TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Fast & Easy It was my first time using TurboTax to file my taxes. I was expecting it to be really difficult & was not looking forward to it. But it walked me through step by step and helped me along the way if I was confused. It was fast & easy! Highly recommned.
Date published: 2021-03-20
Rated 5 out of 5 by from BIG TIME Step by step, easy to work with, very informative and professional. Reasonable priced
Date published: 2021-03-20
Rated 5 out of 5 by from Easy-peasy TurboTax is very simple, clear, and very easy. 'nuf said.
Date published: 2021-03-20
Rated 5 out of 5 by from Ease of navigation tools This year's turbo tax is by far the best I have seen! The ease of navigation, the "how are you" check ins, and the step by step an "why" is AWESOME!!!
Date published: 2021-03-20
Rated 5 out of 5 by from service was fine After submitted a consutl request, which it state I would receive a call in 5 minutes but it actually too under 1 minute. Received help from a tax expert (Antoinette). She was pleasant.
Date published: 2021-03-20
Rated 5 out of 5 by from I really liked Turbo tax. I filed it for free. Turbo Tax pulled my information from previous years history. I need not type any of my w2. It just imported my details from W2. Above all, stimulus check refund checking was done Turbo tax automatically.
Date published: 2021-03-20
Rated 2 out of 5 by from Turbo Tax is still easy to use but there are issue This is an easy-to-use tool however, the constant push to upgrade so I pay more is irritating and unnecessary. Also, this year I had to add information about stocks earnings and was forced to upgrade to a $90 version just to fill in 3 numbers from my 1099. I practically earned pennies in stocks earnings last year but had to pay $90???? That is ridiculous.
Date published: 2021-03-20
Rated 5 out of 5 by from I love Turbo Tax! Turbo Tax is amazing! Filing my taxes is a breeze. They make the process so simple.
Date published: 2021-03-20
Rated 3 out of 5 by from Filing & Direct Deposit Fees are a rip off In addition, college expenses & entry of tax form from colleges is not easy to use (not intuitive), instructions are weak.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use. Turbo tax gives great advice & info tips, they find every way to help with your tax deductions. I used someone else last year to do my taxes, will not make that mistake again.
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 6680
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast & Easy It was my first time using TurboTax to file my taxes. I was expecting it to be really difficult & was not looking forward to it. But it walked me through step by step and helped me along the way if I was confused. It was fast & easy! Highly recommned.
Date published: 2021-03-20
Rated 5 out of 5 by from BIG TIME Step by step, easy to work with, very informative and professional. Reasonable priced
Date published: 2021-03-20
Rated 5 out of 5 by from Easy-peasy TurboTax is very simple, clear, and very easy. 'nuf said.
Date published: 2021-03-20
Rated 5 out of 5 by from Ease of navigation tools This year's turbo tax is by far the best I have seen! The ease of navigation, the "how are you" check ins, and the step by step an "why" is AWESOME!!!
Date published: 2021-03-20
Rated 5 out of 5 by from service was fine After submitted a consutl request, which it state I would receive a call in 5 minutes but it actually too under 1 minute. Received help from a tax expert (Antoinette). She was pleasant.
Date published: 2021-03-20
Rated 5 out of 5 by from I really liked Turbo tax. I filed it for free. Turbo Tax pulled my information from previous years history. I need not type any of my w2. It just imported my details from W2. Above all, stimulus check refund checking was done Turbo tax automatically.
Date published: 2021-03-20
Rated 2 out of 5 by from Turbo Tax is still easy to use but there are issue This is an easy-to-use tool however, the constant push to upgrade so I pay more is irritating and unnecessary. Also, this year I had to add information about stocks earnings and was forced to upgrade to a $90 version just to fill in 3 numbers from my 1099. I practically earned pennies in stocks earnings last year but had to pay $90???? That is ridiculous.
Date published: 2021-03-20
Rated 5 out of 5 by from I love Turbo Tax! Turbo Tax is amazing! Filing my taxes is a breeze. They make the process so simple.
Date published: 2021-03-20
Rated 3 out of 5 by from Filing & Direct Deposit Fees are a rip off In addition, college expenses & entry of tax form from colleges is not easy to use (not intuitive), instructions are weak.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use. Turbo tax gives great advice & info tips, they find every way to help with your tax deductions. I used someone else last year to do my taxes, will not make that mistake again.
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 6680