TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Excellent and easy to use as always The step by step process and ability to download data from financial institutions are great.
Date published: 2021-03-22
Rated 4 out of 5 by from Frustrated that could not download program Had to call customer service. Once my husband used the CD on his computer I could not get my free download on my computer. I had to call. Although cust service got me a free download it took 30 min of my time and i was told to get the other free downloads i will need to call back again. they could only process one download for free !
Date published: 2021-03-22
Rated 4 out of 5 by from Turbo Tax works! I have used turbo tax many years and it is excellent. I am not great on computers, use it for e-mail, turbo tax and lately zoom. So it must be good if I can do it.
Date published: 2021-03-22
Rated 5 out of 5 by from Easy and Thorough Very easy to use and if you miss any boxes you won't be able to submit the return. Very thankful as I misunderstood one of the boxes relating to health insurance and I skipped a box. I ended up getting more on my return thanks to the great product of turbotax!
Date published: 2021-03-22
Rated 5 out of 5 by from Easy Peezy Easy Peezy Pumpkin Breezy. The rest is just to fill up required characters.
Date published: 2021-03-22
Rated 5 out of 5 by from TurboTax is Awesome TurboTax is very easy and helpful to use. Have recommended to my friends.
Date published: 2021-03-22
Rated 2 out of 5 by from Easy but expensive It was easy to to file but I don't think anyone should have to pay if they are not getting a refund, especially seniors with limited income.
Date published: 2021-03-22
Rated 5 out of 5 by from 2021 TurboTax rocks! Best year yet. TurboTax live option in 2021 was wonderful. Aaron was very helpful and knowledgeable. Process is easy and straight forward.
Date published: 2021-03-22
Rated 5 out of 5 by from Thumbs up Hella Easy!!!! Always had someone else do my taxes didn't know it was this simple. Thanks!!!
Date published: 2021-03-22
Rated 5 out of 5 by from Fast & Easy This process was very quick & easy , direction & steps easy to follow.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 6524
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent and easy to use as always The step by step process and ability to download data from financial institutions are great.
Date published: 2021-03-22
Rated 4 out of 5 by from Frustrated that could not download program Had to call customer service. Once my husband used the CD on his computer I could not get my free download on my computer. I had to call. Although cust service got me a free download it took 30 min of my time and i was told to get the other free downloads i will need to call back again. they could only process one download for free !
Date published: 2021-03-22
Rated 4 out of 5 by from Turbo Tax works! I have used turbo tax many years and it is excellent. I am not great on computers, use it for e-mail, turbo tax and lately zoom. So it must be good if I can do it.
Date published: 2021-03-22
Rated 5 out of 5 by from Easy and Thorough Very easy to use and if you miss any boxes you won't be able to submit the return. Very thankful as I misunderstood one of the boxes relating to health insurance and I skipped a box. I ended up getting more on my return thanks to the great product of turbotax!
Date published: 2021-03-22
Rated 5 out of 5 by from Easy Peezy Easy Peezy Pumpkin Breezy. The rest is just to fill up required characters.
Date published: 2021-03-22
Rated 5 out of 5 by from TurboTax is Awesome TurboTax is very easy and helpful to use. Have recommended to my friends.
Date published: 2021-03-22
Rated 2 out of 5 by from Easy but expensive It was easy to to file but I don't think anyone should have to pay if they are not getting a refund, especially seniors with limited income.
Date published: 2021-03-22
Rated 5 out of 5 by from 2021 TurboTax rocks! Best year yet. TurboTax live option in 2021 was wonderful. Aaron was very helpful and knowledgeable. Process is easy and straight forward.
Date published: 2021-03-22
Rated 5 out of 5 by from Thumbs up Hella Easy!!!! Always had someone else do my taxes didn't know it was this simple. Thanks!!!
Date published: 2021-03-22
Rated 5 out of 5 by from Fast & Easy This process was very quick & easy , direction & steps easy to follow.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 6524