TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax ! Turbo Tax is user friendly and quick easy to do. One web site can get both federal and state done
Date published: 2021-03-26
Rated 4 out of 5 by from Taxes vs Covid Shot (great, it's over) We missed an important blank on the first page and spent an hour trying to tell the program we had already purchased a download and didn't need to do it again. We found our mistake after closing out and starting over--our fault, not your's. Don't idiots like us get past the login page without filling in all the blanks!
Date published: 2021-03-26
Rated 5 out of 5 by from Very easy to use love the ease of use filed my taxes with confidence that I am getting the correct return.
Date published: 2021-03-26
Rated 4 out of 5 by from QUICK AND EASY STEP BY STEP WALK THROUGH MAKES IT EASY AND STRESS FREE
Date published: 2021-03-26
Rated 2 out of 5 by from Too pushy to upgrade This could be my last year using Turbo tax. It's too pushy to get us to upgrade to a more expensive product. Hard to trust, which one is good for us. Seems like Turbotax wanted us to pay for the most expensive, no matter how easy or complicated our tax filing situation is. They should recommend the one that is good for us, not the most expensive and good for them.
Date published: 2021-03-26
Rated 5 out of 5 by from So easy, Super intuitive and breaks everything down for me to understand, have been using for 4 years consecutively!
Date published: 2021-03-26
Rated 5 out of 5 by from great just peachy and the best part of it is its free for me
Date published: 2021-03-26
Rated 2 out of 5 by from NOT as GOOD as it use to be! Disappointed from the time of loading program and opening! Have used TurboTax for many many years. Did not - would not - load my information from 2019 (used Turbo Tax then) off of my computer. Had to load ALL information all over again! Real Pain in the Butt! Would not accept changes (asked question about 1095A) thought wife still had it and answered "yes" but I was wrong, tried to go back and change it but it wouldn't let me. Not happy at all with this year's program.
Date published: 2021-03-26
Rated 5 out of 5 by from awsome source did simple form and was very easy and helpful had no trouble at all.
Date published: 2021-03-26
Rated 5 out of 5 by from TurboTax is easy to use TurboTax is getting better every year. It is easy to use and the questions are very easy to understand.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 6408
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax ! Turbo Tax is user friendly and quick easy to do. One web site can get both federal and state done
Date published: 2021-03-26
Rated 4 out of 5 by from Taxes vs Covid Shot (great, it's over) We missed an important blank on the first page and spent an hour trying to tell the program we had already purchased a download and didn't need to do it again. We found our mistake after closing out and starting over--our fault, not your's. Don't idiots like us get past the login page without filling in all the blanks!
Date published: 2021-03-26
Rated 5 out of 5 by from Very easy to use love the ease of use filed my taxes with confidence that I am getting the correct return.
Date published: 2021-03-26
Rated 4 out of 5 by from QUICK AND EASY STEP BY STEP WALK THROUGH MAKES IT EASY AND STRESS FREE
Date published: 2021-03-26
Rated 2 out of 5 by from Too pushy to upgrade This could be my last year using Turbo tax. It's too pushy to get us to upgrade to a more expensive product. Hard to trust, which one is good for us. Seems like Turbotax wanted us to pay for the most expensive, no matter how easy or complicated our tax filing situation is. They should recommend the one that is good for us, not the most expensive and good for them.
Date published: 2021-03-26
Rated 5 out of 5 by from So easy, Super intuitive and breaks everything down for me to understand, have been using for 4 years consecutively!
Date published: 2021-03-26
Rated 5 out of 5 by from great just peachy and the best part of it is its free for me
Date published: 2021-03-26
Rated 2 out of 5 by from NOT as GOOD as it use to be! Disappointed from the time of loading program and opening! Have used TurboTax for many many years. Did not - would not - load my information from 2019 (used Turbo Tax then) off of my computer. Had to load ALL information all over again! Real Pain in the Butt! Would not accept changes (asked question about 1095A) thought wife still had it and answered "yes" but I was wrong, tried to go back and change it but it wouldn't let me. Not happy at all with this year's program.
Date published: 2021-03-26
Rated 5 out of 5 by from awsome source did simple form and was very easy and helpful had no trouble at all.
Date published: 2021-03-26
Rated 5 out of 5 by from TurboTax is easy to use TurboTax is getting better every year. It is easy to use and the questions are very easy to understand.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 6408