TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Lawman1292 from
Not as good as the past!
It is unfortunate that I wanted to speak to a live person and it was nearly impossible to reach individual. Actually, I never really reached a person. I had a slight problem with the return and it was corrected over time. Actually let me disappointed and I hope they will focus on corrective measures for their customer service.
Date published: 2022-02-27
Rated 5 out of 5 by
Girl Amazed from
Can't believe how easy to file
Does a self-check at the end and corrected any mistakes
Date published: 2022-02-27
Rated 5 out of 5 by
yyyyyy55555 from
Best ever
So convenient and super clear about each step, it's perfect for my return.
Date published: 2022-02-27
Rated 3 out of 5 by
burnout10 from
turbo tax is not free
dont advertise free when you charge for services and
Date published: 2022-02-27
Rated 4 out of 5 by
Mekingyaknow from
Self-Corrective software
At first they were telling me that my federal refund was only $48 but I knew that was egregiously incorrect and that something had to be wrong with either the software or the W2 my job prepared for me; so I kept redoing the questions until a question popped up that was never asked of me before when I started putting my information in the first time, and it asked me if I ever received the stimulus for the pandemic for all three times it was given and I said no and that question was key to getting the rest of my refund out for federal which was 1622 not $48 so at least the artificial intelligence in the software was able to recognize that I felt and knew that something was wrong because I refuse to press continue I kept saying go back go back go back so the software is intelligent if it wasn't for that they probably would have still been saying that my federal refund was $48 which was highly incorrect.
Date published: 2022-02-27
Rated 5 out of 5 by
SteveStrong from
Great program and easy to use.
I never thought doing your taxes was fun or easy, but your application makes it both fun and real simple. I love it!
Date published: 2022-02-27
Rated 5 out of 5 by
lucy35 from
easy to use
was easy to follow and use. Did not use any help but could if needed to
Date published: 2022-02-27
Rated 2 out of 5 by
Dencole from
Having more problems this year E-filing state
E-filing state returns are too expensive and next year I will be using Free On Line for Federal and State for free. I've used your product for over 25 years. Really need to consider the inflation the US is going thru.
Date published: 2022-02-27
Rated 5 out of 5 by
Dmoney1121 from
its amazing i love it
Extremely convenient and fast, as an impatient person i appreciate this.
Date published: 2022-02-27
Rated 5 out of 5 by
Grizlvr from
So easy to use.
Easy to use and accurate. I've used Turbo Tax for years and have never had a problem.
All TurboTax® Offerings Reviews - Page 6495
Date published: 2022-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Lawman1292 from
Not as good as the past!
It is unfortunate that I wanted to speak to a live person and it was nearly impossible to reach individual. Actually, I never really reached a person. I had a slight problem with the return and it was corrected over time. Actually let me disappointed and I hope they will focus on corrective measures for their customer service.
Date published: 2022-02-27
Rated 5 out of 5 by
Girl Amazed from
Can't believe how easy to file
Does a self-check at the end and corrected any mistakes
Date published: 2022-02-27
Rated 5 out of 5 by
yyyyyy55555 from
Best ever
So convenient and super clear about each step, it's perfect for my return.
Date published: 2022-02-27
Rated 3 out of 5 by
burnout10 from
turbo tax is not free
dont advertise free when you charge for services and
Date published: 2022-02-27
Rated 4 out of 5 by
Mekingyaknow from
Self-Corrective software
At first they were telling me that my federal refund was only $48 but I knew that was egregiously incorrect and that something had to be wrong with either the software or the W2 my job prepared for me; so I kept redoing the questions until a question popped up that was never asked of me before when I started putting my information in the first time, and it asked me if I ever received the stimulus for the pandemic for all three times it was given and I said no and that question was key to getting the rest of my refund out for federal which was 1622 not $48 so at least the artificial intelligence in the software was able to recognize that I felt and knew that something was wrong because I refuse to press continue I kept saying go back go back go back so the software is intelligent if it wasn't for that they probably would have still been saying that my federal refund was $48 which was highly incorrect.
Date published: 2022-02-27
Rated 5 out of 5 by
SteveStrong from
Great program and easy to use.
I never thought doing your taxes was fun or easy, but your application makes it both fun and real simple. I love it!
Date published: 2022-02-27
Rated 5 out of 5 by
lucy35 from
easy to use
was easy to follow and use. Did not use any help but could if needed to
Date published: 2022-02-27
Rated 2 out of 5 by
Dencole from
Having more problems this year E-filing state
E-filing state returns are too expensive and next year I will be using Free On Line for Federal and State for free. I've used your product for over 25 years. Really need to consider the inflation the US is going thru.
Date published: 2022-02-27
Rated 5 out of 5 by
Dmoney1121 from
its amazing i love it
Extremely convenient and fast, as an impatient person i appreciate this.
Date published: 2022-02-27
Rated 5 out of 5 by
Grizlvr from
So easy to use.
Easy to use and accurate. I've used Turbo Tax for years and have never had a problem.
All TurboTax® Offerings Reviews - Page 6495
Date published: 2022-02-27