TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from disappointing Unable to e-file state return after filing federal return. Glitch in TT software no one can remedy. Had to file paper state return by USPS.
Date published: 2021-03-15
Rated 5 out of 5 by from Very smooth 2020 filing. Very smooth 2020 filing. Highly recommend filing form 1120 even for single member LLCs.
Date published: 2021-03-15
Rated 5 out of 5 by from TURBO TAX IS Awesome I actually enjoyed working up my taxes with turbo tax. Although my return isn't complicated, use of the software is intuitive and inspires confidence that the calculations are accurate.
Date published: 2021-03-15
Rated 5 out of 5 by from easy been using it for over 15 years and will continue to do so
Date published: 2021-03-15
Rated 4 out of 5 by from Unexpected confusion this year The program did not properly explain what to do if taxpayers over age 70.5 decided NOT to take all of their RMDs from IRAs IAW provisions of the CARES Act, which permitted suspension of RMDs for CY 2020. The correct answer on that page of TurboTax in this situation is "___ was not required to take RMDs" even if the taxpayer took out RMDs for January and February before the CARES Act was passed. If you checked the circle on this page to indicate partial RMDs were taken, TurboTax treated you as if you did something wrong and said you had to ask the IRS for a waiver of penalty for making an error. I had to call TurboTax to confirm that RMDs were "not required to be taken" because of the CARES Act. There should have been a link to a detailed explanation on this page of the program and there was not.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is a great product This product is so easy and very user friendly to use.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo tax was great! I had trouble figuring out how to file a specific form and Brenda walked me right through the process. Thank you so much.
Date published: 2021-03-15
Rated 5 out of 5 by from Super Tax file app Anybody can file tax using this app with limited information
Date published: 2021-03-15
Rated 5 out of 5 by from WORKS GREAT SINCE I AM RETIRED AND DONT HAVE INCOME I USUALLY DONT FILE TAXES. I ONLY DID THIS YEAR CUZ OF THE $1400 STIMULUS CHECK. THEY ALWAYS HAVE TO HAVE A FINGER ON US.
Date published: 2021-03-15
Rated 5 out of 5 by from Great It took 7 rejections before mailing in taxesIt took time for rejections and phone calls
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6384
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from disappointing Unable to e-file state return after filing federal return. Glitch in TT software no one can remedy. Had to file paper state return by USPS.
Date published: 2021-03-15
Rated 5 out of 5 by from Very smooth 2020 filing. Very smooth 2020 filing. Highly recommend filing form 1120 even for single member LLCs.
Date published: 2021-03-15
Rated 5 out of 5 by from TURBO TAX IS Awesome I actually enjoyed working up my taxes with turbo tax. Although my return isn't complicated, use of the software is intuitive and inspires confidence that the calculations are accurate.
Date published: 2021-03-15
Rated 5 out of 5 by from easy been using it for over 15 years and will continue to do so
Date published: 2021-03-15
Rated 4 out of 5 by from Unexpected confusion this year The program did not properly explain what to do if taxpayers over age 70.5 decided NOT to take all of their RMDs from IRAs IAW provisions of the CARES Act, which permitted suspension of RMDs for CY 2020. The correct answer on that page of TurboTax in this situation is "___ was not required to take RMDs" even if the taxpayer took out RMDs for January and February before the CARES Act was passed. If you checked the circle on this page to indicate partial RMDs were taken, TurboTax treated you as if you did something wrong and said you had to ask the IRS for a waiver of penalty for making an error. I had to call TurboTax to confirm that RMDs were "not required to be taken" because of the CARES Act. There should have been a link to a detailed explanation on this page of the program and there was not.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is a great product This product is so easy and very user friendly to use.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo tax was great! I had trouble figuring out how to file a specific form and Brenda walked me right through the process. Thank you so much.
Date published: 2021-03-15
Rated 5 out of 5 by from Super Tax file app Anybody can file tax using this app with limited information
Date published: 2021-03-15
Rated 5 out of 5 by from WORKS GREAT SINCE I AM RETIRED AND DONT HAVE INCOME I USUALLY DONT FILE TAXES. I ONLY DID THIS YEAR CUZ OF THE $1400 STIMULUS CHECK. THEY ALWAYS HAVE TO HAVE A FINGER ON US.
Date published: 2021-03-15
Rated 5 out of 5 by from Great It took 7 rejections before mailing in taxesIt took time for rejections and phone calls
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6384