TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Reliable Reliable but need improvement with over the phone service.
Date published: 2021-03-25
Rated 4 out of 5 by from Very Good ! i talked to two reps whos names I fail to remember but both did an exellent job of leading me through the wilderness !!!!!!!!
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo tax very good Great service, easy and fast. Accurate system I love it.
Date published: 2021-03-25
Rated 5 out of 5 by from Great Software The Software had some trouble correctly filing in the local income tax forms, but other than that is was great.
Date published: 2021-03-25
Rated 5 out of 5 by from Way to Go Turbotax I use Turbotax every year to file my taxes because it takes you step by step.
Date published: 2021-03-25
Rated 3 out of 5 by from too many upsells locked me in to last years price I was disappointed that I had to stick with premier live for $170. When I started that was the default. So I immediately called to downgrade to just the premier for $90. The agent walked me through, so I thought I was all setup until I went to check out to see the price was still $170 with no way to down grade except starting all over. ridiculous.
Date published: 2021-03-25
Rated 5 out of 5 by from Simple!! I found that It was quite easy to follow the instructions
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax covers the bases The program is updated regularly so the most current information is available and used to complete the return. A review of the entire return helps catch anything that may still need attention. E-filing is the absolute best. The whole process is easy; I'm the slowest part, procrastination gets me every time!! Have done TurboTax for years and plan to continue.
Date published: 2021-03-25
Rated 5 out of 5 by from 1ST Time Filer! So easy! Thank you! This is my first time filing and I didnt want to have to pay all of my return money to file. So this was a life saver!
Date published: 2021-03-25
Rated 5 out of 5 by from awsom it was very easy and simple to use. I'm glad about the outcome.
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 6964
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Reliable Reliable but need improvement with over the phone service.
Date published: 2021-03-25
Rated 4 out of 5 by from Very Good ! i talked to two reps whos names I fail to remember but both did an exellent job of leading me through the wilderness !!!!!!!!
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo tax very good Great service, easy and fast. Accurate system I love it.
Date published: 2021-03-25
Rated 5 out of 5 by from Great Software The Software had some trouble correctly filing in the local income tax forms, but other than that is was great.
Date published: 2021-03-25
Rated 5 out of 5 by from Way to Go Turbotax I use Turbotax every year to file my taxes because it takes you step by step.
Date published: 2021-03-25
Rated 3 out of 5 by from too many upsells locked me in to last years price I was disappointed that I had to stick with premier live for $170. When I started that was the default. So I immediately called to downgrade to just the premier for $90. The agent walked me through, so I thought I was all setup until I went to check out to see the price was still $170 with no way to down grade except starting all over. ridiculous.
Date published: 2021-03-25
Rated 5 out of 5 by from Simple!! I found that It was quite easy to follow the instructions
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax covers the bases The program is updated regularly so the most current information is available and used to complete the return. A review of the entire return helps catch anything that may still need attention. E-filing is the absolute best. The whole process is easy; I'm the slowest part, procrastination gets me every time!! Have done TurboTax for years and plan to continue.
Date published: 2021-03-25
Rated 5 out of 5 by from 1ST Time Filer! So easy! Thank you! This is my first time filing and I didnt want to have to pay all of my return money to file. So this was a life saver!
Date published: 2021-03-25
Rated 5 out of 5 by from awsom it was very easy and simple to use. I'm glad about the outcome.
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 6964