate It was very easy to navigate and complete my taxes. The additional questions at the end took the longest.
Date published: 2021-04-04
Rated 5 out of 5 by from makes doing your taxes so much easier awesome I have been using Tubro Tax Deluxe for years and I love it. Saves me so much money over H&R Block (who I was using) and if you need help they are right there. I love that it walk you though each step and the double checks to make sure you didn't miss anything
Date published: 2021-04-04
Rated 5 out of 5 by from TurboTax is easy Have been filing via TurboTax for a several years now & have found it pretty simple to use!
Date published: 2021-04-04
Rated 4 out of 5 by from Free Good for free filing. Will use again. Great for simple returns.
Date published: 2021-04-04
Rated 4 out of 5 by from Robert was awsome had issues, contacted turbotax and Robert jumped on the phone. Wow. He assisted me in a great way. Thanks Robert!!
Date published: 2021-04-04
Rated 5 out of 5 by from Awesome Doing taxes was always a pain in the butt but for some reason I’d never tried an easier method, so this year I went with the free edition of TurboTax online. It was so easy and so fast that I can see myself using the paid versions in the future—makes every step understandable and quick, handles the paperwork for you, just makes it so easy. Def recommend if you’re tired of doing taxes and getting confused by all the forms like I was.
Date published: 2021-04-04
Rated 5 out of 5 by from it was easy this time either I am getting better or turbo tax is doing a better job of making it easier
Date published: 2021-04-04
Rated 4 out of 5 by from Review Overall I appreciate how simple turbotax makes tax filing, but I don't like how each year its seems to be obscure reasons to upgrade me to a more expensive option. My call with Thomas was extremely helpful.
Date published: 2021-04-04
Rated 5 out of 5 by from good product easy to navigate, enter and edit information if needed
Date published: 2021-04-04
Rated 5 out of 5 by from Wonderful customer service Was able to access help instantly to fix the one issue I had with filing.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 7030
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy to navigate It was very easy to navigate and complete my taxes. The additional questions at the end took the longest.
Date published: 2021-04-04
Rated 5 out of 5 by from makes doing your taxes so much easier awesome I have been using Tubro Tax Deluxe for years and I love it. Saves me so much money over H&R Block (who I was using) and if you need help they are right there. I love that it walk you though each step and the double checks to make sure you didn't miss anything
Date published: 2021-04-04
Rated 5 out of 5 by from TurboTax is easy Have been filing via TurboTax for a several years now & have found it pretty simple to use!
Date published: 2021-04-04
Rated 4 out of 5 by from Free Good for free filing. Will use again. Great for simple returns.
Date published: 2021-04-04
Rated 4 out of 5 by from Robert was awsome had issues, contacted turbotax and Robert jumped on the phone. Wow. He assisted me in a great way. Thanks Robert!!
Date published: 2021-04-04
Rated 5 out of 5 by from Awesome Doing taxes was always a pain in the butt but for some reason I’d never tried an easier method, so this year I went with the free edition of TurboTax online. It was so easy and so fast that I can see myself using the paid versions in the future—makes every step understandable and quick, handles the paperwork for you, just makes it so easy. Def recommend if you’re tired of doing taxes and getting confused by all the forms like I was.
Date published: 2021-04-04
Rated 5 out of 5 by from it was easy this time either I am getting better or turbo tax is doing a better job of making it easier
Date published: 2021-04-04
Rated 4 out of 5 by from Review Overall I appreciate how simple turbotax makes tax filing, but I don't like how each year its seems to be obscure reasons to upgrade me to a more expensive option. My call with Thomas was extremely helpful.
Date published: 2021-04-04
Rated 5 out of 5 by from good product easy to navigate, enter and edit information if needed
Date published: 2021-04-04
Rated 5 out of 5 by from Wonderful customer service Was able to access help instantly to fix the one issue I had with filing.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 7030