TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was Great It was really informative and the staff that helped us were very professional and polite also very knowledgeable on any questions that we had.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax saved me This year was very difficult, taking out funds from my IRA and 401K to pay for a VERY EXPENSIVE Solar Install with Tesla Batteries on my home. Not to mention I started taking S.S.I. the last half of 2020. With the 26% Income Tax Credit on going green I ended up not paying a dime to the feds. Wish I could say the same with taxes owed to the wonderful state of California.
Date published: 2021-03-28
Rated 5 out of 5 by from TurboTax got it done Pretty easy to use. I did get caught in an unsolvable loop on a form that did not accept any value I entered in, but your online help folks got me through it kindly and efficiently.
Date published: 2021-03-28
Rated 5 out of 5 by from AMAZING PRODUCT Turbo tax makes an ordinarily stressful task a breeze.I highly recommend it!
Date published: 2021-03-28
Rated 5 out of 5 by from easy I was skeptical but it was easy to file, thank you!
Date published: 2021-03-28
Rated 5 out of 5 by from awesome it was simple and and even when I had a question Cathrine gave me a call and helped me through it. She was awesome and very patient with me
Date published: 2021-03-28
Rated 5 out of 5 by from Very Accomodating. ... Instructions were distinct and understandable.
Date published: 2021-03-28
Rated 5 out of 5 by from Always works Never had a problem. Used the free version a few times, though recently I've upgraded for the ID Theft Protection... Not needed that yet, but I sleep better knowing someone has my back vs the IRS and others.
Date published: 2021-03-28
Rated 2 out of 5 by from Return Customers Beware If you previously used a paid for tier of their product, your new filing will usually just assume you want to pay again and will not let you select the 'free' version unless you jump through a bunch of hoops. Be sure to jump through the hoops before you start, or you will be retyping everything. This is the link the representative gave me at the very end when I discovered that all the 'Free' version buttons I had clicked meant nothing. https://ttlc.intuit.com/community/tax-return/help/how-do-i-clear-and-start-over-in-turbotax-online/00/998991
Date published: 2021-03-28
Rated 5 out of 5 by from far more than awesome it is really easy to do the tax and when it change it gets confused which i believe is normal for everyone and gets to learn more. the help I got from CPA for my tax issues was great with SVRS for hearing impaired individual like me I really am apricated it
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 6401
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was Great It was really informative and the staff that helped us were very professional and polite also very knowledgeable on any questions that we had.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax saved me This year was very difficult, taking out funds from my IRA and 401K to pay for a VERY EXPENSIVE Solar Install with Tesla Batteries on my home. Not to mention I started taking S.S.I. the last half of 2020. With the 26% Income Tax Credit on going green I ended up not paying a dime to the feds. Wish I could say the same with taxes owed to the wonderful state of California.
Date published: 2021-03-28
Rated 5 out of 5 by from TurboTax got it done Pretty easy to use. I did get caught in an unsolvable loop on a form that did not accept any value I entered in, but your online help folks got me through it kindly and efficiently.
Date published: 2021-03-28
Rated 5 out of 5 by from AMAZING PRODUCT Turbo tax makes an ordinarily stressful task a breeze.I highly recommend it!
Date published: 2021-03-28
Rated 5 out of 5 by from easy I was skeptical but it was easy to file, thank you!
Date published: 2021-03-28
Rated 5 out of 5 by from awesome it was simple and and even when I had a question Cathrine gave me a call and helped me through it. She was awesome and very patient with me
Date published: 2021-03-28
Rated 5 out of 5 by from Very Accomodating. ... Instructions were distinct and understandable.
Date published: 2021-03-28
Rated 5 out of 5 by from Always works Never had a problem. Used the free version a few times, though recently I've upgraded for the ID Theft Protection... Not needed that yet, but I sleep better knowing someone has my back vs the IRS and others.
Date published: 2021-03-28
Rated 2 out of 5 by from Return Customers Beware If you previously used a paid for tier of their product, your new filing will usually just assume you want to pay again and will not let you select the 'free' version unless you jump through a bunch of hoops. Be sure to jump through the hoops before you start, or you will be retyping everything. This is the link the representative gave me at the very end when I discovered that all the 'Free' version buttons I had clicked meant nothing. https://ttlc.intuit.com/community/tax-return/help/how-do-i-clear-and-start-over-in-turbotax-online/00/998991
Date published: 2021-03-28
Rated 5 out of 5 by from far more than awesome it is really easy to do the tax and when it change it gets confused which i believe is normal for everyone and gets to learn more. the help I got from CPA for my tax issues was great with SVRS for hearing impaired individual like me I really am apricated it
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 6401