TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Good overall Good overall, but I couldn't tell if the 11 dollar penalty for overcontributing to my Roth IRA had been paid or not. Recommend explaining if that is being taken out of your refund or if you're paying separately for it.
Date published: 2022-02-26
Rated 5 out of 5 by from easy to use I have used turbo tax for 8 years. Always easy to use and helpful
Date published: 2022-02-26
Rated 5 out of 5 by from Fast and easy Turbo tax is so great. It's fast and easy to use.!
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax Live was great! I'd was overjoyed with having a live expert help me deal with my taxes, it was the first time dealing with W2's from two different states. Very happy I didn't have to risk the wrath of the IRS.
Date published: 2022-02-26
Rated 4 out of 5 by from CD's have no way to report cryptocurrency trade This might be the dumbest thing, but when using TT deluxe there is only 1 question that ask if you traded crypto....yes/no......and that it. This is completely stupid on why they would do this. Only way to do it is online TT.
Date published: 2022-02-26
Rated 5 out of 5 by from Great for simple returns understandable questions for a really basic return
Date published: 2022-02-26
Rated 5 out of 5 by from wonderful Program esay to follow and it is efficient. Good toll for people like me to use
Date published: 2022-02-26
Rated 5 out of 5 by from GREAT SERVICE TO USE TurboTax is very beginner friendly. I have been filing my own taxes since I was 17 and I have never had any issues with them.
Date published: 2022-02-26
Rated 2 out of 5 by from Very disappointed The number of times I had to call for assistance was frustrating. Two bugs were found with the program while working with turbo tax phone help. I had to talk to at least 8 different people and was put on hold multiple times while the assistant researching the problem, Turbo Tax stopped providing phone assistance by simply not responding to calls and online help requests.
Date published: 2022-02-26
Rated 4 out of 5 by from I've used TurboTax for years, always reliable Always a reliable Service to use for anyone who can.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6725
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good overall Good overall, but I couldn't tell if the 11 dollar penalty for overcontributing to my Roth IRA had been paid or not. Recommend explaining if that is being taken out of your refund or if you're paying separately for it.
Date published: 2022-02-26
Rated 5 out of 5 by from easy to use I have used turbo tax for 8 years. Always easy to use and helpful
Date published: 2022-02-26
Rated 5 out of 5 by from Fast and easy Turbo tax is so great. It's fast and easy to use.!
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax Live was great! I'd was overjoyed with having a live expert help me deal with my taxes, it was the first time dealing with W2's from two different states. Very happy I didn't have to risk the wrath of the IRS.
Date published: 2022-02-26
Rated 4 out of 5 by from CD's have no way to report cryptocurrency trade This might be the dumbest thing, but when using TT deluxe there is only 1 question that ask if you traded crypto....yes/no......and that it. This is completely stupid on why they would do this. Only way to do it is online TT.
Date published: 2022-02-26
Rated 5 out of 5 by from Great for simple returns understandable questions for a really basic return
Date published: 2022-02-26
Rated 5 out of 5 by from wonderful Program esay to follow and it is efficient. Good toll for people like me to use
Date published: 2022-02-26
Rated 5 out of 5 by from GREAT SERVICE TO USE TurboTax is very beginner friendly. I have been filing my own taxes since I was 17 and I have never had any issues with them.
Date published: 2022-02-26
Rated 2 out of 5 by from Very disappointed The number of times I had to call for assistance was frustrating. Two bugs were found with the program while working with turbo tax phone help. I had to talk to at least 8 different people and was put on hold multiple times while the assistant researching the problem, Turbo Tax stopped providing phone assistance by simply not responding to calls and online help requests.
Date published: 2022-02-26
Rated 4 out of 5 by from I've used TurboTax for years, always reliable Always a reliable Service to use for anyone who can.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6725