TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from could be better honestly I'm a bit mad that now your charging a processing fee for refund processing by direct deposit. I will be filling out my federal taxes by hand or via downloadable fillable form next year & will be saving $68. The $29 for a not complicated federal form, I get. the processing fee, not so much. You really should put that right up front where people select the type of turbo tax, so they can see how much they will actually pay! Also did not see basic instructions as would have been on the instructions for correct formats for filling out certain areas.
Date published: 2022-02-27
Rated 5 out of 5 by from Love turbo tax Just always so fast and easy to use. I will be using them for a long time.
Date published: 2022-02-27
Rated 4 out of 5 by from Turbo Tax is great Turbo tax was pretty easy to use for first time, only a few problems along the way
Date published: 2022-02-27
Rated 5 out of 5 by from Taxes suck I worked with Alyssa on a chat and she was awesome..me not so much so I requested a call.. spoke with Stephanie and she was amazing.. she fixed my problem.. I love them both!
Date published: 2022-02-27
Rated 2 out of 5 by from I had to pay when others dont My daughter and others have filed for $0 and I always get charged a deluxe fee. Next year i plan to not return to turbo tax
Date published: 2022-02-27
Rated 5 out of 5 by from Super easy to use! This was my first time filling on my own. I usually have my husbands aunt do them. Everything was saved from when she used Turbo Tax the last few years so it didnt take me long at all to do them! Very user friendly
Date published: 2022-02-27
Rated 4 out of 5 by from Great A lot of information thrown at me but for a first time "Self-Employed" tax submission it went pretty smooth. The experts are always ready and willing to help with any questions as well which is great!!
Date published: 2022-02-27
Rated 5 out of 5 by from Love Turbo Tax I have used Turbo Tax for over ten years...still love it!
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to use Easy to use. Pay the fee when you file it. E-file, fast and easy, you get an update about your refund on your cellphone an email.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome Love Turbo Tax have used it for the past 3 years easily guides you through your returns. Highly recommend using Turbo Tax...
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6408
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from could be better honestly I'm a bit mad that now your charging a processing fee for refund processing by direct deposit. I will be filling out my federal taxes by hand or via downloadable fillable form next year & will be saving $68. The $29 for a not complicated federal form, I get. the processing fee, not so much. You really should put that right up front where people select the type of turbo tax, so they can see how much they will actually pay! Also did not see basic instructions as would have been on the instructions for correct formats for filling out certain areas.
Date published: 2022-02-27
Rated 5 out of 5 by from Love turbo tax Just always so fast and easy to use. I will be using them for a long time.
Date published: 2022-02-27
Rated 4 out of 5 by from Turbo Tax is great Turbo tax was pretty easy to use for first time, only a few problems along the way
Date published: 2022-02-27
Rated 5 out of 5 by from Taxes suck I worked with Alyssa on a chat and she was awesome..me not so much so I requested a call.. spoke with Stephanie and she was amazing.. she fixed my problem.. I love them both!
Date published: 2022-02-27
Rated 2 out of 5 by from I had to pay when others dont My daughter and others have filed for $0 and I always get charged a deluxe fee. Next year i plan to not return to turbo tax
Date published: 2022-02-27
Rated 5 out of 5 by from Super easy to use! This was my first time filling on my own. I usually have my husbands aunt do them. Everything was saved from when she used Turbo Tax the last few years so it didnt take me long at all to do them! Very user friendly
Date published: 2022-02-27
Rated 4 out of 5 by from Great A lot of information thrown at me but for a first time "Self-Employed" tax submission it went pretty smooth. The experts are always ready and willing to help with any questions as well which is great!!
Date published: 2022-02-27
Rated 5 out of 5 by from Love Turbo Tax I have used Turbo Tax for over ten years...still love it!
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to use Easy to use. Pay the fee when you file it. E-file, fast and easy, you get an update about your refund on your cellphone an email.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome Love Turbo Tax have used it for the past 3 years easily guides you through your returns. Highly recommend using Turbo Tax...
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6408