TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from It's not free if you claim your tips Customer service was very helpful. Would be nice to know that upgrades are necessary if you have tip income from the beginning.
Date published: 2022-02-26
Rated 5 out of 5 by from Always amazing I have used Turbo tax every yr since 2009 an other than not being sure what I would get in fees each yr. I love using this service. I do recommend to put so kind of incentives for loyal customer.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax is simple and quick! Turbo tax is simple to use and it guides you through the process. It answers all of your questions and assists you along the way.
Date published: 2022-02-26
Rated 1 out of 5 by from let us change what tax program we want! I hate I chose a premium one year and have never been able to not choose it now
Date published: 2022-02-26
Rated 5 out of 5 by from Turbotax is better than H&R I had a lot of help, the customer service was very helpful and was there every step of the way. If you are filing with Capital gains, I highly recommend using Turbotax
Date published: 2022-02-26
Rated 5 out of 5 by from turbo is so easy an amazing great experience, will be back next year!!! you wont be disappointed
Date published: 2022-02-26
Rated 4 out of 5 by from still here after all these years been using turbo tax for 5-6 years, always happy with their service though it is startign to be as expensive as an accountant for basic taxes.
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is Awesome I have been using TuboTax for over 8 years and have no complaints.
Date published: 2022-02-26
Rated 3 out of 5 by from Turbo tax is okay I’ve always gotten my full refund I don’t know what is different
Date published: 2022-02-26
Rated 2 out of 5 by from TurboTax needs some work TurboTax Business has had the same software glitch for years. After I purchased the state return, I got stuck in a loop in the TurboTax software trying to install the state return. I called customer service and worked with them for about 2 hours yesterday and over an hour today. I finally was transferred me to someone who sent me an email with information on how to fix the glitch, called: "State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file" I had to uninstall TurboTax and reinstall it. What a waste of time. TurboTax needs to fix this.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6947
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from It's not free if you claim your tips Customer service was very helpful. Would be nice to know that upgrades are necessary if you have tip income from the beginning.
Date published: 2022-02-26
Rated 5 out of 5 by from Always amazing I have used Turbo tax every yr since 2009 an other than not being sure what I would get in fees each yr. I love using this service. I do recommend to put so kind of incentives for loyal customer.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax is simple and quick! Turbo tax is simple to use and it guides you through the process. It answers all of your questions and assists you along the way.
Date published: 2022-02-26
Rated 1 out of 5 by from let us change what tax program we want! I hate I chose a premium one year and have never been able to not choose it now
Date published: 2022-02-26
Rated 5 out of 5 by from Turbotax is better than H&R I had a lot of help, the customer service was very helpful and was there every step of the way. If you are filing with Capital gains, I highly recommend using Turbotax
Date published: 2022-02-26
Rated 5 out of 5 by from turbo is so easy an amazing great experience, will be back next year!!! you wont be disappointed
Date published: 2022-02-26
Rated 4 out of 5 by from still here after all these years been using turbo tax for 5-6 years, always happy with their service though it is startign to be as expensive as an accountant for basic taxes.
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is Awesome I have been using TuboTax for over 8 years and have no complaints.
Date published: 2022-02-26
Rated 3 out of 5 by from Turbo tax is okay I’ve always gotten my full refund I don’t know what is different
Date published: 2022-02-26
Rated 2 out of 5 by from TurboTax needs some work TurboTax Business has had the same software glitch for years. After I purchased the state return, I got stuck in a loop in the TurboTax software trying to install the state return. I called customer service and worked with them for about 2 hours yesterday and over an hour today. I finally was transferred me to someone who sent me an email with information on how to fix the glitch, called: "State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file" I had to uninstall TurboTax and reinstall it. What a waste of time. TurboTax needs to fix this.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6947