TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Rated 3 out of 5 by
JB Clarksville from
could be better
honestly I'm a bit mad that now your charging a processing fee for refund processing by direct deposit. I will be filling out my federal taxes by hand or via downloadable fillable form next year & will be saving $68. The $29 for a not complicated federal form, I get. the processing fee, not so much. You really should put that right up front where people select the type of turbo tax, so they can see how much they will actually pay! Also did not see basic instructions as would have been on the instructions for correct formats for filling out certain areas.
Date published: 2022-02-27
Rated 5 out of 5 by
Keri bear from
Love turbo tax
Just always so fast and easy to use. I will be using them for a long time.
Date published: 2022-02-27
Rated 4 out of 5 by
EMS 2013 from
Turbo Tax is great
Turbo tax was pretty easy to use for first time, only a few problems along the way
Date published: 2022-02-27
Rated 5 out of 5 by
Brenda0220 from
Taxes suck
I worked with Alyssa on a chat and she was awesome..me not so much so I requested a call.. spoke with Stephanie and she was amazing.. she fixed my problem.. I love them both!
Date published: 2022-02-27
Rated 2 out of 5 by
rinniedelcido from
I had to pay when others dont
My daughter and others have filed for $0 and I always get charged a deluxe fee. Next year i plan to not return to turbo tax
Date published: 2022-02-27
Rated 5 out of 5 by
Tabby2924 from
Super easy to use!
This was my first time filling on my own. I usually have my husbands aunt do them. Everything was saved from when she used Turbo Tax the last few years so it didnt take me long at all to do them! Very user friendly
Date published: 2022-02-27
Rated 4 out of 5 by
Meech Lo from
Great
A lot of information thrown at me but for a first time "Self-Employed" tax submission it went pretty smooth. The experts are always ready and willing to help with any questions as well which is great!!
Date published: 2022-02-27
Rated 5 out of 5 by
nontax expert from
Love Turbo Tax
I have used Turbo Tax for over ten years...still love it!
Date published: 2022-02-27
Rated 5 out of 5 by
Tulungs from
Easy to use
Easy to use. Pay the fee when you file it. E-file, fast and easy, you get an update about your refund on your cellphone an email.
Date published: 2022-02-27
Rated 5 out of 5 by
MFireman from
Awesome
Love Turbo Tax have used it for the past 3 years easily guides you through your returns. Highly recommend using Turbo Tax...
All TurboTax® Offerings Reviews - Page 6408
Date published: 2022-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
JB Clarksville from
could be better
honestly I'm a bit mad that now your charging a processing fee for refund processing by direct deposit. I will be filling out my federal taxes by hand or via downloadable fillable form next year & will be saving $68. The $29 for a not complicated federal form, I get. the processing fee, not so much. You really should put that right up front where people select the type of turbo tax, so they can see how much they will actually pay! Also did not see basic instructions as would have been on the instructions for correct formats for filling out certain areas.
Date published: 2022-02-27
Rated 5 out of 5 by
Keri bear from
Love turbo tax
Just always so fast and easy to use. I will be using them for a long time.
Date published: 2022-02-27
Rated 4 out of 5 by
EMS 2013 from
Turbo Tax is great
Turbo tax was pretty easy to use for first time, only a few problems along the way
Date published: 2022-02-27
Rated 5 out of 5 by
Brenda0220 from
Taxes suck
I worked with Alyssa on a chat and she was awesome..me not so much so I requested a call.. spoke with Stephanie and she was amazing.. she fixed my problem.. I love them both!
Date published: 2022-02-27
Rated 2 out of 5 by
rinniedelcido from
I had to pay when others dont
My daughter and others have filed for $0 and I always get charged a deluxe fee. Next year i plan to not return to turbo tax
Date published: 2022-02-27
Rated 5 out of 5 by
Tabby2924 from
Super easy to use!
This was my first time filling on my own. I usually have my husbands aunt do them. Everything was saved from when she used Turbo Tax the last few years so it didnt take me long at all to do them! Very user friendly
Date published: 2022-02-27
Rated 4 out of 5 by
Meech Lo from
Great
A lot of information thrown at me but for a first time "Self-Employed" tax submission it went pretty smooth. The experts are always ready and willing to help with any questions as well which is great!!
Date published: 2022-02-27
Rated 5 out of 5 by
nontax expert from
Love Turbo Tax
I have used Turbo Tax for over ten years...still love it!
Date published: 2022-02-27
Rated 5 out of 5 by
Tulungs from
Easy to use
Easy to use. Pay the fee when you file it. E-file, fast and easy, you get an update about your refund on your cellphone an email.
Date published: 2022-02-27
Rated 5 out of 5 by
MFireman from
Awesome
Love Turbo Tax have used it for the past 3 years easily guides you through your returns. Highly recommend using Turbo Tax...
All TurboTax® Offerings Reviews - Page 6408
Date published: 2022-02-27