TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is awesome!!! Very easy to navigate!!! Will be using it again!!!
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo tax is awesome Easy, leaves nothing to question and moves along very quickly.
Date published: 2021-03-11
Rated 5 out of 5 by from TurboTax is a great Tax tool I have been using TurboTax for 10+ years. It is a great piece of software for doing taxes.
Date published: 2021-03-11
Rated 5 out of 5 by from TurboTax gets the job done. TurboTax gets the job done. Thank you, TurboTax!!!
Date published: 2021-03-11
Rated 5 out of 5 by from Easy to follow Easy to get questions answered and directions to follow
Date published: 2021-03-11
Rated 3 out of 5 by from Charged me $180??? I don't think that you guys should have charged a 19 year old girl $180 to file her taxes where she was only getting a $260 refund. I had a 10-99 MISC for making videos that was a sum total of under $400. For that, you charged me $155!!! There were no deductions to take and nothing else to do with it. I didn't ask for or use any experts. Seems wrong. Pretty disappointed. I wish you'd refund that.
Date published: 2021-03-11
Rated 5 out of 5 by from Another Great, Informative Year With all the new IRS tax changes going on, TurboTax once again, produced the best Do-It-Yourself software!!
Date published: 2021-03-11
Rated 4 out of 5 by from Encountered a glitch this year... The experience not as well as it should be. Tried to use credit card to pay for filing fees and Audit Defense but kept encountering a system error. Wound up calling Audit Defense directly to pay that fee by credit card (at 2/3 cost charged by TurboTax), and then had to pay state filing fee with refund proceeds. Please correct this uncharacteristic system error.
Date published: 2021-03-11
Rated 5 out of 5 by from 2020 Tax Returns Product was easy to use, guiding thru each phase of returns.
Date published: 2021-03-11
Rated 5 out of 5 by from This was Easy Peasy! Quick and easy. No calculations on my part--always a win.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6764
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is awesome!!! Very easy to navigate!!! Will be using it again!!!
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo tax is awesome Easy, leaves nothing to question and moves along very quickly.
Date published: 2021-03-11
Rated 5 out of 5 by from TurboTax is a great Tax tool I have been using TurboTax for 10+ years. It is a great piece of software for doing taxes.
Date published: 2021-03-11
Rated 5 out of 5 by from TurboTax gets the job done. TurboTax gets the job done. Thank you, TurboTax!!!
Date published: 2021-03-11
Rated 5 out of 5 by from Easy to follow Easy to get questions answered and directions to follow
Date published: 2021-03-11
Rated 3 out of 5 by from Charged me $180??? I don't think that you guys should have charged a 19 year old girl $180 to file her taxes where she was only getting a $260 refund. I had a 10-99 MISC for making videos that was a sum total of under $400. For that, you charged me $155!!! There were no deductions to take and nothing else to do with it. I didn't ask for or use any experts. Seems wrong. Pretty disappointed. I wish you'd refund that.
Date published: 2021-03-11
Rated 5 out of 5 by from Another Great, Informative Year With all the new IRS tax changes going on, TurboTax once again, produced the best Do-It-Yourself software!!
Date published: 2021-03-11
Rated 4 out of 5 by from Encountered a glitch this year... The experience not as well as it should be. Tried to use credit card to pay for filing fees and Audit Defense but kept encountering a system error. Wound up calling Audit Defense directly to pay that fee by credit card (at 2/3 cost charged by TurboTax), and then had to pay state filing fee with refund proceeds. Please correct this uncharacteristic system error.
Date published: 2021-03-11
Rated 5 out of 5 by from 2020 Tax Returns Product was easy to use, guiding thru each phase of returns.
Date published: 2021-03-11
Rated 5 out of 5 by from This was Easy Peasy! Quick and easy. No calculations on my part--always a win.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6764