TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from NOT FREE AND FEES CAN BE MISLEADING HAD TO PAY WITH CC OR AN ADDITONAL $39 WAS CHARGED AND NOT CLEARLY DISCLOSED PRIOR TO.
Date published: 2022-02-26
Rated 5 out of 5 by from Easy as 1 2 3 Easy to follow and use have used for a good while and will continue to use. .
Date published: 2022-02-26
Rated 5 out of 5 by from Amazing I've been doing my taxes with TURBO TAX, the last 5 years and it's been amazing. They always check for the maximum refund .
Date published: 2022-02-26
Rated 5 out of 5 by from Done Got it done in two hours with just some minor hiccups.
Date published: 2022-02-26
Rated 5 out of 5 by from Awesome and helpful!!!!!! VERY VERY helpful!!!!! Indeed and I always use Turbo Tax!!!
Date published: 2022-02-26
Rated 4 out of 5 by from Functionality is great but UI design needs thought TurboTax is pretty good and makes it easy to do my own taxes without worrying that I'm getting things wrong or not understanding the complex terminology. However, when it comes to payment, I found it difficult to tell how much I was paying for various options and even when I backed out (because the "default" option of paying out of the return nearly doubled my total due!), I was asked to "confirm payment" before I had ever seen a total! Also, while it's great to have the live chat feature, putting the chat head in the bottom right corner, which is also where the buttons are to proceed is just poor planning, and indicates no one actually tried to use the software during testing.
Date published: 2022-02-26
Rated 4 out of 5 by from Turbo Tax is a good tax site It was good, and it helped me to be confident about my returns this year.
Date published: 2022-02-26
Rated 5 out of 5 by from it was very easy to file i had great experience and did not have any issues i would try it again next year
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is very helpful Turbo Tax was very helpful in making sure my wife and I would get the best return and ensure everything was filled out correctly.
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax - EASY and NICE I have used TurboTax in the past. Liked it and came back.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6640
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from NOT FREE AND FEES CAN BE MISLEADING HAD TO PAY WITH CC OR AN ADDITONAL $39 WAS CHARGED AND NOT CLEARLY DISCLOSED PRIOR TO.
Date published: 2022-02-26
Rated 5 out of 5 by from Easy as 1 2 3 Easy to follow and use have used for a good while and will continue to use. .
Date published: 2022-02-26
Rated 5 out of 5 by from Amazing I've been doing my taxes with TURBO TAX, the last 5 years and it's been amazing. They always check for the maximum refund .
Date published: 2022-02-26
Rated 5 out of 5 by from Done Got it done in two hours with just some minor hiccups.
Date published: 2022-02-26
Rated 5 out of 5 by from Awesome and helpful!!!!!! VERY VERY helpful!!!!! Indeed and I always use Turbo Tax!!!
Date published: 2022-02-26
Rated 4 out of 5 by from Functionality is great but UI design needs thought TurboTax is pretty good and makes it easy to do my own taxes without worrying that I'm getting things wrong or not understanding the complex terminology. However, when it comes to payment, I found it difficult to tell how much I was paying for various options and even when I backed out (because the "default" option of paying out of the return nearly doubled my total due!), I was asked to "confirm payment" before I had ever seen a total! Also, while it's great to have the live chat feature, putting the chat head in the bottom right corner, which is also where the buttons are to proceed is just poor planning, and indicates no one actually tried to use the software during testing.
Date published: 2022-02-26
Rated 4 out of 5 by from Turbo Tax is a good tax site It was good, and it helped me to be confident about my returns this year.
Date published: 2022-02-26
Rated 5 out of 5 by from it was very easy to file i had great experience and did not have any issues i would try it again next year
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is very helpful Turbo Tax was very helpful in making sure my wife and I would get the best return and ensure everything was filled out correctly.
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax - EASY and NICE I have used TurboTax in the past. Liked it and came back.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6640