TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from turbo tax is awesome! turbo tax has been really helpful. ive been with turbo tax for the past 7 years and will continue to use their services!
Date published: 2022-02-27
Rated 1 out of 5 by from Forced to pay for it now It says free until you get to the very end where it forces you to upgrade
Date published: 2022-02-27
Rated 5 out of 5 by from Would recommend 100% Beverly talked me through some of my return on the phone with screen mirroring. I was really struggling and she made me feel better about the process.
Date published: 2022-02-27
Rated 4 out of 5 by from Turbotax is good Took a long time for chat service to respond, but overall a good experience, with intuitive forms
Date published: 2022-02-27
Rated 5 out of 5 by from turbo tax is awesome so easy, the best tax return preparation platform out there
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax Review The experience was complete, informative and helpful
Date published: 2022-02-27
Rated 5 out of 5 by from Great It was quick and easy. Not very hard instructions were very well explained.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome Have used Turbotax for years and will continue to use. Easy to do.
Date published: 2022-02-27
Rated 5 out of 5 by from Excellent Customer Service I had a few issues when filing. I contacted customer service and spoke with Candyss. She was "extremely" helpful and took care of my needs. I love the service that Turbo Tax offers. Thank you so very much!!!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax Too complicated took too much time needs too be simplier
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6680
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is awesome! turbo tax has been really helpful. ive been with turbo tax for the past 7 years and will continue to use their services!
Date published: 2022-02-27
Rated 1 out of 5 by from Forced to pay for it now It says free until you get to the very end where it forces you to upgrade
Date published: 2022-02-27
Rated 5 out of 5 by from Would recommend 100% Beverly talked me through some of my return on the phone with screen mirroring. I was really struggling and she made me feel better about the process.
Date published: 2022-02-27
Rated 4 out of 5 by from Turbotax is good Took a long time for chat service to respond, but overall a good experience, with intuitive forms
Date published: 2022-02-27
Rated 5 out of 5 by from turbo tax is awesome so easy, the best tax return preparation platform out there
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax Review The experience was complete, informative and helpful
Date published: 2022-02-27
Rated 5 out of 5 by from Great It was quick and easy. Not very hard instructions were very well explained.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome Have used Turbotax for years and will continue to use. Easy to do.
Date published: 2022-02-27
Rated 5 out of 5 by from Excellent Customer Service I had a few issues when filing. I contacted customer service and spoke with Candyss. She was "extremely" helpful and took care of my needs. I love the service that Turbo Tax offers. Thank you so very much!!!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax Too complicated took too much time needs too be simplier
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6680